Jewel-Osco

4.2
2054 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 4660 W Irving Park Rd, Chicago, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (773) 202-0211. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
4660 W Irving Park Rd, Chicago, IL
60641, United States

Hours

Reviews

4.2
2,054 reviews
5 stars
1,183
4 stars
470
3 stars
177
2 stars
75
1 star
149

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff behavior; some customers praised friendly employees while others reported rudeness and unhelpfulness.

Product Freshness

Frequent complaints about expired or moldy products, particularly in the meat and bakery sections.

Checkout Experience

Long wait times at self-checkout and issues with pricing discrepancies, leading to frustration among customers.

Store Condition

Reports of cleanliness issues, including dirty floors and empty shelves, detracting from the shopping experience.

Location and Accessibility

Convenient location with ample parking, but some customers noted accessibility issues with shopping carts and store layout.
  • BF
    Bridget Fahey
    2 days ago
    1.0
    The produce selection isn’t great. Coupons clipped in the app don’t always get applied at checkout so you have to double check your receipts. Also, be sure to double check expiration dates on products before purchasing.
  • OO
    Omar
    2 days ago
    1.0
    Very rude guy no respect at all don’t come to this branch I came 11:59 and he didn’t let me go, very rude guy I don’t even understand what he was saying
  • AB
    Andegone Boufas
    Nov 17, 2025
    2.0
    Busy location, employees not very helpful and some missed the "customer service" part of their training. Glad it's not my usual store!
  • AM
    Anali Martinez
    Nov 17, 2025
    1.0
    I had the worst experience in the floral department yesterday 1116/25. I asked this older women I didn’t catch her name to wrap my flowers and as she proceeded to she told me that there will be a fee and I said that’s fine. She continued as she was wrapping telling me the price of each thing and I kept telling her that’s fine . Then before she finished wrapping she added everything and told me the total was going to be $24.98 without tax and I kept telling her that’s fine. She then handed me the price tag and said I can go pay for it now and I asked I have to pay for it right now? She said well if you’re not getting anything else it’s going to take me 5 minutes . I proceeded to go pay for the flowers and then went to go get my flowers. She handed them to me I said thank you and as my partner and I were leaving she runs behind us and asks if she can see my receipt that she forgot to check and I asked “my receipt? I paid for it “ and she said okay well can I see your receipt I need to make sure and I kept telling her I paid for it she kept insisting so as I was about to hand my partner the flowers to look for where the receipt was she snatched it from my hands and I looked at her and told her that was rude and unnecessary and she said sorry but I just need to see the receipt and I said there was no need to snatch the flowers and that was rude and she kept being persistent so I said no now I’m going to return them and she said okay and walked away with the flowers. Thank god for the manager Michelle who was so kind and made it a bit better but honestly it felt rude, racial, embarrassing in front of so many people and uncalled for. I never had to prove that I bought my flowers before. I’ve gotten flowers wrapped before so many times and I also worked for jewel years ago and never heard this policy of the floral department confirming that the flowers are paid. This was just disrespectful and just plain disgusting. Debating on moving forward with this legally that’s how bad it felt.
  • AP
    Agustin Pedraza
    Nov 10, 2025
    1.0
    The jewel is great except for the deli department. Was just there trying to get hot deli chicken. 2 ladies are working. One of them attends a customer then disappears to the back to put more chicken to fry. She literally just stands there looking at the deep fryer instead of helping customers while the other young lady was helping us. She knew we were all waiting on her to attend to us. Not the first time this happens.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!