Jewel-Osco

4.1
3803 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopJewel-Osco
Looking for a grocery store near you? Visit your local Jewel-Osco located at 1224 S Wabash Ave, Chicago, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (312) 663-0580. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupNot available

Location

Jewel-Osco
1224 S Wabash Ave, Chicago, IL
60605, United States

Hours

Reviews

4.1
3,803 reviews
5 stars
1,914
4 stars
1,024
3 stars
476
2 stars
135
1 star
254

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising staff friendliness while others report rudeness and unprofessional behavior.

Cleanliness

Inconsistent cleanliness reported; some customers found the store clean and organized, while others noted it was dirty and messy.

Checkout Experience

Long lines and understaffing at checkout are frequent complaints, with customers expressing frustration over slow service and limited open registers.

Product Quality

Concerns about product freshness, particularly with meat and produce, alongside positive feedback on the variety and quality of items available.

Safety and Environment

Issues with loitering and safety concerns outside the store, making some customers feel uncomfortable while shopping.
  • MH
    Michael A Hall
    4 days ago
    4.0
    I have a question that may seem unimportant because it concerns product placement...but here I goes.. why is the Garrett brand caramel crisp popcorn in the chips aisle displayed on the bottom shelf in the corner at the end of the aisle..?? My first time looking for them it took me a minute to find them then every other time I come to buy them again they're back in the same corner with just 4,5 bags (or none) as if some employee's trying to hide them from the public...am I crazy for thinking this..?? I say hell nawl why don't you guys just display the dam popcorn out front where they can be easily seen like the $2 Vitners are...!! Thank you very much...
  • AS
    Anirudh Selvan
    Jan 4, 2026
    1.0
    I usually expect better from Jewel-Osco, which is why this experience was disappointing. We purchased a Toblerone chocolate that turned out to be expired. When we returned to the store with the receipt clearly shown in the Jewel app, the customer service associate repeatedly tried to avoid accepting the return. First, she claimed the item didn’t match the receipt. When we showed that the product name clearly matched, she said the price we paid was different from the current price. Finally, when I asked why expired chocolates were being sold in the first place, she suggested that we might have just picked the item off the rack and were trying to return it. That accusation was unnecessary and disrespectful. I’ve worked as a cashier clerk at Jewel before and know how strongly customer satisfaction is emphasized, which is why this interaction was so surprising. This wasn’t about the refund amount, it was about basic courtesy and accountability. I hope management reviews how expired products are handled and how customers are treated at the service desk.
  • MC
    Martin C
    Jan 4, 2026
    1.0
    I absolutely hate this grocery store. The butcher section oftentimes smells rancid. The store is filthy. Through no fault of the store, the customers often also reek. The food, especially the meat, is usually just days away from being spoiled. I hate this grocery store.
  • JL
    James Lakerdas
    Dec 31, 2025
    1.0
    This is most poorly run Jewel in the City. At rush hour they have only one cashier available. You wait in line ten people deep. And there are other employees just hanging out talking. Everyone who works there has a very negative attitude. Plus the store is dirty. But for i live down the street I would never shop there. They need a new manager to reorganize the whole place.
  • OT
    Octobertiger (lady tiger)
    Dec 16, 2025
    4.0
    If this review is helpful, please make sure you leave it a like👍🏽👍🏽👍🏽. You can't go too wrong with Embassy Suites. The breakfast was really good. The bed just slept okay, wasn't that great hot water pressure in the shower was good.. The worst thing about this room was the heating problem.I know that this is Florida, but sometimes it gets cold. Especially in the wintertime, so they definitely should still have air conditioning as well as heat. That was my only concern about this hotel .

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!