Jewel-Osco

4.3
1720 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 370 N Des Plaines St, Chicago, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (312) 243-2710. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupNot available

Location

Jewel-Osco
370 N Des Plaines St, Chicago, IL
60661, United States

Hours

Reviews

4.3
1,720 reviews
5 stars
991
4 stars
427
3 stars
151
2 stars
64
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are friendly and helpful, while others are reported as rude or unprofessional.

Store Cleanliness

Concerns about cleanliness, particularly in the deli and restroom areas, with some customers noting improvements while others report unsanitary conditions.

Product Availability

Generally well-stocked with a good selection, but some customers experienced issues with specific items being out of stock or expired.

Pricing

Fair prices reported, especially for downtown, but some customers feel certain items are overpriced compared to competitors.

Store Atmosphere

The atmosphere is described as pleasant by some, but others report feeling unwelcome or uncomfortable due to employee behavior and store organization.
  • LB
    L B
    2 days ago
    5.0
    What's not to love. Friendly, accessible, and has everything you need
  • LM
    Lisa Mc
    5 days ago
    1.0
    The customer service in the deli where you'd buy the chicken is the absolute most rudest I've encountered and this isn't the first time. I thought I'd give them another chance before I wrote them off. The girl at the counter has attitude and I don't know if she just hates her job or is just pissed because she had to wait on "me," she does not listen. I'm telling her which type of chicken I would like and She grabs a bag and she snatches the chicken and slings it in the bag, I'm trying to tell her again what I'd like and she's not listening so I just walk off and told her never mind. I thought at the first encounter that Maybe she doesn't speak very good English because she was ignoring my words and it may be the case but this time she definitely was extremely rude. No customer service greeting of hello. May I help you etc etc.
  • LC
    Lydia Castillo
    Nov 13, 2025
    4.0
    Good variety and fresh produce. Some items were a bit pricey but the service was good.
  • FS
    farheen sultana
    Nov 13, 2025
    4.0
    My fav grocery store to go to in west loop. More affordable compared to Mariano’s and whole foods(the online deals in app are a game changer). It’s clean, organized, and has all the essentials.
  • JH
    John Holcomb
    Nov 3, 2025
    5.0
    Had the drink i was looking for:-)

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!