Business Details
About
Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopJewel-Osco
Looking for a grocery store near you? Visit your local Jewel-Osco located at 370 N Des Plaines St, Chicago, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today!
Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (312) 243-2710. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.3
1,735 reviews
5 stars
1,001
4 stars
428
3 stars
151
2 stars
64
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, particularly in the deli and customer service areas.
Product Quality
Several reviews highlighted issues with the freshness and quality of food items, especially meat and produce.
Store Cleanliness
Customers expressed concerns about cleanliness, particularly in the deli and restroom areas.
Store Organization
Feedback indicated that the store layout and organization have become confusing, making it difficult for customers to find items.
Positive Atmosphere
Despite the issues, some customers appreciated the friendly atmosphere and helpful staff in certain departments.
- RSRachel Santellano6 days ago5.0I suggest ordering grocery pick up here, the man who brings the grocery’s out is very nice and friendly! He will always make sure he brings only your groceries and helps load them into my car. Try not to come after 8pm though, I have learned Jewel makes their workers stay after 8 when they are supposed to go home instead of making other people on the clock till 12am bring them. Please come on time so the employees don’t have to stay later.
- KKKeelyDec 22, 20251.0Their Chicken wings were old, salty, and saturated in oil. Please do better. 👁️🤮
- JPJonny ParkerDec 18, 20254.0Store is clean and well organized. Meat department is well stocked. The staff is very friendly and helpful.
- KKKevinDec 10, 20251.0The service in the chicken and salad area is terrible. The people who serve you look unpleasant. The girl there gets angry when you order, as do the two guys in the area; they get angry if you order something. If they don't like it, they simply don't work there, that's all.
- FOFernanda osorioDec 4, 20251.0I purchased a cake for my birthday and honestly I wasn't happy with what I got. I had ordered a half sheet, icing and cherry filling. I think I got more icing than cake. The cherry was really tart. We didn't really think anything of it at the time because we were enjoying the moment but afterwards my guest started pointing out how much frosting or icing this was. I was a bit upset because I spent $65 in this cake and we didn't even finish it. My mom sent me this video today because she wanted to give some to my brother and she removed the icing and noticed it was little bread. I will be going over soon in hope I can get a refund because I don't think $65 for icing was worth it. I've tried other cakes and they have been good. Idk what happened this time.
Frequently Asked Questions About Jewel-Osco
Does Jewel-Osco accept SNAP EBT?
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Jewel-Osco near me accept Apple Pay?
Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!
Does Jewel-Osco near me have a pharmacy?
Yes, Jewel-Osco located at 370 N Des Plaines St, Chicago, IL has a pharmacy.
How do you use Jewel-Osco Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Jewel-Osco for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Jewel-Osco located at 370 N Des Plaines St, Chicago, IL hiring?
Jewel-Osco is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Jewel-Osco now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Jewel-Osco accept SNAP EBT for grocery purchases?
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases, including grocery delivery and Drive Up & Go™ pickup orders.
Is Apple Pay accepted at Jewel-Osco at 370 N Des Plaines St, Chicago?
Yes, Apple Pay and many other convenient payment methods are accepted at this location.
Does the Jewel-Osco store at 370 N Des Plaines St have a pharmacy?
Yes, the Jewel-Osco at this address includes a pharmacy for immunizations and prescription refills.
What are the store hours for Jewel-Osco in the West Loop neighborhood?
Jewel-Osco is open daily from 6:00 AM to midnight, with adjusted hours on holidays such as Thanksgiving and Christmas Eve, and closed on Christmas Day.
What COVID-19 vaccine services does Jewel-Osco offer at this location?
This location offers COVID-19 vaccines to eligible patients by appointment, following local health department guidelines. Visit www.jewelosco.com/covid-19 for eligibility and scheduling.
What pickup and delivery services are available at Jewel-Osco?
Jewel-Osco offers in-store pickup, delivery, same-day delivery, and no-contact delivery services for customer convenience.
What payment methods are accepted at Jewel-Osco?
Jewel-Osco accepts American Express, Android Pay, Apple Pay, cash, check, Diners Club, Discover, Mastercard, Samsung Pay, travelers checks, and Visa.
Are there nearby amenities that can help me find Jewel-Osco or enhance my visit?
Yes, nearby amenities include the TCF Bank ATM and Coinme for financial services, and a Divvy Station for bike rentals, helping you conveniently access the store.
What nearby dining options are available close to Jewel-Osco at 370 N Des Plaines St?
Nearby restaurants include ZENSHI Handcrafted Sushi, Perilla Korean Restaurant, Noriko Handroll Bar, and San Soo Korean BBQ, offering a variety of Asian cuisine choices.
Are there any nearby entertainment or service locations near Jewel-Osco?
Yes, nearby places include Kinzie On The Rocks bar, Redbox rental kiosk, KeyMe Locksmiths, and Western Union money transfer services for your convenience and enjoyment.