Looking for a grocery store near you? Visit your local Jewel-Osco located at 370 N Des Plaines St, Chicago, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today!
Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (312) 243-2710. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!
Mixed reviews on customer service; some employees are friendly and helpful, while others are reported as rude or unprofessional.
Store Cleanliness
Concerns about cleanliness, particularly in the deli and restroom areas, with some customers noting improvements while others report unsanitary conditions.
Product Availability
Generally well-stocked with a good selection, but some customers experienced issues with specific items being out of stock or expired.
Pricing
Fair prices reported, especially for downtown, but some customers feel certain items are overpriced compared to competitors.
Store Atmosphere
The atmosphere is described as pleasant by some, but others report feeling unwelcome or uncomfortable due to employee behavior and store organization.
LB
L B
2 days ago
5.0
What's not to love. Friendly, accessible, and has everything you need
LM
Lisa Mc
5 days ago
1.0
The customer service in the deli where you'd buy the chicken is the absolute most rudest I've encountered and this isn't the first time. I thought I'd give them another chance before I wrote them off. The girl at the counter has attitude and I don't know if she just hates her job or is just pissed because she had to wait on "me," she does not listen. I'm telling her which type of chicken I would like and She grabs a bag and she snatches the chicken and slings it in the bag, I'm trying to tell her again what I'd like and she's not listening so I just walk off and told her never mind. I thought at the first encounter that Maybe she doesn't speak very good English because she was ignoring my words and it may be the case but this time she definitely was extremely rude. No customer service greeting of hello. May I help you etc etc.
LC
Lydia Castillo
Nov 13, 2025
4.0
Good variety and fresh produce. Some items were a bit pricey but the service was good.
FS
farheen sultana
Nov 13, 2025
4.0
My fav grocery store to go to in west loop. More affordable compared to Mariano’s and whole foods(the online deals in app are a game changer). It’s clean, organized, and has all the essentials.
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Jewel-Osco near me accept Apple Pay?
Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!
Does Jewel-Osco near me have a pharmacy?
Yes, Jewel-Osco located at 370 N Des Plaines St, Chicago, IL has a pharmacy.
How do you use Jewel-Osco Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Jewel-Osco for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Jewel-Osco located at 370 N Des Plaines St, Chicago, IL hiring?
Jewel-Osco is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Jewel-Osco now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Jewel-Osco accept SNAP EBT for grocery purchases?
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases, including grocery delivery and Drive Up & Go™ pickup orders.
Is Apple Pay accepted at Jewel-Osco at 370 N Des Plaines St, Chicago?
Yes, Apple Pay and many other convenient payment methods are accepted at this location.
Does the Jewel-Osco store at 370 N Des Plaines St have a pharmacy?
Yes, the Jewel-Osco at this address includes a pharmacy for immunizations and prescription refills.
What are the store hours for Jewel-Osco in the West Loop neighborhood?
Jewel-Osco is open daily from 6:00 AM to midnight, with adjusted hours on holidays such as Thanksgiving and Christmas Eve, and closed on Christmas Day.
What COVID-19 vaccine services does Jewel-Osco offer at this location?
This location offers COVID-19 vaccines to eligible patients by appointment, following local health department guidelines. Visit www.jewelosco.com/covid-19 for eligibility and scheduling.
What pickup and delivery services are available at Jewel-Osco?
Jewel-Osco offers in-store pickup, delivery, same-day delivery, and no-contact delivery services for customer convenience.
What payment methods are accepted at Jewel-Osco?
Jewel-Osco accepts American Express, Android Pay, Apple Pay, cash, check, Diners Club, Discover, Mastercard, Samsung Pay, travelers checks, and Visa.
Are there nearby amenities that can help me find Jewel-Osco or enhance my visit?
Yes, nearby amenities include the TCF Bank ATM and Coinme for financial services, and a Divvy Station for bike rentals, helping you conveniently access the store.
What nearby dining options are available close to Jewel-Osco at 370 N Des Plaines St?
Nearby restaurants include ZENSHI Handcrafted Sushi, Perilla Korean Restaurant, Noriko Handroll Bar, and San Soo Korean BBQ, offering a variety of Asian cuisine choices.
Are there any nearby entertainment or service locations near Jewel-Osco?
Yes, nearby places include Kinzie On The Rocks bar, Redbox rental kiosk, KeyMe Locksmiths, and Western Union money transfer services for your convenience and enjoyment.