Looking for a grocery store near you? Visit your local Jewel-Osco located at 5343 N Broadway, Chicago, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today!
Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (773) 784-1922. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!
Mixed reviews on customer service; some employees are praised for their friendliness, while others are reported as rude and unhelpful.
Cleanliness
Store cleanliness is inconsistent; some customers find it clean and well-organized, while others report dirty conditions and expired products.
Product Quality
Concerns about the freshness of certain products, particularly meats and baked goods, with reports of mold and spoilage.
Checkout Experience
Long lines and limited cashier availability lead to frustration, with some customers expressing dissatisfaction with the self-checkout process.
Store Environment
Issues with loitering outside the store and safety concerns have been raised, impacting customer comfort.
TM
Talha Mohammed
Nov 15, 2025
1.0
Please choose any other jewel osco location
But not this, they have employees least bothered when asked for help, the customer service never answers the calls , specially the pick up area
JM
John Mitchell
Nov 5, 2025
2.0
HORRIBLE CUSTOMER SERVICE FROM SOME EMPLOYEES AT THIS STORE (SONIA) TO NAME 1 EMPLOYEE. I have had 2 interactions with SONIA on 2 different occasions where she overcharged me for items then she refused to take responsibility when she overcharged me for those items blaming me and saying I should not have bothered her, disturbed her while she was ringing up the items. I had one male employee called me a bad name because of a dispute over a pack of cigarettes that I found inside the store that someone had bought and had left in the store by accident. I have been treated disrespectful by the people who work at customer service desk who is their job to help resolve disputes. I went to the store one day to buy a chicken meal and asked for coleslaw they told me there was no coleslaw prepared and there was no coleslaw prepared the day before. (WHY ARE THESE EMPLOYEES GETTING A PAYCHECK IF THEY REFUSE TO DO THEIR JOBS). I have filed 2 complaints against this store with Jewel-Osco Corporate Complaint #'s 21843631, 21843920 Thank you.
JA
Janusz Adamiak
Nov 3, 2025
1.0
The folks behind the deli need to be trained in customer service! Three people behind the counter and me standing there waiting for someone to help. No one did. This is why businesses fail!
RS
Rie Shepard
Oct 31, 2025
2.0
5 stars for Tedd, 2 stars for getting a coleslaw too far bad for someone with mold allergies to eat. Seems like every pick up order costs me more than check out price, one way or another.
KM
Kevyn McCurrie
Oct 21, 2025
5.0
Clean, professional and well stocked. They also have deals on usually at least one brand of everything I need every time I go. The self check out is quick and proficient and there's a bank inside. Been awhile since TCF closed but it's nice being able to do all that you need to do plus grab coffee in Jewel. A gem to the community this one and the coffee was great. The staff are kind and respectful and diligent. The items were well packaged untampered with and fresh each time I go.
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Jewel-Osco near me accept Apple Pay?
Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!
Does Jewel-Osco near me have a pharmacy?
Yes, Jewel-Osco located at 5343 N Broadway, Chicago, IL has a pharmacy.
How do you use Jewel-Osco Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Jewel-Osco for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Jewel-Osco located at 5343 N Broadway, Chicago, IL hiring?
Jewel-Osco is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Jewel-Osco now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Jewel-Osco at 5343 N Broadway accept SNAP EBT payments?
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases both in-store and for delivery or Drive Up & Go™ pickup orders.
What payment methods does Jewel-Osco accept?
Jewel-Osco accepts various payment methods including Apple Pay, American Express, Visa, Mastercard, Discover, cash, check, Android Pay, Samsung Pay, Diners Club, and Travelers Check.
Does this Jewel-Osco location have a pharmacy?
Yes, the Jewel-Osco at 5343 N Broadway has a pharmacy where you can get immunizations and prescription refills.
How can I use Jewel-Osco Points at this location?
You can redeem Jewel-Osco Points by entering your phone number or swiping your Loyalty Card at the fuel pump at participating stations. Points can be used on fuel purchases up to 25 gallons, with limits varying by area.
Is an appointment required for the COVID-19 vaccine at this Jewel-Osco?
Yes, a COVID-19 vaccine appointment is required. Visit www.jewelosco.com/covid-19 to check eligibility and schedule an appointment.
What pickup and delivery services are available at this Jewel-Osco?
What are the store hours for Jewel-Osco at 5343 N Broadway?
The store is open daily from 6:00 AM to midnight. Holiday hours vary, with early closures on dates like November 27, December 24, and December 31, and closed on December 25.
What nearby places can help me with financial services while visiting Jewel-Osco?
Nearby financial services include Huntington Bank, TCF Bank, Byline Bank, North Community Bank, Coinme for cryptocurrency transactions, Coinstar for coin exchange, and Western Union for money transfers.
Are there nearby dining options to visit before or after shopping at Jewel-Osco?
Yes, nearby dining options include ZENSHI Handcrafted Sushi, Talard Thai Asian Market, Hangry Joe's Edgewater Hot Chicken & Wings, Subway, Papa Johns Pizza, Pizzeria Aroma, Panera Bread, and Pearls Southern Restaurant.
Are there other convenient services or shops near Jewel-Osco?
Near Jewel-Osco, you can find KeyMe Locksmiths for keys, Redbox for movie rentals, Pier 1 Imports for home decor, Sexy Nail and Spa for beauty services, Laws of Hair salon, Euro Collision for automotive repairs, Divvy bike rentals, and Greener Cleaner for dry cleaning and alterations.