Jewel-Osco

4.1
2458 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 5343 N Broadway, Chicago, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (773) 784-1922. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
5343 N Broadway, Chicago, IL
60640, United States

Hours

Reviews

4.1
2,458 reviews
5 stars
1,229
4 stars
662
3 stars
298
2 stars
102
1 star
167

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their friendliness, while others are reported as rude and unhelpful.

Cleanliness

Store cleanliness is inconsistent; some customers find it clean and well-organized, while others report dirty conditions and expired products.

Product Quality

Concerns about the freshness of certain products, particularly meats and baked goods, with reports of mold and spoilage.

Checkout Experience

Long lines and limited cashier availability lead to frustration, with some customers expressing dissatisfaction with the self-checkout process.

Store Environment

Issues with loitering outside the store and safety concerns have been raised, impacting customer comfort.
  • TM
    Talha Mohammed
    Nov 15, 2025
    1.0
    Please choose any other jewel osco location But not this, they have employees least bothered when asked for help, the customer service never answers the calls , specially the pick up area
  • JM
    John Mitchell
    Nov 5, 2025
    2.0
    HORRIBLE CUSTOMER SERVICE FROM SOME EMPLOYEES AT THIS STORE (SONIA) TO NAME 1 EMPLOYEE. I have had 2 interactions with SONIA on 2 different occasions where she overcharged me for items then she refused to take responsibility when she overcharged me for those items blaming me and saying I should not have bothered her, disturbed her while she was ringing up the items. I had one male employee called me a bad name because of a dispute over a pack of cigarettes that I found inside the store that someone had bought and had left in the store by accident. I have been treated disrespectful by the people who work at customer service desk who is their job to help resolve disputes. I went to the store one day to buy a chicken meal and asked for coleslaw they told me there was no coleslaw prepared and there was no coleslaw prepared the day before. (WHY ARE THESE EMPLOYEES GETTING A PAYCHECK IF THEY REFUSE TO DO THEIR JOBS). I have filed 2 complaints against this store with Jewel-Osco Corporate Complaint #'s 21843631, 21843920 Thank you.
  • JA
    Janusz Adamiak
    Nov 3, 2025
    1.0
    The folks behind the deli need to be trained in customer service! Three people behind the counter and me standing there waiting for someone to help. No one did. This is why businesses fail!
  • RS
    Rie Shepard
    Oct 31, 2025
    2.0
    5 stars for Tedd, 2 stars for getting a coleslaw too far bad for someone with mold allergies to eat. Seems like every pick up order costs me more than check out price, one way or another.
  • KM
    Kevyn McCurrie
    Oct 21, 2025
    5.0
    Clean, professional and well stocked. They also have deals on usually at least one brand of everything I need every time I go. The self check out is quick and proficient and there's a bank inside. Been awhile since TCF closed but it's nice being able to do all that you need to do plus grab coffee in Jewel. A gem to the community this one and the coffee was great. The staff are kind and respectful and diligent. The items were well packaged untampered with and fresh each time I go.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!