Jewel-Osco

4.3
2754 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 6014 S Cottage Grove, Chicago, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (773) 358-4278. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
6014 S Cottage Grove, Chicago, IL
60637, United States

Hours

Reviews

4.3
2,754 reviews
5 stars
1,570
4 stars
679
3 stars
272
2 stars
95
1 star
138

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rudeness and lack of assistance from staff.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty floors and unkempt areas of the store.

Pricing

Customers noted that prices are generally higher than average, but some felt the quality of products justified the cost.

Stock Availability

While some customers appreciated the store being well-stocked, others complained about frequent stock shortages and unavailability of items.

Checkout Experience

Long lines and insufficient cashiers during busy times were frequently mentioned as major inconveniences.
  • MP
    Mrs Pat
    Nov 16, 2025
    1.0
    I have been coming to this store since it opened. I like that it's near. But I don't think your store cares how rude certain cashiers are to customers.. It's always the same 2, that work in the morning. I don't know the names. But one wears glasses. And the minute she sees me she rolls her eyes She is old. And acts like the customers don't have any recourse but to let her be as rude as she likes.The other one gossips about the customers who come to her register. While others can hear as they stand in line..what has happened to this store.most people will go to other registers, Just so those 2 don't have to check them out. Since your store refuses to stop them. We will take it higher.. The store is junky And dirty. We have been talking to other customers. And most of the complaints are about these 2women. And the lady in customer service. As people who spend money there weekly , we deserve better..
  • ER
    Elise Ray
    Nov 10, 2025
    1.0
    The rudest interaction I’ve had at this location by far. Please hire employees that want to work and provide good customer service. I ask one of the employees to help me get a pack of diapers down because he was already in the baby aisle . He didn’t even look at me when I approached him and said “ someone down there can help you” . I said “ it’s nobody down there.” He just ignored me and continued on doing what he was doing which was nothing! So I ask “ are you not going to help.” And again he looked away and says “ no” . So damn ignorant. The aisle has carts, dollies, and pallets so I needed his help. I am 7 months pregnant I could have fell and injured myself maybe Jewel be more satisfied if I had fell down and gave them a nice lawsuit. I’m not coming back in here to keep employees like him with a job.
  • TB
    Trina Bleu
    Nov 10, 2025
    3.0
    I need to know a time where there's not so many people. I obviously went at rush hour or something because my anxiety ran off with my train of thought and I bought nothing right from my list. It's OK tho I made it out safely and will do it again when needed. I understand it's my anxiety and not other people who make me feel the way I do when I'm in a crowded space. It's nothing personal to anyone there. I suffered trauma and have to overcome it. Everyone smiles and keeps going. Thank you for that. Because it took a lot for me to gather the courage to get out the front door.
  • LG
    Loretta Ganeff
    Nov 7, 2025
    1.0
    I had a problem with buying flowers that are dying there not even being watered so asked service desk if can change them for another ones looked at me like if Iam crazy said they could not help me until manager comes in another worker told me manager was in her office sorry poor customer service.
  • JJ
    Jennifer Jefferson
    Nov 4, 2025
    5.0
    The cashier wasn't very friendly I was greeted, engaged or thanked but it's cool.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!