Home Run Inn Pizza

Reviews

• JJ

  Janell Ja’Quai

  1 day ago
  1.0
  Very nasty and horrible. Food quality POOR! I received my pizza from Uber Eats, my seal was already broken and torn. I contacted the manager at this location name LEXI! She was very rude and unapologetic and didn’t handle me in a professional manner. Didn’t provide a solution at all, although the seal was broken. MY PIZZA WAS VERY STALE AND BURNT.
• QK

  Queen King

  Jan 3, 2026
  1.0
  HRI is not consistent with the pizza taste no more. I was introduced to HRI 40 years ago. 31st HRI I stopped going do to pizza taste changed. Last week I decided to give HRI another chance. The pizza was delicious, maybe it was the early part of the day. I couldn't wait to order another pizza it was so good. So yesterday,I ordered 2 Individual well done pizzas. Both pizza was not well done..u could see the dough and taste the dough from the flimsy crust. Sausage were tasting undercook. Not the same 31st original..hit or miss now
• TT

  tony3m1492

  Dec 30, 2025
  1.0
  This used to be my favorite restaurant for the best Chicago thin pizza. This last experience was HORRIBLE. Staff is blatantly racist. We were the only white family there. We were first there and to order, but the last to get our food. Twelve (12) families got their food before us. Management needs to take action!
• DM

  Deb M

  Dec 24, 2025
  1.0
  My family and I live near this HRI and we went in last night for pizza. There was 1 table with 2 women who were just finishing their meal. We were seated, our order for an extra large sausage and mushroom pizza was taken, and then we waited. And waited. Others patrons came in and were seated. We waited for almost an hour, without complaint, until we noticed other tables receiving their pizzas before us. In fact, 10 other tables received their pizzas before us before I approached the manager. I was told our pizza would be another 6 minutes due to the mushrooms. Then we were told the pizza was "too light," so they put the pizza back in. Then we were told it would be another 6 minutes. At this point, 12 other tables, who came in after us, had received their pizzas. Upon questioning, we were told that some of the pizzas were pre-orders. The attitude of the manager was one of irritation, at us, for asking the status of our pizza. She eventually came over and said we would "be taken of." When we asked what that meant, she sighed and literally stormed off, never to come back. Our server later told us that we would receive half off the pizza. This visit was a total disappointment. Pizza was delicious, as always, but the lack of respect and service is pathetic. As of 12/30/2025, I see HRI responded to my post of the terrible experience we had at the flagship location at 31st street. HRI tells me to reach out, yet provides no information on how to contact their customer support. How serious is HRI in resolving the lack of professionalism and lack of respect? It's a shame. We have been going to this HRI location for over 50 years. So much for loyalty.
• JG

  Jasmin Guzman

  Dec 20, 2025
  1.0
  Worst pizza ever the slices were not big or a decent size at all my index finger was bigger than the slices of pizza. it just it was a waste of money it wasn't worth the price we paid $47 for a large pizza and a dozen cookies and the only thing that was good was the cookies that pizza was not worth it it was really really thin really really tiny my husband was so excited to eat this he's loved home run inn pizza and it was just a complete disappointment my son loves pizza any type of pizza he loves it all this one he's like I would not go back for another slice I will not go back and eat their Pizza they were extremely disappointed and when I called the store they gave me a number to send the pics and video I was on hold for like 45 minutes and when I finally talked to a manager/ supervisor she wanted to offer me another Pizza I told her no I would not take the pizza cuz it wasn't worth it it is not worth it I didn't ask for a refund or anything I just wanted to let them know how disappointed we were with their Pizza we will never be ordering ever again from Home Run Inn. And trust me if I could give it negative 100 Stars I totally would. I have a video of the slices that are small but Google won't let me post it

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