Business Details
About
Chicken Wings Restaurant
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
3.6
1,414 reviews
5 stars
635
4 stars
231
3 stars
153
2 stars
87
1 star
308
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the chicken while others found it overcooked, bland, or old.
Customer Service
Customer service is frequently criticized for being rude and unprofessional, with several reports of incorrect orders and poor handling of complaints.
Order Accuracy
Many customers reported issues with order accuracy, including missing items and incorrect preparations.
Wait Times
Long wait times for food were a common complaint, with some customers waiting over 30 minutes for simple orders.
Atmosphere
The restaurant's atmosphere received mixed feedback, with some enjoying the casual vibe while others noted it was unclean or poorly managed.
- EHEthan HydeNov 13, 20255.0Everything went ok. However you did not provide any mild or hotsauce
- AEAngie EllingtonNov 11, 20251.0I ordered fish and chicken combo and it was awful the looks kike it was cooked in old grease which made the food taste terrible all the money they charge food should be a 10
- SGSteven GuyNov 2, 20253.0Very poor service. Had to wait almost if not 30 minutes for 6 wings ! Being a former restaurant owner i know this is how it is done. There are people that were hear before me that were told 15 minutes till the chechen is ready. Is there only one deep fryer back there ?
- VRVaronica RussellOct 5, 20251.0I ordered chicken wings with sauce. It was all bad, from the sauce, to the wings. I was very disappointed. they drowned my wings with hot sauce that should’ve been Harold’s sauce. I honestly was very upset, because chicken from Harold’s is expensive. I couldn’t eat nor enjoy my food. 0-10 I do not recommend. Go out south for Harold’s Chicken folks.
- TFTheisha FrazierSep 30, 20253.0Ordered my food online and it was ready at the given time. There is plenty of paid street parking but if you run in and run out you can probably avoid having to pay. The cashier greeted me and he was pleasant. My order was correct. The fries and chicken were piping hot, fried correctly, and fresh. I hadn't ate Harolds in maybe 5 years before today. I just think there are better options for the price. $10 for 4 wings and fries is a bit much to not be perfect. The chicken was hot and fresh but lacked flavor. The only seasoning I tasted was the salt and pepper I requested. Would I eat it again? Yes. But it will probably be another 5 years.
Frequently Asked Questions About Harold's Chicken Shack West Loop
What are the operating hours for Harold's Chicken Shack West Loop?
Harold's Chicken Shack West Loop is open Monday to Thursday from 9:30 AM to 2:00 AM, Friday from 9:30 AM to 5:00 AM, Saturday from 11:00 AM to 1:42 AM, and Sunday from 11:00 AM to 9:00 PM.
Does Harold's Chicken Shack West Loop offer delivery and takeout services?
Yes, Harold's Chicken Shack West Loop offers both delivery and in-store pickup services.
What types of cuisine does Harold's Chicken Shack West Loop specialize in?
Harold's Chicken Shack West Loop specializes in chicken wings and fried chicken takeaway.
How can I place an order for delivery or takeout from Harold's Chicken Shack West Loop?
You can place an order for delivery or takeout online through their menu page at https://haroldswestloop.com/menu.
What is the price range of Harold's Chicken Shack West Loop?
Harold's Chicken Shack West Loop is in the moderate price range, classified as 'TWO'.
Where is Harold's Chicken Shack West Loop located?
It is located at 1501 W Madison St, Chicago, IL 60607, United States.
Is parking or luggage storage available near Harold's Chicken Shack West Loop?
Yes, Radical Storage offers luggage storage nearby, which can be convenient for customers carrying bags or luggage.
Are there other dining options close to Harold's Chicken Shack West Loop?
Nearby dining options include Subway for sandwiches and fast food, Crave Kabob for Mediterranean cuisine, and La Cuchara for Mexican food, providing a variety of choices before or after your visit.
What local services are available near Harold's Chicken Shack West Loop for health and wellness?
Close by are services such as Floss Academy Pediatric Dentistry, Same Condition home health care, Glamour Health and Wellness Medical Spa, and Skin Therapy by Nancy for various health and wellness needs.
Are there any landmarks or accommodations near Harold's Chicken Shack West Loop?
Yes, nearby landmarks and accommodations include Skytech Lofts Park, Park 1500 Lofts, Monroe Court hotel, and EVEQ West Loop, which can be useful for visitors needing lodging or exploring the area.