Brand Certified
Harold's Chicken Shack West Loop
3.6(1461 reviews)
Certified by Harold's Chicken Shack West Loop • Feb 22, 2026
Business Details
1501 W Madison St, Chicago, IL
60607, United States
Certified by Harold's Chicken Shack West Loop • Feb 22, 2026
(312) 226-9866
Certified by Harold's Chicken Shack West Loop • Feb 22, 2026
https://haroldswestloop.com
Certified by Harold's Chicken Shack West Loop • Feb 22, 2026
About
Certified by Harold's Chicken Shack West Loop • Feb 22, 2026
Chicken Wings Restaurant
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Certified by Harold's Chicken Shack West Loop • Feb 22, 2026
Hours
Certified by Harold's Chicken Shack West Loop • Feb 22, 2026
Reviews
3.6
1,461 reviews
5 stars
658
4 stars
235
3 stars
154
2 stars
92
1 star
322
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality; while some enjoyed the wings and chicken, many complained about overcooked, bland, or improperly prepared items.
Cleanliness and Atmosphere
Several reviews mentioned the restaurant's dirty conditions and unprofessional atmosphere, detracting from the overall dining experience.
Delivery Problems
Customers experienced significant issues with delivery, including wrong orders, long wait times, and unresponsive customer service.
- LBLisa “Luvdeleric” B5 days ago5.0As always it was good 💯
- CSCharles SandersFeb 20, 20263.0I like my chicken fried hard salt and pepper with mild sauce. The chicken was seasoned inside, mild sauce help but it was not enough.
- KDKenneth DayFeb 7, 20262.0I was giving some extremely old chicken that was refried that had black marks on it restaurant is freezing no warm inviting atmosphere
- EJEddie JohnsonJan 31, 20265.0Food was so good and perfect size they forgot my mild sauce but I’m definitely going back
- JZJeremy ZuckerJan 30, 20261.0This is the worse place to place a order for delivery this people don't care about the customer and have no respect. The cashier eating and taking orders at the sametime. Talking with food inside his mouth.
Frequently Asked Questions About Harold's Chicken Shack West Loop
What are the operating hours for Harold's Chicken Shack West Loop?
Harold's Chicken Shack West Loop is open Monday to Thursday from 9:30 AM to 2:00 AM, Friday from 9:30 AM to 5:00 AM, Saturday from 11:00 AM to 1:42 AM, and Sunday from 11:00 AM to 9:00 PM.
Does Harold's Chicken Shack West Loop offer delivery and takeout services?
Yes, Harold's Chicken Shack West Loop offers both delivery and in-store pickup services.
What types of cuisine does Harold's Chicken Shack West Loop specialize in?
Harold's Chicken Shack West Loop specializes in chicken wings and fried chicken takeaway.
How can I place an order for delivery or takeout from Harold's Chicken Shack West Loop?
You can place an order for delivery or takeout online through their menu page at https://haroldswestloop.com/menu.
What is the price range of Harold's Chicken Shack West Loop?
Harold's Chicken Shack West Loop is in the moderate price range, classified as 'TWO'.
Where is Harold's Chicken Shack West Loop located?
It is located at 1501 W Madison St, Chicago, IL 60607, United States.
Is parking or luggage storage available near Harold's Chicken Shack West Loop?
Yes, Radical Storage offers luggage storage nearby, which can be convenient for customers carrying bags or luggage.
Are there other dining options close to Harold's Chicken Shack West Loop?
Nearby dining options include Subway for sandwiches and fast food, Crave Kabob for Mediterranean cuisine, and La Cuchara for Mexican food, providing a variety of choices before or after your visit.
What local services are available near Harold's Chicken Shack West Loop for health and wellness?
Close by are services such as Floss Academy Pediatric Dentistry, Same Condition home health care, Glamour Health and Wellness Medical Spa, and Skin Therapy by Nancy for various health and wellness needs.
Are there any landmarks or accommodations near Harold's Chicken Shack West Loop?
Yes, nearby landmarks and accommodations include Skytech Lofts Park, Park 1500 Lofts, Monroe Court hotel, and EVEQ West Loop, which can be useful for visitors needing lodging or exploring the area.
Brand Certified Facts from Harold's Chicken Shack West Loop
Harold's Chicken Shack West Loop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website