Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantGiordano's
Famous Chicago-style deep dish pizza right in your neighborhood. Visit us for a family-friendly atmosphere and delicious food or order your meal online for pickup or delivery.
Numerous customers reported long wait times, poor communication, and rude staff, leading to a frustrating experience.
Food Quality
Mixed reviews on food quality, with some praising the deep dish pizza while others complained about dryness, lack of toppings, and overall blandness.
Customer Experience
Several customers expressed disappointment with the dining environment, including cleanliness and temperature issues.
Order Accuracy
Many reviews highlighted problems with incorrect orders and insufficient toppings, leading to dissatisfaction.
JM
Jeanette Mac
Jan 4, 2026
5.0
They threw away my pizza accidentally one time every other order was great
TW
Tristan Watts
Dec 31, 2025
1.0
Ordered a pizza at 11:30 was told it would be an hour and a half. Cool I get it, its new years eve. 2 hours go by. No pizza. Call back and after being told to hold five times they said the pizza was out for delivery. I even offered to come pick it up instead of delivery. But it was out for delivery so how long could it be? Called back because after 2 and half hours and still no pizza we got a manager for either refund or a comp. Manager tried to gaslight us into saying it was always a 2 hour wait, but he could do a 10 dollar credit. Before I could respond he hung up. Still no pizza. Just do Fox's instead.
Edit 1 of i assume a few: It has been 3 hours. Called back under a different number and the man on the phone said wait time was an hour and a half. We have been charged but no food for 3 hours is ridiculous. Will probably have to do a charge back on the card.
Update 2: After 3.5 hours. The pizza arrived. Cold. Don't eat here. There's better options around.
JA
Jennifer Aguado
Dec 28, 2025
1.0
Ordered pizza for my parents at 5 pm, the pizza didn’t get there until 8:30pm. Tried calling after realizing it was taking so long but no answer. They’d pick up the phone and hang it back up. On one occasion they picked up the phone and finally I got communication but as soon as I finished explaining what was happing they didn’t say anything back and just hung up the phone. Mind you they give you an estimate of how long it’ll be, which was 1 hour and a half which we were okay of. NOT 3 HOURS. We ended up telling the driver to cancel it when he got there.
FC
fred Coffey
Dec 20, 2025
1.0
I called at 4:55 p.m. to order 2 thin crusts pizzas for pickup. I was told they would be ready in 45 minutes. I arrived 65 minutes later and was told I still have to wait another 20 minutes. The service is absolutely terrible. I'm still waiting as I write this.
LG
Luis Gonzalez
Dec 1, 2025
1.0
Hace 40 días fui por una pizza de este lugar después de esperar una hora dijeron que. Se había perdido el servicio eléctrico! Quedaron en reembolsarme
El dinero de mi comprar e ido , e llamado me an dicho de 6 a 10’dias ! E vuelto a ir y sigo esperando
40 días an pasado para reembolsar 42$ y aún nada
Giordano's is located at 9613 S Western Ave, Chicago, IL 60643, US.
What type of cuisine does Giordano's specialize in?
Giordano's specializes in Chicago Style Deep Dish Pizza.
What are the operating hours of Giordano's?
Giordano's is open Monday through Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM.
Does Giordano's offer delivery and carryout services?
Yes, Giordano's offers delivery, carryout, and catering services.
Can I order Giordano's pizza online?
Yes, you can order online for pickup or delivery through their website or the provided order link.
What payment options does Giordano's accept?
Giordano's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is Giordano's family-friendly and accessible?
Yes, Giordano's offers a family-friendly atmosphere, a children's menu, wheelchair accessible entrance, and high chairs.
What nearby restaurants can I visit along with Giordano's?
Nearby restaurants include Just Turkey (barbecue), New China Express (Chinese cuisine), Hearty Cafe Pancake House (American breakfast), Raising Cane's (chicken), Red Snapper Evergreen (seafood), and The Saucy Crab (seafood and Cajun).
Are there convenient places nearby for fitness and wellness?
Yes, Anytime Fitness gym is nearby, as well as ATI Physical Therapy and Chicago - Beverly Hand Clinic for health and physical therapy services.
Where can I shop near Giordano's for clothing and other retail needs?
Nearby shopping options include Rally House Evergreen Park (sports wear), Catherines (women's clothing), Dress to Impress (men's and women's clothing), Market by Macy's, Burlington (department stores), Vans (shoe store), and Dakota Watch Company Evergreen Plaza (jewelry).