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Giordano's

3.9
(1467 reviews)

Business Details

9613 S Western Ave, Chicago, IL
60643, United States
(773) 239-5000
https://giordanos.com/locations/beverly/

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantGiordano's
Famous Chicago-style deep dish pizza right in your neighborhood. Visit us for a family-friendly atmosphere and delicious food or order your meal online for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Giordano's
9613 S Western Ave, Chicago, IL
60643, United States

Hours

Reviews

3.9
1,467 reviews
5 stars
754
4 stars
295
3 stars
164
2 stars
67
1 star
187

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for orders, poor communication, and rude staff interactions.

Food Quality

Mixed reviews on food quality, with some praising the pizza while others complained about lack of toppings and poor preparation.

Customer Experience

Many customers expressed disappointment with the overall dining experience, citing issues like cleanliness and staff behavior.

Order Accuracy

Several reviews highlighted problems with incorrect orders and missing items, leading to customer dissatisfaction.
  • TS
    Travis Smith
    Feb 13, 2026
    5.0
    Good pizza
  • II
    Ismael
    Feb 7, 2026
    5.0
    The deep dish pizza was absolutely delicious, the service was quick, the soda was free, and the toppings made everything taste like a masterpiece
  • ML
    Mike Lindsey
    Jan 27, 2026
    3.0
    The quantity of this pizza is just not the same as other Giordano's
  • MG
    Mercedes Grimm
    Jan 18, 2026
    5.0
    Absolutely delicious.
  • TW
    Tristan Watts
    Dec 31, 2025
    1.0
    Ordered a pizza at 11:30 was told it would be an hour and a half. Cool I get it, its new years eve. 2 hours go by. No pizza. Call back and after being told to hold five times they said the pizza was out for delivery. I even offered to come pick it up instead of delivery. But it was out for delivery so how long could it be? Called back because after 2 and half hours and still no pizza we got a manager for either refund or a comp. Manager tried to gaslight us into saying it was always a 2 hour wait, but he could do a 10 dollar credit. Before I could respond he hung up. Still no pizza. Just do Fox's instead. Edit 1 of i assume a few: It has been 3 hours. Called back under a different number and the man on the phone said wait time was an hour and a half. We have been charged but no food for 3 hours is ridiculous. Will probably have to do a charge back on the card. Update 2: After 3.5 hours. The pizza arrived. Cold. Don't eat here. There's better options around. Update 3: Giordanos requested I reach out directly. However when I did they never responded. It's just a facade of caring to do damage control for terrible service.

Frequently Asked Questions About Giordano's

Where is Giordano's located?

Giordano's is located at 9613 S Western Ave, Chicago, IL 60643, US.

What type of cuisine does Giordano's specialize in?

Giordano's specializes in Chicago Style Deep Dish Pizza.

Brand Certified Facts from Giordano's

Giordano's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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