Giordano's

3.9
1450 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Famous Chicago-style deep dish pizza right in your neighborhood. Visit us for a family-friendly atmosphere and delicious food or order your meal online for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Giordano's
9613 S Western Ave, Chicago, IL
60643, United States

Hours

Reviews

3.9
1,450 reviews
5 stars
746
4 stars
293
3 stars
162
2 stars
66
1 star
183

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Mixed reviews on food quality; while some praised the pizza, others found it bland, poorly prepared, or lacking in toppings.

Atmosphere

Several reviews mentioned uncomfortable dining conditions, including heat issues and cleanliness concerns.

Takeout Experience

Takeout orders generally received better feedback, with many customers satisfied with the food quality and pickup process.

Consistency

Frequent comments about inconsistency in food quality and service across different visits and locations.
  • DT
    Dionicio Tetla
    Nov 2, 2025
    1.0
    Terrible experiencia. Pizza. De mala calidad. Y además muy caro. Nada recomendable.
  • SS
    Scorpio911
    Oct 21, 2025
    3.0
    Good customer service just doesn’t exist anymore we sat here for at least 30 min after putting our order in when the power went out granted I’m aware that’s it not their fault however it was still an inconvenience. My daughter asked if we could just get the pizza boxed up to finish cooking at home she says it’s half done (wasn’t the question but ok) . After over hearing the waitress saying why would you ask to get food we can’t charge you for to another employee I was completely annoyed!! Hangry at this point!! I’ve worked in retail /food service in the past for years I would pride myself on great service so I expect great service when patronizing all establishments and that wasn’t it. We should’ve at least received one of the 2 pizzas we ordered done or not!!
  • KK
    Karen Knox
    Oct 19, 2025
    1.0
    Never again! I ordered a small tavern style sausage /cheese pizza. This pizza was subpar and I was extremely dissatisfied. The pizza was dry, tasteless and the crust was hard. The pizza hardly contained any sausage. I wasted my money.
  • TP
    Theresa Prado
    Oct 19, 2025
    5.0
    This pizza was hot and fresh and so delicious even though we got there with less than an hour of closing time. We were visiting from Houston.
  • KK
    Kilpatrick
    Oct 18, 2025
    2.0
    First, the hours might say it opens at 11 but they aren’t actually ready for customers till about 12. Wouldn’t recommend the garlic bread, even being the first customers won’t get you hot bread. The regular thin crust is great. A warning for non garlic lovers though, the toasted garlic goes under the cheese and they put quite a bit on. Also, “toasted” garlic is garlic straight out of a minced garlic jar and directly on the sauce. There is no toasting or color change on the garlic whatsoever.6/10

Frequently Asked Questions About Giordano's

Where is Giordano's located?

Giordano's is located at 9613 S Western Ave, Chicago, IL 60643, US.

What type of cuisine does Giordano's specialize in?

Giordano's specializes in Chicago Style Deep Dish Pizza.