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Giordano's

4.4
(4618 reviews)

Business Details

1340 S Michigan Ave, Chicago, IL
60605, United States
(312) 842-1100
https://giordanos.com/locations/south-loop/

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantGiordano's
Famous Chicago-style deep dish pizza right in your neighborhood. Visit us for a family-friendly atmosphere and delicious food or order your meal online for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Giordano's
1340 S Michigan Ave, Chicago, IL
60605, United States

Hours

Reviews

4.4
4,618 reviews
5 stars
3,079
4 stars
859
3 stars
340
2 stars
111
1 star
229

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the deep dish pizza while others found it undercooked or mediocre.

Service Issues

Frequent complaints about slow service and staff being overwhelmed, leading to poor customer experiences.

Atmosphere

Generally positive atmosphere, though some found it chaotic and crowded, especially during peak times.

Staff Friendliness

Staff were often described as friendly and attentive, though experiences varied significantly.

Wait Times

Long wait times for food and seating were commonly noted, with some customers feeling it was not worth the wait.
  • NE
    noel eon
    6 days ago
    3.0
    It's not as good as 10 years ago. Seems like everyone is there only for a pay check🙄🙃
  • JM
    John M
    Feb 17, 2026
    5.0
    Loved Giordano’s deep-dish pizza in Chicago! The deep dish pie was epic with that tangy sauce, perfect portions for sharing, and friendly service despite the wait. A must-try Chicago classic on my trip.
  • MD
    Michael Dodson
    Feb 17, 2026
    1.0
    They shorted me a pepperoni pizza on my frozen pizza order. They are refusing to make it right because I don’t have a picture. Terrible customer service!
  • MB
    Melinda Banks
    Feb 15, 2026
    2.0
    The service was horrible the waitress give me and my daughter used pink lemonade from someone else table and then turn around give us another from someone else table. As he was taking my order he was very rude and unprofessional..
  • AS
    Albert Schwitzer
    Jan 27, 2026
    5.0
    REVISED: 2/16/26 I'm pleased to report that they fixed the problem and I'm grateful they did. Thank you. ORIGINAL: 2/2/26 I'm sorry to say but I ordered 6 pizzas and they were ROTTEN! One of us threw up! I emailed the company and they wouldn't even take my concern seriously.

Frequently Asked Questions About Giordano's

What type of pizza is Giordano's known for?

Giordano's is famous for its Chicago Style Deep Dish Pizza.

What are the operating hours of Giordano's during weekdays?

Giordano's is open from 11:00 AM to 10:00 PM Monday through Thursday.

Brand Certified Facts from Giordano's

Giordano's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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