Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantGiordano's
Famous Chicago-style deep dish pizza right in your neighborhood. Visit us for a family-friendly atmosphere and delicious food or order your meal online for pickup or delivery.
Customers praised the deep dish pizza for its deliciousness and flavor, though some reported issues with soggy or burnt pizzas.
Service Experience
While many reviews highlighted excellent service from specific staff members, there were notable complaints about rude service and order mistakes.
Delivery Issues
Several customers expressed frustration with long delivery times and missing items from their orders.
Atmosphere
The restaurant is described as having a nice atmosphere, suitable for casual dining and family gatherings.
BE
Brent Estrella
5 days ago
5.0
Omg wow Erica was the highlight of our visit on Tuesday morning like I’m not from the here, and she was well knowledgeable on all aspects of the menu. I had a great time can’t wait to be back again.
NG
Nicole Gibbs
6 days ago
1.0
I had a really disappointing experience with Giordano’s, and while I did receive $25 off, it does not excuse the rudeness, lack of accountability, and poor service.
My order was incorrect , I received 9 wings instead of 10, and 1 pop instead of the 2 root beers I paid for. What makes this even more frustrating is that the restaurant is only about 2 minutes away when driving, yet the driver rode around with my food for 25 minutes, causing it to arrive cold.
My delivery instructions clearly stated to call when arriving. Instead, the driver texted me saying he was at the front, but I never received a call. As soon as I saw the text, I immediately called him back. He answered, said “no English,” and hung up on me. After that, he ignored my calls and messages, even though he was able to text me in English. I was upset because I was calling about my food and felt completely ignored.
When I contacted the store, the experience got even worse. The manager did not attempt to de-escalate the situation and was rude and dismissive. She was essentially trying to imply that I was lying about when the food was delivered, even though there was a 25-minute gap between the time the driver texted and when the food was actually delivered, which explains why the food was cold. When I asked for a replacement pizza, I was told I would have to bring the pizza back myself, which was unreasonable given everything that had already happened.
This was about principle and respect, not the money. Between the incorrect order, cold food, poor delivery communication, and a manager who showed no effort to resolve the issue professionally, this was a bad experience from start to finish.
AB
AlphaOmega Baltazar
Jan 30, 2026
5.0
We got the tavern style classic pizza and 9 classic buffalo wings....the best. Pizza was crispy and wellcooked. Highly recommended.
AS
Albert Schwitzer
Jan 27, 2026
1.0
I'm sorry to say but I ordered 6 pizzas and they were ROTTEN! One of us threw up! I emailed the company and they wouldn't even take my concern seriously.
JB
Jonas Byrer
Jan 18, 2026
5.0
Standard Giordano’s. Never been to the Midway location. We met family there that had flown in from Atlanta. Was busy as it was dinner time. They got a bbq deep dish pizza & garlic bread. It was excellent as usual. Have been to many of their other locations over the years. Always quick & attentive service. Parking lot is small so we had to drive around a little. Found a sport after a few minutes as cars were constantly coming and going.
Giordano's specializes in famous Chicago-style deep dish pizza, offering a family-friendly atmosphere with delicious food.
What are Giordano's hours of operation?
Giordano's is open from 11:00 AM to 10:00 PM from Sunday to Thursday, and from 11:00 AM to 11:00 PM on Fridays and Saturdays.
Does Giordano's offer delivery and pickup services?
Yes, Giordano's offers delivery, carryout, and catering services to accommodate your dining preferences.
Can I order Giordano's pizza online?
Yes, you can order Giordano's pizza online for pickup or delivery via their official ordering website.
What payment methods are accepted at Giordano's?
Giordano's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Is Giordano's family-friendly and accessible for children?
Yes, Giordano's has a family-friendly environment, offers a children's menu, high chairs, and wheelchair accessible seating and restrooms.
Does Giordano's have any social media presence where I can follow updates?
Giordano's is active on Facebook, Instagram (@GiordanosPizza), and Twitter (@GiordanosPizza) for updates and promotions.
What nearby places can I visit before or after dining at Giordano's?
Nearby places include Midway Airport Cot Village--terminal C for airport services, Starbucks for coffee, and Valvoline Instant Oil Change for automotive needs.
How can the nearby Midway Airport be convenient for Giordano's customers?
Customers traveling through Midway Airport can easily access Giordano's for a hearty Chicago-style deep dish pizza, making it a perfect meal option before or after flights.
Are there other dining options close to Giordano's if you're looking for variety?
Yes, nearby dining options include White Castle, Burger King, Subway, AV Anthony's barbecue, and Manolos Tamales offering Mexican and Latin American cuisine.
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