Giordano's

4.2
1583 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantGiordano's
Famous Chicago-style deep dish pizza right in your neighborhood. Visit us for a family-friendly atmosphere and delicious food or order your meal online for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Giordano's
5159 S Pulaski Rd, Chicago, IL
60632, United States

Hours

Reviews

4.2
1,583 reviews
5 stars
933
4 stars
324
3 stars
121
2 stars
46
1 star
159

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, unresponsive staff, and poor management handling of complaints.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, improperly prepared, or incorrect orders.

Positive Experiences

Despite the issues, several customers praised the food, particularly the deep dish pizza, and mentioned positive interactions with specific staff members.

Cleanliness Concerns

Several reviews noted unsanitary conditions in the restaurant, particularly in the bathrooms and dining areas.
  • SA
    serdrena anderson
    Dec 30, 2025
    3.0
    The staff was awesome. However, the pizza seemed to be missing the seasoned beef and was overloaded with peppers and onions
  • JD
    Jaime Duque
    Dec 29, 2025
    5.0
    The Giordano's South Pulaski restaurant always provides great customer service and good food every time that I visit! I had some boneless chicken wings as an appetizer. As well as the restaurant's famous deep dish pizza (with green peppers and Italian beef as toppings) as the main dish. Both meals tasted (and looked) great. The decorations and vibes of the place provides an elevated and historic Chicago feel. I love learning about the city's history through the restaurant's antique posters, advertisements, and photos. Overall, Giordano's provides a great dining experience. Making it a great place to enjoy a special occasion or just to have a causal night out with some delicious pizza 🍕 :)
  • NE
    Nancy Eickman
    Dec 26, 2025
    1.0
    We came in for lunch, and were the only people here. Our server took our order and then we never saw her again. The food came out and was stone cold, we waited several minutes before my husband went to find someone. They finally came over and took the pizza to warm up. Still didn't see our server.
  • LG
    Lauren Galkus
    Dec 21, 2025
    1.0
    I placed a delivery order for a pizza and tiramisu. We order from Giordano’s all the time. Unfortunately, the pizza was made incorrectly and arrived cold, and the tiramisu did not seem fresh. I contacted the store and spoke with Steve, the manager, to explain the situation. I was told the only option was a credit for the tiramisu, and that I would need to drive the pizza back to the store—even though I paid for delivery—in order to receive a credit or have a replacement made. I explained that I didn’t feel it was reasonable to drive back for an order that was prepared incorrectly and delivered cold, but I was told that was not his problem. When I asked for a corporate contact, I was given a number that did not reach corporate. I was also told a district manager would contact me on Monday, but no name or contact information was provided. I was disappointed by how this situation was handled. Mistakes happen, but the response and lack of accountability made this experience frustrating. I hope this feedback helps improve future customer service.
  • AM
    Arthanza McGhee
    Dec 16, 2025
    5.0
    Love ❤️ Them! All the way from TEXAS!

Frequently Asked Questions About Giordano's

What type of pizza is Giordano's known for?

Giordano's is famous for its Chicago Style Deep Dish Pizza.

Where is Giordano's located?

Giordano's is located at 5159 S Pulaski Rd, Chicago, IL 60632.