Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantGiordano's
Famous Chicago-style deep dish pizza right in your neighborhood. Visit us for a family-friendly atmosphere and delicious food or order your meal online for pickup or delivery.
Numerous customers reported slow service, unresponsive staff, and poor management handling of complaints.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, improperly prepared, or incorrect orders.
Positive Experiences
Despite the issues, several customers praised the food, particularly the deep dish pizza, and mentioned positive interactions with specific staff members.
Cleanliness Concerns
Several reviews noted unsanitary conditions in the restaurant, particularly in the bathrooms and dining areas.
SA
serdrena anderson
Dec 30, 2025
3.0
The staff was awesome. However, the pizza seemed to be missing the seasoned beef and was overloaded with peppers and onions
JD
Jaime Duque
Dec 29, 2025
5.0
The Giordano's South Pulaski restaurant always provides great customer service and good food every time that I visit!
I had some boneless chicken wings as an appetizer. As well as the restaurant's famous deep dish pizza (with green peppers and Italian beef as toppings) as the main dish. Both meals tasted (and looked) great.
The decorations and vibes of the place provides an elevated and historic Chicago feel. I love learning about the city's history through the restaurant's antique posters, advertisements, and photos.
Overall, Giordano's provides a great dining experience. Making it a great place to enjoy a special occasion or just to have a causal night out with some delicious pizza 🍕 :)
NE
Nancy Eickman
Dec 26, 2025
1.0
We came in for lunch, and were the only people here. Our server took our order and then we never saw her again. The food came out and was stone cold, we waited several minutes before my husband went to find someone. They finally came over and took the pizza to warm up. Still didn't see our server.
LG
Lauren Galkus
Dec 21, 2025
1.0
I placed a delivery order for a pizza and tiramisu. We order from Giordano’s all the time. Unfortunately, the pizza was made incorrectly and arrived cold, and the tiramisu did not seem fresh. I contacted the store and spoke with Steve, the manager, to explain the situation.
I was told the only option was a credit for the tiramisu, and that I would need to drive the pizza back to the store—even though I paid for delivery—in order to receive a credit or have a replacement made. I explained that I didn’t feel it was reasonable to drive back for an order that was prepared incorrectly and delivered cold, but I was told that was not his problem.
When I asked for a corporate contact, I was given a number that did not reach corporate. I was also told a district manager would contact me on Monday, but no name or contact information was provided.
I was disappointed by how this situation was handled. Mistakes happen, but the response and lack of accountability made this experience frustrating. I hope this feedback helps improve future customer service.
Giordano's is famous for its Chicago Style Deep Dish Pizza.
Where is Giordano's located?
Giordano's is located at 5159 S Pulaski Rd, Chicago, IL 60632.
What are the operating hours of Giordano's?
Giordano's is open Monday through Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM.
Does Giordano's offer online ordering?
Yes, you can order online for pickup or delivery through their website.
What payment methods does Giordano's accept?
Giordano's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Giordano's provide delivery or catering services?
Yes, Giordano's offers delivery, carryout, and catering services.
Is Giordano's family-friendly and accessible for children?
Yes, Giordano's offers a family-friendly atmosphere, a children's menu, and has high chairs available.
Are there any nearby restaurants if I'm visiting Giordano's?
Yes, nearby restaurants include El Taconazo (Mexican), Red Lobster (Seafood), China Ho Restaurant (Chinese), Ricobene's (American), and Subway (Sandwiches). You might enjoy trying these before or after your visit to Giordano's.
What nearby stores can I visit around Giordano's for shopping?
Nearby you can find retail stores like Discovery Clothing Company, Dollar Tree, Foot Locker, and Amazon Locker - Alo for various shopping needs.
Are there convenient services like banks or salons near Giordano's?
Yes, nearby services include Chase bank, Bank of America Financial Center and ATM, Hair Cuttery, Great Clips, Lux Nail salon, and Supercuts for your banking and grooming needs.