Grocery StoreDeliBakerySupermarketButcher ShopProduce MarketHealth Food StoreVitamin & Supplements Store
Fresh Thyme Market is a grocery store and natural food marketplace in Chicago, IL that provides healthy food and healthy values, with an atmosphere reminiscent of your local farmers market. We are committed to offering a variety of Clean Label products, free from artificial colors, flavors or preservatives, as well as many organic options. We carry many items catering to those following vegan, paleo, keto, vegetarian or wheat- and gluten-free diets, as well as anyone on a journey towards healthier, more delicious living.
While many customers praised the friendly and helpful staff, there were several complaints about unprofessional behavior and lack of assistance.
Product Quality
Customers generally appreciated the fresh produce and quality products, though some noted issues with stock availability and occasional quality concerns.
Store Environment
The store was often described as clean and well-organized, but there were complaints about staff attitudes and a few negative experiences regarding customer interactions.
Pricing
Prices were frequently mentioned as higher than competitors, with some customers feeling that the value did not match the cost.
Selection
The store offers a good variety of organic and specialty items, but some customers expressed disappointment with stock levels and availability of certain products.
PC
Paul Carrano
Feb 12, 2026
5.0
The produce here is top notch. I went here for the first time the other day and man it blows the big chain stores away when it comes to produce and deli. Also, the employees we interacted with were all very friendly.
AM
A M
Feb 10, 2026
1.0
Went with my mother who has cancer to grab some items and the girl who was doing peanut butter ( around 1 something in afternoon ) was very unprofessional and lacks knowledge lent of customer service. My mother has been a customer since she was diagnosed in 2018. She has always gotten fresh peanut butter and was asking questions because their was clearly packaging them and her responses were completely bland and not proper. As a company you would expect to hire people to be more friendlier and want customers to come back. Is there a lack of training on customer service? Also as walking around we felt like eyes were on us when we as ANY other customers were trying to look at get ideas on what we need to come back. I do want to give the gentleman who checked us out a BIG ROUND OF APPLAUSE! He saved our experience and convinced me to even try to peanut butter, but if other employees are carrying this lack of customer service we definitely will take our money elsewhere but allow corporate to know. My message is to just be mindful of customers and not be rude or take bad days or whatever it is on people just asking questions etc.
MH
Michael Herrington
Feb 9, 2026
5.0
Im do glad I found this store! Everything is fresh and so much better than the other brand store who we won't mention. Im very pleased! I will be making a detour out my normal shopping routine to come to Fresh Thyme market!
JJ
J J
Feb 6, 2026
5.0
Best natural foods store in Chicago area in my opinion.
HV
Holy spirt tell a vision
Dec 27, 2025
1.0
As I approach the front counter I try to interrupt 3 women . One is on their phone gossiping about something with the other 2. I triggered them apparently by asking for help. The youngest one raised their voice in belittling fashion. This bias towards me both non cognitively and subconsciously had to be surface level skin color related. There's no other incomplete information they could've had except for my sex and or I'm a Christian. I'm not from here but still know Christianity is less than nothing here in part I believe why subconsciously all 3 of these women raised their voices almost to scold me for asking for help when I told the iraqi born or north African she didn't have to get an attitude. Feminist tones are unprofessional in a workplace environment. I thought I was in the streets just check the camera footage. Please? No . Way. In . Hell. Any of those women would have this aggressive with a Chinese man or Korean, or Hawaiin, or a gentile , or an elder. Irregardless how they twist it or gaslight it PLEASE just check the cameras this was about maybe 7 minutes ago it's 905am now. Observe their body languages and watch with the sound muted and tell me who's prejudice after you address them first so they have the opportunity to lie . Unprovoked hatred directly, indirectly ,or otherwise is too common due to cultural indoctrination, miseducation, and or forms of predictive programs inside the petri dish.