Brand Certified
Five Guys
4.2(1261 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
180 N Michigan Ave, Chicago, IL
60601, United States
Certified by Five Guys • Feb 22, 2026
(312) 291-9686
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/180-n-michigan-ave
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 180 N Michigan Ave in Chicago is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.2
1,261 reviews
5 stars
734
4 stars
272
3 stars
115
2 stars
47
1 star
93
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for their taste and freshness, with some highlighting the generous portions.
Service Issues
Multiple reviews indicated poor customer service experiences, including rudeness from staff and long wait times.
Cleanliness
Several customers reported unsanitary conditions in the restaurant, including greasy tables and bathrooms.
Pricing Concerns
Many customers felt that the prices were high for the quality and portion sizes, with some expressing disappointment in the value for money.
- PPPorfiriy PhrixusFeb 18, 20262.0very slow service. I think they're understaffed.
- ISi SharkmannFeb 17, 20263.0Demasiada publicidad, normal en todo lo demas
- NRNydia RochaFeb 12, 20265.0Una gran experiencia y el servicio de Paul fenomenal !!! Me voy encantada 🤩
- SSSammy SFeb 8, 20265.0Consistently great and Rikardo, who took my order super nice
- BBBrândușaJan 28, 20262.0Honestly, I'm done with this location. The floor was so greasy I almost pulled a muscle sliding to my table, and the bathroom looked like it hadn't been cleaned since the 90s. My burger was drowning in oil, and the fries were just a soggy, salty mess at the bottom of a soaked paper bag. For $20, I expected a meal, not a heart attack and a slip-and-fall hazard. Do yourself a favor and go somewhere else
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 180 N Michigan Ave accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours of Five Guys at 180 N Michigan Ave?
Five Guys is open daily from 11:00 AM to midnight.
Can I order Five Guys for delivery or pickup?
Yes, you can order for in-store pickup and delivery during operating hours.
How can I customize my burger or milkshake at Five Guys?
You can customize your burger with over 250,000 combinations and enjoy more than 1,000 milkshake varieties.
Does Five Guys offer gluten-free options?
Most sandwiches, like burgers and hot dogs, can be ordered without buns via a wrap or bowl to accommodate gluten-free needs, but cross-contamination risks exist. Review their allergen chart for details.
Is the veggie sandwich at Five Guys a veggie patty?
No, the veggie sandwich is a mix of vegetables like peppers, onions and mushrooms with optional cheese, not a veggie burger patty.
What is the best way to reheat leftover fries from Five Guys?
Reheat leftover fries in a 350-degree oven for 10-15 minutes to restore crispiness.
Are there any notable nearby places to Five Guys at 180 N Michigan Ave?
Yes, nearby places include the American Writers Museum, the Consulate General of Spain, and Metro Infectious Disease Consultants, which may be convenient stops before or after your meal.
How can public transit users easily find Five Guys on Michigan Ave?
Five Guys is located at 180 N Michigan Ave, close to landmarks like the American Writers Museum and various consulates, making it easy to find for public transit users exploring the area.
Are there professional and medical services near the Five Guys on Michigan Ave?
Yes, there are several nearby medical and professional services including Metro Infectious Disease Consultants, Jessica A Sweet Therapy Services, and Supply Clinic medical supplies, which customers visiting these services might combine with a meal at Five Guys.
Brand Certified Facts from Five Guys
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