Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1456 E 53rd St. in Chicago is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,022 reviews
5 stars
572
4 stars
255
3 stars
104
2 stars
36
1 star
55
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
While some customers praised the burgers and fries, others noted inconsistencies in food quality, such as cold or tasteless items.
Pricing Concerns
Numerous reviews highlighted that the prices are considered high for the quality of food received.
Staff Performance
Feedback varied on staff performance, with some praising the friendliness and hard work of employees, while others criticized their lack of attention and organization.
Cleanliness
Several customers mentioned cleanliness issues within the restaurant, including dirty tables and inadequate sanitation practices.
- CQCarlisa H (Carli Quinn)Oct 12, 20254.0Kind of empty, especially during lunch, but fine with me. I like that they have a lunch special and management encouraged me to get a shake with it. Hadn't had that in a long while. Food was great as it always is from Five Guys.
- SUSami UllahSep 26, 20255.0I always feel relaxed and comfortable here.
- EDEllen DouglasSep 14, 20251.0Complete incompetence at this location. Order over the phone and they said pickup in 8-10min. Arrived in 10min. They announced my order two separate times for the fry drop. Not a single burger was on the grill for anyone so I assumed the order was ready. Apparently not, because when the fries were finished the burgers hadnt even started cooking. 20im later I get my food, (after many people who ordered in person after I paid for my food got their food before me) take it home and it was incorrect. Called and asked for a refund. Went to the store for the refund then was told I need the food. So I went back and got the food was then told I need the physical credit card for the refund even though I tapped payment witb my phone. I have had many retailers/restaurants provide a refund via phone taps. But my biggest issue is that when I called to discuss refund they never said I need the card or the food. Poor service in that food order was incorrect and communication with customer abysmal. Absolutely ridiculous and wont be patronimg this establishment again
- ZCzy cSep 8, 20253.0Food is ok but the service is just so awful. The waiting time for a single burger can be more than 15 minutes. No workers are trying to help and they serve you like you owe them hundreds of dollars.
- SSSean Jackson (The Sean Jackson Show)Aug 18, 20254.0The food is good but the prices are high. Over $50 for two double cheese burgers and fries at a fast food joint is diabolical!!!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 1456 E 53rd St. in Chicago accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours for dine-in service at this Five Guys location?
The restaurant is open from 11:00 AM to 11:00 PM every day of the week.
Is delivery available from Five Guys Hyde Park, and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM to 10:45 PM.
Can I customize my burger or milkshake at this Five Guys?
Absolutely, you can customize your burger in more than 250,000 ways and choose from over 1,000 milkshake combinations.
Does Five Guys offer gluten-free options?
Yes, sandwiches can be ordered without buns using wraps or bowls, but cross-contamination risks exist; check their allergen chart for details.
What payment methods are accepted at this Five Guys location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What is the address and contact number for this Five Guys in Chicago?
The location is at 1456 E 53rd St., Chicago, IL 60615. You can call them at +1 773-363-6090.
Is this Five Guys family-friendly and do they have amenities for children?
Yes, Five Guys welcomes children and provides high chairs and accessible restrooms.
What public transit options are near Five Guys at 1456 E 53rd St.?
Nearby, you can find the Chicago Innovation Exchange coworking space and the Polsky Center for Entrepreneurship and Innovation, both located on or near the University of Chicago campus in Hyde Park, making it convenient for visitors exploring the area or using public transit hubs nearby.
What dining options are close to Five Guys if I want to try different cuisines?
Nearby dining includes A10, an Italian restaurant; Virtue, known for southern cuisine; Rajun Cajun offering Indian and southern flavors; Strings Ramen Shop with Japanese fast food; and Nando’s, a Portuguese chicken restaurant. These options provide variety before or after visiting Five Guys.
Are there any entertainment or cultural spots near the Five Guys in Hyde Park?
Yes, the Harper Theater is nearby for movies and performances, and the 53rd Street Little Free Library is perfect for a quick book stop, making it easy to enjoy entertainment before or after your meal.