Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1456 E 53rd St. in Chicago is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
While many customers praised the burgers and fries, there were numerous complaints about food being cold, stale, or poorly prepared.
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor communication from staff, leading to frustration.
Pricing Concerns
Many reviews noted that the prices are high for the quality of food received, with some feeling that the value for money is lacking.
Staff Performance
Feedback on staff was mixed; some praised the friendliness and hard work of employees, while others criticized the service and attitude of certain staff members.
ED
Edna Delgado
Jan 26, 2026
5.0
I really love there burgers a little bit spenser the fries I think they should put on separate bags
MM
Mia McAuley
Dec 30, 2025
4.0
When did Five Guys become so expensive? Well, it’s worth it. Cause it’s real friggin good.
BB
bxnii_o
Nov 30, 2025
1.0
This Five Guys has gone way down in just the past year. The bread is always stale, the meat tastes strange, and my food is always cold. Not ordering from here again. Such a shame
CQ
Carlisa H (Carli Quinn)
Oct 12, 2025
4.0
Kind of empty, especially during lunch, but fine with me. I like that they have a lunch special and management encouraged me to get a shake with it. Hadn't had that in a long while. Food was great as it always is from Five Guys.
ED
Ellen Douglas
Sep 14, 2025
1.0
Complete incompetence at this location. Order over the phone and they said pickup in 8-10min. Arrived in 10min. They announced my order two separate times for the fry drop. Not a single burger was on the grill for anyone so I assumed the order was ready. Apparently not, because when the fries were finished the burgers hadnt even started cooking. 20im later I get my food, (after many people who ordered in person after I paid for my food got their food before me) take it home and it was incorrect. Called and asked for a refund. Went to the store for the refund then was told I need the food. So I went back and got the food was then told I need the physical credit card for the refund even though I tapped payment witb my phone. I have had many retailers/restaurants provide a refund via phone taps. But my biggest issue is that when I called to discuss refund they never said I need the card or the food. Poor service in that food order was incorrect and communication with customer abysmal. Absolutely ridiculous and wont be patronimg this establishment again
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 1456 E 53rd St. in Chicago accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours for dine-in service at this Five Guys location?
The restaurant is open from 11:00 AM to 11:00 PM every day of the week.
Is delivery available from Five Guys Hyde Park, and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM to 10:45 PM.
Can I customize my burger or milkshake at this Five Guys?
Absolutely, you can customize your burger in more than 250,000 ways and choose from over 1,000 milkshake combinations.
Does Five Guys offer gluten-free options?
Yes, sandwiches can be ordered without buns using wraps or bowls, but cross-contamination risks exist; check their allergen chart for details.
What payment methods are accepted at this Five Guys location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What is the address and contact number for this Five Guys in Chicago?
The location is at 1456 E 53rd St., Chicago, IL 60615. You can call them at +1 773-363-6090.
Is this Five Guys family-friendly and do they have amenities for children?
Yes, Five Guys welcomes children and provides high chairs and accessible restrooms.
What public transit options are near Five Guys at 1456 E 53rd St.?
Nearby, you can find the Chicago Innovation Exchange coworking space and the Polsky Center for Entrepreneurship and Innovation, both located on or near the University of Chicago campus in Hyde Park, making it convenient for visitors exploring the area or using public transit hubs nearby.
What dining options are close to Five Guys if I want to try different cuisines?
Nearby dining includes A10, an Italian restaurant; Virtue, known for southern cuisine; Rajun Cajun offering Indian and southern flavors; Strings Ramen Shop with Japanese fast food; and Nando’s, a Portuguese chicken restaurant. These options provide variety before or after visiting Five Guys.
Are there any entertainment or cultural spots near the Five Guys in Hyde Park?
Yes, the Harper Theater is nearby for movies and performances, and the 53rd Street Little Free Library is perfect for a quick book stop, making it easy to enjoy entertainment before or after your meal.
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