Five Guys

4.2
497 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 22 South Clinton Avenue in Chicago is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
22 South Clinton Avenue, Chicago, IL
60661, United States

Hours

Reviews

4.2
497 reviews
5 stars
276
4 stars
115
3 stars
59
2 stars
13
1 star
34

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting they are delicious and fresh, though some found the fries inconsistent in quality.

Service Issues

There were numerous complaints about rude or unprofessional staff, slow service, and incorrect orders, impacting the overall dining experience.

Pricing Concerns

Many reviews highlighted the high prices as a significant drawback, with several customers feeling the value did not match the cost.

Ambience

The atmosphere was described as casual and functional, but some customers noted cleanliness issues and cramped seating during busy times.

Customer Loyalty

Despite mixed experiences, many customers expressed a strong loyalty to the brand, particularly for its fries and customizable burger options.
  • D2
    DacMan 2018
    Nov 13, 2025
    2.0
    Currently eating Potbellys down the street because nobody was working the cash register for at least 10 minutes and there was a long line. Hopefully those people left too so that the employees understand that customers won't wait all day for high priced food. Get it together 5 Guys.
  • JC
    Julio Cavalleiro
    Oct 15, 2025
    5.0
    Excelente opção de smash em downtown Chicago. Típica hamburgueria americana, batata frita em ambulância.
  • MC
    Monica de la Garza de Capetillo
    Oct 14, 2025
    4.0
    Muy buen sabor igual que en todas las sucursales, pero no es un lugar muy agradable para pasar el rato, comes y te vas
  • EB
    E B
    Sep 20, 2025
    5.0
    Les serveurs sont adorables et la nourriture est délicieuse, surtout le cheeseburger! Attention cependant ce sont des grosses quantités (en particulier le milkshake) il faut avoir tres faim!!
  • JK
    Jesica kejbdjd
    Sep 19, 2025
    3.0
    This place is reliable if you need something quick. The food is always the same—decent, but it’s not going to surprise you. Good if you want something simple and fast.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.