Five Guys

4.0
878 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2368 N. Clark Street in Chicago is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2368 N. Clark Street, Chicago, IL
60614, United States

Hours

Reviews

4.0
878 reviews
5 stars
455
4 stars
201
3 stars
87
2 stars
47
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendliness of the staff, others reported rude behavior and unprofessionalism.

Food Quality

Many customers enjoyed the burgers and fries, but there were complaints about soggy fries, incorrect orders, and high prices.

Cleanliness

The cleanliness of the restaurant was frequently mentioned, with some reviews noting a clean environment while others reported dirty tables and restrooms.

Pricing

Numerous customers found the prices to be high for the quality and portion sizes, leading to dissatisfaction with the overall value.

Atmosphere

The atmosphere received mixed reviews; some enjoyed the vibe while others felt it was stressed or negative.
  • VV
    Vishal Vyas
    4 days ago
    1.0
    Workers so disrespectful
  • BG
    Brian Goli
    Nov 14, 2025
    1.0
    There is a black lady working this Friday 8:50pm and she said “what’s wrong with you” to me as I was trying to get ketchup and then she proceeded to throw my brown food bag in my face. She also told another customer to “back up” as he was looking at the food behind the glass. Incredibly disrespectful attitude to their customers. That black lady should be fired. Never coming back here again.
  • AH
    Anna Hernandez
    Nov 8, 2025
    1.0
    It's okay for the staff and managers to jump you here. Be careful
  • BW
    Brazhae Waddell
    Oct 28, 2025
    5.0
    I didnt even order best the customer service was bomb from the moment i walked in Tuesday 10/28 @ 5:30pm
  • BS
    Brian Santiago
    Oct 10, 2025
    4.0
    Let’s be real, $30 for burger,fries and milkshake is something I would pay if I was in the suburbs but while in Chicago there’s so much better option and value when it comes to burger. I had to come out and show some support and see if tasting the food would change my mindset and it didn’t. Awesome atmosphere inside with the workers though!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.