Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2368 N. Clark Street in Chicago is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
888 reviews
5 stars
460
4 stars
201
3 stars
88
2 stars
49
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many reviews highlighted poor customer service, with reports of rude and unprofessional behavior from staff.
Food Quality
While some customers enjoyed the food, others complained about the quality, including cold and tasteless items.
Pricing
Numerous customers found the prices to be high compared to the quality of food and service received.
Cleanliness
Several reviews mentioned issues with cleanliness, particularly in restrooms and dining areas.
Staff Attitude
There were mixed reviews about staff friendliness, with some praising the service while others reported negative interactions.
- RSRosalinda Meyer StettinDec 26, 20251.0Horrible people works there, the black tall lady talks in a very despute way, she talks to me as if she were my mom. I accidentally took the peanuts with my hands because I couldn’t find something to take them. The manager didn’t say nothing.
- MDMajo :DDec 26, 20252.0The customer service is terrible, the workers serve you with a terrible attitude and talk to you in a derogatory way. From the moment you enter the place, the workers yell at you and talk in a very rude way.
- DDDerek DominguezDec 20, 20253.0I loved the food and the fries were fantastic but the cheese, do not get me started on that. It tasted like the craft singles that you buy in the store. But everything else was amazing especially the fries they were so good.
- CVCroft VandervortDec 17, 20252.0The food is overpriced. The black lady employee that works Tuesday night about 10:00 p.m. and possibly all the employees from my observations seem to be a little bit nicer to you if you're a customer but if you're a food courier they seem to be a little bit more lax on hospitality and providing genuine wholesome service with a smile. Although I didn't see anybody provide any genuine wholesome service with a smile to anybody. The ambiance feels cold and disconnected in a little bit scary.
- UAUzair AliDec 14, 20251.0Very rude and worst type of people i have ever encountered Made me wait for no reasons, my order stayed infront of me for more than 20 minutes just for patty and all the new orders they continued to make, i asked twice and they know I’m waiting for 1 specific order and still infront of me they put the patty or other one not mine and told the other guy let him wait Literally it’s ridiculous staff Time 11:20 pm Date 13 December 2025
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 2368 N. Clark Street accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys on Clark Street?
Five Guys is open daily from 11:00 AM to midnight.
Does the Five Guys location on Clark Street offer delivery services?
Yes, delivery is available every day from 11:00 AM to 11:45 PM, and you can order online at https://order.fiveguys.com/location/clark/menu.
Can I customize my burger or milkshake at Five Guys on Clark Street?
Absolutely! You can choose from more than 250,000 burger combinations and over 1,000 milkshake variations.
Is the Five Guys on Clark Street wheelchair accessible?
Yes, this location features wheelchair accessible entrance, seating, and restroom facilities.
What payment options are accepted at Five Guys on Clark Street?
They accept American Express, Discover, MasterCard, Visa, cash, Apple Pay, and Android Pay.
Does Five Guys offer gluten-free options at the Clark Street location?
You can order sandwiches without buns via wraps or bowls, but there is a risk of cross-contamination; please check the allergen info for details.
Are kids welcome at Five Guys on Clark Street?
Yes, this Five Guys location welcomes children and offers high chairs for their convenience.
What nearby places can I visit before or after dining at Five Guys on Clark Street?
You might want to check out 'Sarks in the Park' for breakfast and brunch, shop at 'New Balance Chicago' for sporting goods and shoes, or visit 'Standard Market Grill' for American cuisine nearby.
How can I reach Five Guys if I'm using public transit or nearby points of interest?
Five Guys is conveniently located near other businesses such as 'Rezai Insurance Agency' and 'H&R Block', making it easy to find on Clark Street if you are visiting these places or using them as landmarks.