Dunkin'

Reviews

• HA

  Hateshi Ayanami

  Feb 13, 2026
  1.0
  I ordered an iced latte, and made sure to ask that it was with espresso. The woman at the register said she understood, I paid, and then I watched the other girl put original blend instead. original blend is a medium drip, coffee, and has less caffeine and in my opinion not the flavor I want. DO BETTER, it was a waste of my money
• MA

  Magdeline Adler

  Feb 11, 2026
  1.0
  The staff here are very rude for no reason. All I ordered was a sandwich and a donut for my lunch and they looked at each other for a good minute before someone took my order. Another time I went through the drive thru and no one answered. I pulled up to the window and these two girls were just laughing. I waved and they ignored me. I pulled away. Never going back to this one.
• JP

  Juan Pizana

  Feb 1, 2026
  1.0
  Dude working the drive thru on 2/1/26 @ around midnight. We asked him for help because we were freezing outside and all our phones were dead. He asked us what we ordered and the Hispanic dude started tossing shit around because he was mad that we asked him for a charger rq just because we were freezing outside and we needed help. I was willing to order something just to get help but the dude in the drive thru has issues. Slammed the windows and started tossing everything around. Weirdo lmao. But all good never coming back here regardless of what it is lol
• CW

  Cherice Wright

  Jan 28, 2026
  1.0
  They should’ve built a gas station here instead. I was just there and i had to just drive off without my order. I pulled up & my daughter and i was deciding what to order . The woman comes back to the mic and i order a drink for myself and a drink for my daughter…silence… i say hello a few times and then she comes back on says pull up, without letting me know the total & the order isn’t on the screen. I pulled around and the pregnant woman comes to the window with credit card reader and i asked why the price was so high and tell her i only ordered 2 drinks. She rolls her eyes and is BARELY able to communicate so i say i only ordered 2 drinks and would like to add a donut and she proceeds to get an attitude and says we are out lol. The customer service is terrible. Close up shop.
• VC

  vinith kumar Chintala

  Jan 23, 2026
  1.0
  Extremely Unprofessional Behavior at Drive-Thru I had a very disappointing experience at this Dunkin drive-thru today. I ordered a medium hot coffee with 2 caramel. When I reached the payment window, the screen showed 3 caramel. I calmly pointed out the mistake and repeated that I wanted only 2 caramel. The staff insisted it was correct, even though the billing screen clearly showed otherwise. When I said I no longer wanted the order and was ready to leave, the situation escalated unnecessarily. One male employee used curse words and spoke in a very disrespectful and aggressive manner. This behavior is completely unacceptable and unprofessional, especially for a customer-facing role. A simple correction turned into an argument that could have been avoided with basic courtesy and listening. I hope management takes this seriously and provides proper training on customer service and communication. No customer should be spoken to this way over a simple coffee order.

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