Dunkin'

Reviews

• JO

  Jeena O

  Nov 3, 2025
  1.0
  Don’t come to this one they’re rude ! They honestly need to fire everyone or close down! Go to the dunkin on 87th & king drive instead.
• SS

  sultan saleh

  Nov 2, 2025
  1.0
  Unfortunately, this was the worst experience I’ve ever had at Dunkin’. The staff member (the young guy working around 6 PM) was extremely rude and showed racist behavior. I expected much better service from a brand like Dunkin’, but this experience was very disappointing. I hope management takes this seriously and addresses how their employees treat customers, because this kind of attitude ruins the store’s reputation.
• VV

  Vj

  Oct 29, 2025
  1.0
  Like most of the businesses in the area, as patrons, we are treated with a lack of respect and a disregard for customer care.
• EB

  Eileen Bobo

  Oct 16, 2025
  2.0
  I had never been here before and I missed the screen to order. The manager was very nasty and waved me away, talking about the scream, the scream (in English, the screen). By this time there was a line I had to wait in. If I wasn't picking it up for someone else, I would've left. I'll never go there again. If you want rude service, this is the place for you.
• HR

  Howard Reed

  Oct 12, 2025
  1.0
  I will not give this location even one star!!! I am currently under the ADA (American With Disability). I went to the store this morning October 12, 2025 at approximately 7:30 A.M. The sign on the door states hours of lobby open at 6:00 A.M. but the doors were locked. I tapped on the window and the lady working the drive thru motioned for me to go to the drive through window. I can not drive because of my ADA. I looked at the drive thru line and there were 3 cars in the line. I walked further to McDonald's and bought me something to eat. On my way back I stopped through the drive thru window which is what the lady had stated for me to do when I was there the first time. A guy motioned for me to go around and come inside. Upon doing so I explained to the guy that the lady had told me to come through the drive thru. The lady tried ro interject and tell me that they were closed earlier when I came to the window( which was approximately 20-25 minutes prior). I decided to leave the establishment because I did not like her tone of voice towards me. Upon leaving I looked for the address of the establishment so that I could call in a complaint but I could not find it. I went back inside and asked the guy behind the counter twice what is the address to this Dunkin Donut and he stated "I don't know". I stated the same question to the lady twice and her response was the same "I don't know". The lady ran to the back while speaking a foreign language to someone in the back while the guy behind the counter was laughing. I did not find anything funny at all and I was VERY upset as being an ADA. Another employee came from the back after the lady called for him in a foreign language. He stated to me "may I help you brother?" I stated to him." I am not your brother" and left the store. I definitely will be seeking to file a formal complaint against the store and their employees!! Is this how you treat an ADA customer? I will never ever visit this store again and I DEFINITELY do not recommend that anyone visit this location. The people there are HORRIBLE!!!

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