Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
343 reviews
5 stars
154
4 stars
50
3 stars
44
2 stars
19
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rudeness from staff and lack of acknowledgment from employees.
Order Accuracy
Many customers reported issues with incorrect orders, including wrong items and preparation mistakes.
Cleanliness and Maintenance
Some reviews mentioned cleanliness issues, including reports of pests and unclean premises.
Operational Hours
Customers expressed frustration over inconsistent operational hours and the lobby being closed during peak times.
Product Quality
While some customers praised the quality of coffee and food, others reported issues with freshness and preparation.
- RURonald “Arizona Ron” UpshawNov 15, 20251.0I noticed a worker empty the garbage into the outside dumpster and come right back to the cash register, I said, “You need to wash your hands “ he told me “ it’s not your concern “
- JJJ K (J.DOT.KING)Oct 5, 20251.0Full house full of workers yet they have the lobby closed which forces older women to have to stand in the drive-through line on foot. I think that is extremely unacceptable.
- OVOrbel VeraAug 29, 20251.0Closed at 730. Update your hours
- AOArchetype OriginatorAug 7, 20251.0Waited there by the register for over 5 minutes. No acknowledgment. A big group walked in after me and they were provided service. Wouldn’t recommend!
- KWKim WilliamsJun 20, 20251.0The workers are very rude, I walked in the fix my sandwich because they gave me bacon instead of sausage. After waiting a few minutes with no help I ask the worker that was there just on her phone for help. She came to the register finally and I told her my issue. She then took my sandwich to the back and the person I assume was the manager came back with my sandwich and an attitude and refused to fix the order. After trying to explain to him my issue he did not care and kept cutting me off and lying. I ended up having to get a refund
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 7013 S Stony Island Ave, Chicago?
Dunkin' at 7013 S Stony Island Ave operates 24 hours every day of the week, from Monday to Sunday.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.
What can I expect from the holiday menu at Dunkin'?
During the holiday season, Dunkin' offers special drinks including the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
How can I order ahead at this Dunkin' location?
You can order ahead using the Dunkin' mobile app available on both iOS and Android, or via their online ordering link.
What types of food and beverages does Dunkin' at this location specialize in?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea to satisfy your breakfast or snack cravings.
Does this Dunkin' location have a drive-thru option?
Yes, this Dunkin' location features a drive-thru for convenient and quick service.
What nearby coffee shops are close to this Dunkin' location?
Nearby coffee shops include another Dunkin', Starbucks, and Dutch Bros, providing multiple options for coffee lovers in the area.
Are there any nearby public transit stations to help me reach Dunkin' at this location?
Yes, the Metra - Stoney Island train station is nearby, making it easy to access Dunkin' via public transportation.
What dining options are near Dunkin' at 7013 S Stony Island Ave?
Nearby restaurants include Seafood Shack and Steak Market on Stony, J and J Fish, Church’s Texas Chicken, and Red's The New Generation, offering various dining experiences before or after your Dunkin' visit.
Does Dunkin' welcome families and children at this location?
Yes, this Dunkin' location welcomes families and children, providing a family-friendly environment.