Dunkin'

3.5
345 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7013 S Stony Island Ave, Chicago, IL
60649, United States

Hours

Reviews

3.5
345 reviews
5 stars
155
4 stars
50
3 stars
45
2 stars
19
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to customers.

Order Accuracy

Many customers reported issues with incorrect orders and a lack of attention to detail when fulfilling requests.

Cleanliness and Maintenance

Several customers noted cleanliness issues, including unsanitary conditions and a need for better upkeep of the premises.

Operational Hours

Customers expressed frustration over inconsistent operating hours, with reports of the store being closed or not opening on time.

Product Quality

While some customers praised the quality of coffee and food, others reported receiving stale or improperly prepared items.
  • BG
    Brooklyn Gal
    Nov 25, 2025
    3.0
    I come here almost daily. The caramel must be watered down I purchased a donut for 1.59 and they are now half the size they used to be but the price has increased
  • RU
    Ronald “Arizona Ron” Upshaw
    Nov 15, 2025
    1.0
    I noticed a worker empty the garbage into the outside dumpster and come right back to the cash register, I said, “You need to wash your hands “ he told me “ it’s not your concern “
  • JJ
    J K (J.DOT.KING)
    Oct 5, 2025
    1.0
    Full house full of workers yet they have the lobby closed which forces older women to have to stand in the drive-through line on foot. I think that is extremely unacceptable.
  • OV
    Orbel Vera
    Aug 29, 2025
    1.0
    Closed at 730. Update your hours
  • AO
    Archetype Originator
    Aug 7, 2025
    1.0
    Waited there by the register for over 5 minutes. No acknowledgment. A big group walked in after me and they were provided service. Wouldn’t recommend!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 7013 S Stony Island Ave, Chicago?

Dunkin' at 7013 S Stony Island Ave operates 24 hours every day of the week, from Monday to Sunday.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.