Brand Certified
Dunkin'
3.5(348 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
7013 S Stony Island Ave, Chicago, IL
60649, United States
Certified by Dunkin' • Feb 22, 2026
(773) 633-0849
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.5
348 reviews
5 stars
157
4 stars
50
3 stars
45
2 stars
19
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Cleanliness
Some customers noted cleanliness issues, including reports of unsanitary conditions and a lack of proper hygiene practices among staff.
Product Quality
While some customers enjoyed the coffee and food, others reported inconsistencies in product quality, such as cold food and incorrect orders.
Operational Issues
Frequent complaints about the store being closed during advertised hours and issues with the ordering system were noted.
Staffing Problems
Many reviews mentioned that the location is often short-staffed, leading to slower service and increased customer frustration.
- DSDanielle Sr.Feb 20, 20265.0Sometimes it’s crowded and sometimes it isn’t.
- NMNiki MooreFeb 10, 20261.0Just purchased a dozen heart donuts and my heart is so broken. They are hard as a rock. I had tried them last week from a different location and fell in love. I have called the store several times and the number doesn't even ring!
- KAKARINA APONTEFeb 4, 20265.0Los mejores batidos
- BGBrooklyn GalNov 25, 20253.0I come here almost daily. The caramel must be watered down I purchased a donut for 1.59 and they are now half the size they used to be but the price has increased
- RURonald “Arizona Ron” UpshawNov 15, 20251.0I noticed a worker empty the garbage into the outside dumpster and come right back to the cash register, I said, “You need to wash your hands “ he told me “ it’s not your concern “
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 7013 S Stony Island Ave, Chicago?
Dunkin' at 7013 S Stony Island Ave operates 24 hours every day of the week, from Monday to Sunday.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.
What can I expect from the holiday menu at Dunkin'?
During the holiday season, Dunkin' offers special drinks including the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
How can I order ahead at this Dunkin' location?
You can order ahead using the Dunkin' mobile app available on both iOS and Android, or via their online ordering link.
What types of food and beverages does Dunkin' at this location specialize in?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea to satisfy your breakfast or snack cravings.
Does this Dunkin' location have a drive-thru option?
Yes, this Dunkin' location features a drive-thru for convenient and quick service.
What nearby coffee shops are close to this Dunkin' location?
Nearby coffee shops include another Dunkin', Starbucks, and Dutch Bros, providing multiple options for coffee lovers in the area.
Are there any nearby public transit stations to help me reach Dunkin' at this location?
Yes, the Metra - Stoney Island train station is nearby, making it easy to access Dunkin' via public transportation.
What dining options are near Dunkin' at 7013 S Stony Island Ave?
Nearby restaurants include Seafood Shack and Steak Market on Stony, J and J Fish, Church’s Texas Chicken, and Red's The New Generation, offering various dining experiences before or after your Dunkin' visit.
Does Dunkin' welcome families and children at this location?
Yes, this Dunkin' location welcomes families and children, providing a family-friendly environment.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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