Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
This is the worst Dunkin’ location I’ve ever been to.
The following scenario has happened at least half the times I’ve come here. I order one donut and a coffee ahead on the app, I place my order at least TEN MINUTES before I get there. Sometimes more than that. Most of the time when I get there, I can see my coffee is ready and sitting there for 10 minutes while I’m waiting for someone to get the ONE DONUT to complete my order. Why don’t they fulfill the whole order? It’s literally one donut. Seems inefficient to have customers waiting that long for one donut.
What really bothers me is that customers who were coming into the store and ordering at the register were getting their donuts handed to them right away. I’m watching people go up to the register, order and receive entire dozens of donuts. While I’m waiting for ONE DONUT that I ordered 15 minutes ago.
The last straw for me was when I got to work and opened my bag, and realized they gave me the wrong donut. I would not recommend this location to anyone.
MR
My google review
Nov 27, 2025
5.0
Staff works quick and they’re always helpful
RX
Rachies x3
May 18, 2023
1.0
I was the only person ordering and they still somehow messed it up
GT
George T
Sep 26, 2022
1.0
Second time an item is missing from my order and I was not informed about it.
I understand things might be out stock, but at least have the courtesy to tell me. I don't care about the $2.99 that I left for that item, but I can get something else to eat!
I'm not going back to this location!
If you can't sell donuts change the business... It's a shame!
What are the operating hours of Dunkin' at 200 W Randolph St, Chicago?
Dunkin' is open Monday through Friday from 5:00 AM to 4:00 PM and closed on Saturdays and Sundays.
Does Dunkin' at this location offer delivery and takeout services?
Yes, this Dunkin' location offers delivery and curbside pickup services.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
What are some of the specialties available at Dunkin' on W Randolph St?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any special drinks featured in the holiday menu at Dunkin'?
Yes, the holiday menu features new drinks like Cookie Butter Cloud Latte and Berry Sangria Refresher as well as the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes.
Can I order ahead using the Dunkin' mobile app for this location?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience.
What nearby restaurants could I visit before or after stopping at Dunkin' on W Randolph St?
Nearby restaurants include The L Station (African and American cuisine), Off The Tracks Grill (hot dogs), AsiaGo Express (Chinese), The New Larosh Restaurant, and Asada Mexican Grill (Mexican and fast food).
Is there public transit near Dunkin' at 200 W Randolph St to help customers get there?
Yes, The L Station is a nearby transit point that can assist customers in reaching Dunkin' conveniently.
Are there any nearby places for professional services close to this Dunkin' location?
Yes, nearby professional services include Brownstone Law Firm, Axios Architects and Consultants, Electronic Logic Concepts, and Shred Nations.
Does Dunkin' at this location offer free Wi-Fi and accept credit/debit cards?
Yes, Dunkin' offers free Wi-Fi and accepts both credit and debit card payments.