Dunkin'

3.3
69 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3501 Roosevelt Road, Chicago, IL
60624, United States

Hours

Reviews

3.3
69 reviews
5 stars
33
4 stars
6
3 stars
3
2 stars
1
1 star
26
  • AH
    Amanda Hassan
    1 day ago
    1.0
    The man screamed at me during a drive thru experience. Never going to this location again.
  • JD
    jeff dunmyer
    6 days ago
    3.0
    Coffee was stale, and muffin was rock hard
  • SC
    Sierrah Cueto
    Dec 18, 2025
    5.0
    Great 1st time experience lady with the face tattoo was really nice 😁
  • AA
    Albert Sallahdine Adell
    Dec 17, 2025
    1.0
    I slipped on ice outside the entrance this morning and dropped my entire order. While the staff did replace the order, the response from management was extremely disappointing. I was told it was not their fault and that I should have been more careful, despite the ice clearly being present outside their door. There was no concern shown for my well-being, and the manager’s attitude was rude, dismissive, and entitled. At no point did anyone attempt to address the unsafe condition by salting the ice, even after the incident. It’s frustrating that customers—especially Black, loyal, frequent ones—are treated this way. Safety should be a priority, and basic empathy should not be optional. Please be cautious when entering or exiting this Dunkin’ Donuts during icy conditions. I will not be returning.
  • MN
    Monica Nunez
    Nov 30, 2025
    1.0
    Poor Experience 3rd and last time coming same results. Very poor management. My visit here was extremely disappointing. Two employees attempted to take my order at the same time, causing confusion from the start. I was unnecessarily charged for an extra cup just to have oat milk on the side. My iced coffee was served without ice, and they asked for the cup back to remake it, which felt very unsanitary. I never received my orange juice, and the muffin I was given was hard and looked mishandled. Overall, the service, quality, and cleanliness were unacceptable. I would not recommend this location.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chicago, IL?

Dunkin' in Chicago is open 24 hours a day, 7 days a week.

Does Dunkin' offer delivery or pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.