Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
691 reviews
5 stars
289
4 stars
163
3 stars
93
2 stars
42
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Customers reported inconsistent food quality, with complaints about stale donuts, cold food, and incorrect orders.
Cleanliness
Some customers noted a clean atmosphere, while others mentioned unsanitary conditions and poor food handling.
Accessibility Issues
Several reviews mentioned locked doors during open hours, making it inconvenient for customers to enter the store.
Positive Experiences
Despite the negative feedback, some customers praised the coffee and friendly staff, indicating that there are positive experiences at this location.
- ____Oct 26, 20254.0Fresh coffee good cream, clean atmosphere
- LRLaWanda RoysterOct 12, 20251.0Poor. Asked for croissant toasted twice it wasn't even toasted at all
- RPRenee PrideOct 3, 20251.0Horrible customer service everybody has an attitude ordered a bagel they gave it to me cold when asked to toast it all they did was make it warm, not toasted at all just a nightmare to deal with.
- BKBlack KnightAug 26, 20251.0This used to be one of my favorite locations. Lately they have fallen off from being rude, to not having certain things and being rushed to order. Oh & let’s not forget, the lobby/doors are sometimes locked during “open” hours. I love the new look but the new workers not so much!
- VTVedat TutkunAug 13, 20251.0I just bought coffee. The employee there behaved worse.
Frequently Asked Questions About Dunkin'
What are the operating hours of this Dunkin' location in Chicago, IL?
This Dunkin' location is open 24 hours a day, 7 days a week, from 00:00 to 23:59 daily.
What types of meals are served at this Dunkin' location?
They serve breakfast, lunch, and brunch.
Does this Dunkin' offer delivery and pickup services?
Yes, this Dunkin' offers delivery and curbside pickup services.
What are some specialty items I can order at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any new or seasonal drinks available at this Dunkin' location?
Yes, during the holiday season they offer new items such as the Cookie Butter Cloud Latte, Berry Sangria Refresher, and returning favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes.
How can I order ahead at Dunkin'?
You can order ahead using the Dunkin' mobile app available on Apple's App Store and Google Play or online via their order URL.
Does this Dunkin' have a drive-thru?
Yes, this Dunkin' location has a drive-thru for convenient service.
What nearby places can I visit before or after grabbing coffee at Dunkin'?
Nearby, you can visit Baskin-Robbins for ice cream, S2 City Grill & Daquiri Bar for American fare, or check out BJ's Market & Bakery for southern food specialties.
Are there any nearby essential services around Dunkin' on S Stony Island Ave?
Yes, you can find Max Tax Refunds for financial services, Stony Island Dental Works for dental care, and CVS Pharmacy for medical supplies nearby.
Can customers use public transit or nearby landmarks to find this Dunkin'?
While specific transit stations are not listed, this Dunkin' is located at 8753 S Stony Island Ave in Chicago, near landmarks like LibertyX Bitcoin ATM and Redbox kiosks, which can help orient visitors.