Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
697 reviews
5 stars
292
4 stars
164
3 stars
93
2 stars
42
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often being rude, dismissive, or unhelpful.
Food Quality
Customers reported inconsistent food quality, with issues such as cold items, burnt croissants, and stale donuts.
Cleanliness
Some customers noted a clean atmosphere, while others mentioned unsanitary conditions and poor food handling practices.
Operational Issues
Frequent complaints about locked doors during open hours and inconsistent service availability.
Positive Staff Interactions
A few reviews praised specific employees for their friendliness and helpfulness, indicating that not all staff interactions were negative.
- ALAmaka Lorraine1 day ago1.0I ordered today around 3:50 PM a mobile order. There are no signs that say you have to stop at the intercom and then come to the drive-through window. We always pull up and are greeted by the polite employees. that for me wasn’t the issue. the issue is my mother smiled and was very polite to the woman at the window .who walked up with an attitude, ignored my mother as she gave the number they give orders on the app. My mother had to say the number three times before she even responded. She didn’t say anything polite like, “ let me get your order for you”. she got an attitude and said “can you say something at the intercom, before you come to this window “!with an attitude. She then just walked away, saying nothing .got our order Didn’t even look at my mother. She then just handed it to her and walked away. No, have a good day. Enjoy your order a full attitude. This location is gonna keep it up and they’re not gonna have customers. Because we can have better customer service at The numerous locations in this area. there are too many Dunkin’ Donuts in this area, to go to a place where it’s rude,Not gonna give good service and feel like we are being done a favor by employees who should be doing their job and giving good service!!
- TPTemicka PippionDec 26, 20251.0On 12/26/25 I went and purchased the 6 dollar breakfast and didn't get my hash browns and tried calling the number on the site it's disconnected what type of mess and business is that and couldn't gi back because im heading to work this us terrible
- CSCaberia ShowersDec 21, 20254.0Sometimes they burn the croissants a little making them hard.
- JJJazzy JamesDec 8, 20255.0Juan is the nicest worker I’ve came across in the food industry. He makes my visit so pleasant. Give him a raise if you ask me lol 5 star employee!
- ____Oct 26, 20254.0Fresh coffee good cream, clean atmosphere
Frequently Asked Questions About Dunkin'
What are the operating hours of this Dunkin' location in Chicago, IL?
This Dunkin' location is open 24 hours a day, 7 days a week, from 00:00 to 23:59 daily.
What types of meals are served at this Dunkin' location?
They serve breakfast, lunch, and brunch.
Does this Dunkin' offer delivery and pickup services?
Yes, this Dunkin' offers delivery and curbside pickup services.
What are some specialty items I can order at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any new or seasonal drinks available at this Dunkin' location?
Yes, during the holiday season they offer new items such as the Cookie Butter Cloud Latte, Berry Sangria Refresher, and returning favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes.
How can I order ahead at Dunkin'?
You can order ahead using the Dunkin' mobile app available on Apple's App Store and Google Play or online via their order URL.
Does this Dunkin' have a drive-thru?
Yes, this Dunkin' location has a drive-thru for convenient service.
What nearby places can I visit before or after grabbing coffee at Dunkin'?
Nearby, you can visit Baskin-Robbins for ice cream, S2 City Grill & Daquiri Bar for American fare, or check out BJ's Market & Bakery for southern food specialties.
Are there any nearby essential services around Dunkin' on S Stony Island Ave?
Yes, you can find Max Tax Refunds for financial services, Stony Island Dental Works for dental care, and CVS Pharmacy for medical supplies nearby.
Can customers use public transit or nearby landmarks to find this Dunkin'?
While specific transit stations are not listed, this Dunkin' is located at 8753 S Stony Island Ave in Chicago, near landmarks like LibertyX Bitcoin ATM and Redbox kiosks, which can help orient visitors.