Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
227 reviews
5 stars
114
4 stars
43
3 stars
18
2 stars
7
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and incorrect orders.
Atmosphere
The establishment is noted for its pleasant atmosphere and cleanliness, especially during off-peak hours.
Staff Attitude
Several reviews highlighted issues with staff attitudes, including gossiping and lack of attentiveness to customers.
Order Accuracy
Numerous customers experienced issues with order accuracy, receiving incorrect items or not receiving what they requested.
Food Quality
While some customers enjoyed the coffee and pastries, others reported stale or poorly made items.
- DEDayana EstradaOct 15, 20255.0I’ve been to this establishment for years now and my best advice is to wait it out if it’s full! This area is very popular and to be honest, yes the area is small. But the best part about this place is that when it’s empty the atmosphere is so wonderful. They always decorate for the holidays and there has never been a wrong order here. Though they are always trying to finish tasks quick, I appreciate their sense of timing. I feel respected and happy coming out of this establishment and that’s saying a lot considering it’s one of those areas that make you wonder…will it be this way every time? And they deliver !!!
- IRIsabel RuvalcabaJul 30, 20251.0they need to hire bilingual people not employees who only speak spanish. i understand it's a heavily hispanic area, but you will have customers who only speak english. also the staff is always new and often i've got my orders wrong
- MDMaria Martinez DiaryJun 13, 20251.0The girl at the cashier doesn’t accept my English and she doesn’t understand Spanish neither. I asked for the restroom for my kids at 8pm and she said no because we are closing. It has happened twice in this same store. I’ll never come back here
- EEEdgar EstradaMay 31, 20251.0Worst customer service ever they took forever, I waited 25 minutes to get my food, so if you wanna take your coffee for work don’t come here
- WWwallynicaMay 28, 20251.0Entre para un café y comer. El que estaba detrás del mostrador ni volvió a ver. Se hizo el ocupado. Como que no es su trabajo atender a los clientes. Camino detrás del mostrador de un extremo al otro y nunca volvió a verme. Así que me dolió y me fui a comer al Burguér King. Son gente que buscan un cheque nomas. No buscan un trabajo.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 4644 W Diversey, Chicago, IL?
Dunkin' is open Monday to Saturday from 5:00 AM to 9:00 PM, and on Sunday from 6:00 AM to 9:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
Can I order Dunkin' products using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals.
What are some of the specialties offered at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does this Dunkin' location have a drive-thru?
No, this Dunkin' location does not have a drive-thru.
What are some popular nearby places to Dunkin' that I can visit?
Nearby you can visit Baskin-Robbins for ice cream and smoothies, The Hall Plaza Mall for shopping and fast food, and Subway for sandwiches.
Are there any mobile phone stores near Dunkin' where I can check out phone plans?
Yes, Boost Mobile, Total Wireless, and Cricket Wireless Authorized Retailer are mobile phone stores near Dunkin'.
Is there a dental clinic near this Dunkin' location for dental care?
Yes, Precision Dental Care, Sonrisa Family Dental, and ABC Dental are located near Dunkin' for dental services.
What special holiday drinks are available at Dunkin'?
During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.