Dunkin'

3.8
227 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4644 W Diversey, Chicago, IL
60639, United States

Hours

Reviews

3.8
227 reviews
5 stars
115
4 stars
43
3 stars
18
2 stars
7
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and incorrect orders.

Atmosphere

The establishment is noted for its pleasant atmosphere and cleanliness, especially during off-peak hours.

Staff Attitude

Several reviews highlighted issues with staff attitudes, including gossiping and lack of attentiveness to customers.

Order Accuracy

Numerous customers experienced issues with order accuracy, receiving incorrect items or not receiving what they requested.

Food Quality

While some customers enjoyed the coffee and pastries, others reported stale or poorly made items.
  • DE
    Dayana Estrada
    Oct 15, 2025
    5.0
    I’ve been to this establishment for years now and my best advice is to wait it out if it’s full! This area is very popular and to be honest, yes the area is small. But the best part about this place is that when it’s empty the atmosphere is so wonderful. They always decorate for the holidays and there has never been a wrong order here. Though they are always trying to finish tasks quick, I appreciate their sense of timing. I feel respected and happy coming out of this establishment and that’s saying a lot considering it’s one of those areas that make you wonder…will it be this way every time? And they deliver !!!
  • IR
    Isabel Ruvalcaba
    Jul 30, 2025
    1.0
    they need to hire bilingual people not employees who only speak spanish. i understand it's a heavily hispanic area, but you will have customers who only speak english. also the staff is always new and often i've got my orders wrong

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 4644 W Diversey, Chicago, IL?

Dunkin' is open Monday to Saturday from 5:00 AM to 9:00 PM, and on Sunday from 6:00 AM to 9:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.