Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on customer service is mixed; while some employees are praised for their friendliness, others are reported to be rude and unprofessional.
Service Speed
Many customers expressed frustration with slow service and long wait times, particularly during busy hours.
Product Quality
There are complaints about inconsistent product quality, including poorly made drinks and food items, as well as issues with cleanliness.
Employee Behavior
Several reviews highlighted issues with employee attitudes, including rudeness and unprofessional behavior, impacting the overall customer experience.
Location Convenience
The location is appreciated for its 24-hour service and decent parking, but lacks a drive-thru, which some customers find inconvenient.
MB
Marie Baltazar
Nov 12, 2025
5.0
Very very nice happy environment
KS
Kris S
Oct 29, 2025
5.0
Very nice employees
CJ
Cristina Jimenez
Oct 25, 2025
5.0
If I could give this place another star, I would! I stopped by with my daughter on October 25th around 4 PM, and the lady working was the sweetest! She gave my baby a donut and treated every customer with so much kindness and energy. You can really tell she loves what she does. I love this Dunkin’!
AG
andy gomez
Sep 29, 2025
3.0
Location is decent but I will say Joy is very rude and Idk why she is still able to work here considering her racist remarks to customers. Everyone else is pretty friendly
CG
Carolina Garcia
Sep 19, 2025
1.0
I don’t appreciate how every time I order from this dunkin the ladies who work there are either distracted or just plain slow. Today I ordered a curbside pickup order just to go in and find the three very capable ladies not carrying out a curbside order. On top of that when we finally went inside to get our OWN order they said placed a hot sandwich on top of a donut and it melted the frosting of the donut. Not a good experience, even after giving this place multiple tries. A continuous disappointment!!!
What are the operating hours for Dunkin' at 5448 S Pulaski Rd, Chicago, IL?
Dunkin' at 5448 S Pulaski Rd in Chicago, IL is open 24 hours a day, 7 days a week.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.
Where can I download the Dunkin' mobile app to order ahead?
You can download the Dunkin' mobile app from the Apple App Store or Google Play Store to order ahead and enjoy a fast grab and go experience.
What special holiday drinks are available at this Dunkin' location?
During the holiday season, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher at this Dunkin'.
What types of food and beverages can I expect at this Dunkin'?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and more, with options for breakfast, lunch, brunch, and dinner.
Is there a drive-thru available at this Dunkin' location?
This Dunkin' location does not have a drive-thru, but it supports curbside pickup and delivery services.
Can I pay with credit or debit cards at this Dunkin'?
Yes, this Dunkin' location accepts both credit and debit card payments for your convenience.
Are there any coffee shops or donut shops near this Dunkin' location?
Yes, another Dunkin Donuts and a Circle K coffee shop are nearby, making the area convenient for coffee and donut lovers.
Where can I find nearby dining options before or after visiting Dunkin'?
Le Paris Bakery, New China Tea, and Burger King are nearby restaurants you can visit before or after your Dunkin' stop for a variety of dining options.
What nearby services are available around Dunkin' at 5448 S Pulaski Rd?
Nearby services include Mister Barber Shop for haircuts, Pulaski Animal Hospital for pet care, and UPS Access Point Locker for shipping needs.