Brand Certified
Dunkin'
4.0(654 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
5448 S Pulaski Rd, Chicago, IL
60632, United States
Certified by Dunkin' • Feb 22, 2026
(773) 585-5115
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
4.0
654 reviews
5 stars
359
4 stars
131
3 stars
59
2 stars
21
1 star
84
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed, with some praising friendly staff while others report rudeness and slow service.
Food Consistency
While many customers enjoy the coffee and donuts, there are complaints about food quality and incorrect orders.
Cleanliness Issues
Several reviews mention unsanitary conditions and a lack of cleanliness in the store.
Staff Attitude
There are notable concerns regarding staff attitudes, with some employees being described as rude or unprofessional.
- GRGaby Ravelo1 day ago5.0I LOVE this Dunkin. The consistency is always there. I love the 2 ladies that always make my coffee 🥹. They’re super sweet and friendly. They make the coffee with love 🫶🏻
- SCSonia CamachoFeb 20, 20261.0Very rude staff asking to many questions about free items for using the Dunkin app , it’s that money coming out of their checks or something?
- ARanthony richardDec 31, 20255.0Good service and food
- SVSandra VillagomezDec 10, 20255.0The ladies who work here are great. They are super focused and they’re respectful. I enjoy coming here and always appreciate the service I receive. Great location but the parking lot was created by the devil.
- MDMaggie DunajDec 2, 20255.0I've been coming here for over 20 years now. *They do not have a drive thru. I always have a good experience. Cashiers are super sweet in the morning. My food comes out hot and fresh and my coffee on point.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website