Dunkin'

3.6
658 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6435 S Cicero Ave, Chicago, IL
60638, United States

Hours

Reviews

3.6
658 reviews
5 stars
308
4 stars
113
3 stars
65
2 stars
35
1 star
137

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, especially during peak hours, with some waiting over 20 minutes for their orders.

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.

Order Accuracy

Many customers experienced issues with incorrect orders, including wrong items and poorly prepared drinks.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and unclean coffee cups.

Product Quality

Inconsistent drink quality was noted, with some customers receiving drinks that were either watered down or not prepared as requested.
  • SY
    Sara Yuki
    1 day ago
    1.0
    Says 24hrs but no one was answering the drive thru myself and other cars had to leave 12/04 2300 ct
  • RM
    Rob Martinez
    Nov 1, 2025
    1.0
    Drive thru takes forever. Drink quality is inconsistent. It’ll be good one day and then the next day just complete garbage.
  • LL
    Lala Latz
    Oct 30, 2025
    1.0
    It took me a second longer to get my app to work. The cashier at the window was extremely rude. I've been coming here forever. She had black hair and glasses, about 22 yrs old. She was the most unprofessional as they come. I said to her 2x have a great day and thank you! Her response ok. I asked her if she could help me with the app, she said I have no idea how it Works. Gave me the total and I figured it out on my own. There was no line and no one waiting behind me. Just really rushing me. I hope they have videos. Just Rude.
  • BB
    Bebe Belman
    Oct 14, 2025
    3.0
    This location is busy in the am. It can take up to 6 to 10 mn to get a coffee. Only day I have gone that its reasonable is on a Sunday afternoon. Lots of cars and small parking.
  • RG
    rudy Garcia
    Sep 29, 2025
    3.0
    Don't like to drink coffee from a dirty coffee cup 😕 😒 😐

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 6435 S Cicero Ave, Chicago, IL?

Dunkin' at 6435 S Cicero Ave, Chicago, IL is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.