Brand Certified
Dunkin'
3.6(665 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
6435 S Cicero Ave, Chicago, IL
60638, United States
Certified by Dunkin' • Feb 22, 2026
(773) 735-6715
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.6
665 reviews
5 stars
309
4 stars
115
3 stars
65
2 stars
36
1 star
140
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude staff and poor customer service, with many customers experiencing unprofessional behavior and long wait times.
Order Accuracy
Customers frequently reported issues with incorrect orders, including missing items and wrong food or drink preparations.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and cups, which negatively impacted the dining experience.
Speed of Service
Many customers expressed frustration with slow service, particularly during peak hours, leading to long wait times in both the drive-thru and inside the store.
- FTFaith TaylorFeb 1, 20265.0I came to this location on my way to the city and the worker at the window was super friendly! The store was unfortunately out of what I ordered but she substituted the items for me and was helpful when I was unsure of what drink to get! Amazing service!
- CBClorox BleachJan 31, 20264.0Good and friendly staff
- CACihat AnsinJan 26, 20261.0Rude staff
- ELErika LazaroJan 9, 20265.0I had an issue with an order , management handle it professional. Great customer service. Place was clean.
- ECEddie CoronaDec 19, 20251.0This cheap location doesn’t honor refills. They sell the cups but don’t follow through with refills
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website