Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
661 reviews
5 stars
308
4 stars
113
3 stars
65
2 stars
36
1 star
139
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and cups.
Product Quality
Inconsistent drink quality was noted, with some customers receiving drinks that were either too sweet or not prepared correctly.
- ELErika Lazaro3 days ago5.0I had an issue with an order , management handle it professional. Great customer service. Place was clean.
- ECEddie CoronaDec 19, 20251.0This cheap location doesn’t honor refills. They sell the cups but don’t follow through with refills
- PPprecious2195Dec 12, 20252.0Have gone there 3 times this week. They forgot the bacon all 3 times on my bacon avocado toast. Today they forgot it and also didn't toast the bread. I order ahead on the app so they have time to make it correctly, but so far I'm eating soggy untoasted bread. Their regular black coffee is good. Drive thru was slow.
- SYSara YukiDec 5, 20251.0Says 24hrs but no one was answering the drive thru myself and other cars had to leave 12/04 2300 ct
- LLLala LatzOct 30, 20251.0It took me a second longer to get my app to work. The cashier at the window was extremely rude. I've been coming here forever. She had black hair and glasses, about 22 yrs old. She was the most unprofessional as they come. I said to her 2x have a great day and thank you! Her response ok. I asked her if she could help me with the app, she said I have no idea how it Works. Gave me the total and I figured it out on my own. There was no line and no one waiting behind me. Just really rushing me. I hope they have videos. Just Rude.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 6435 S Cicero Ave, Chicago, IL?
Dunkin' at 6435 S Cicero Ave, Chicago, IL is open 24 hours a day, 7 days a week.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special holiday drinks does Dunkin' currently offer?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a Berry Sangria Refresher.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch meals.
What are some of the specialties available at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order ahead using a mobile app for faster service?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
Is there a drive-thru option available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru for convenient service.
Are there other coffee shops close to this Dunkin' in Chicago?
Nearby coffee options include another Dunkin' and Starbucks, which you might visit before or after stopping by here.
What family-friendly spots are nearby for visitors with children?
McDonald's PlayPlace is nearby, providing a fun playground area ideal for families visiting Dunkin'.
What hotels and accommodations are near Dunkin' for travelers?
Several hotels near Dunkin' include Holiday Inn Express & Suites Chicago-Midway Airport, Chicago Marriott Midway, Hampton Inn Chicago-Midway Airport, Hilton Garden Inn Chicago/Midway Airport, Hyatt Place Chicago/Midway Airport, and Hampton by Hilton.