Dunkin'

3.6
657 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6435 S Cicero Ave, Chicago, IL
60638, United States

Hours

Reviews

3.6
657 reviews
5 stars
308
4 stars
113
3 stars
65
2 stars
35
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, leading to a negative experience.

Speed of Service

Many reviews highlighted extremely slow service, particularly during busy hours, with long wait times reported.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating issues with order fulfillment.

Cleanliness

Several customers mentioned unsanitary conditions, including dirty tables and cups, affecting their overall experience.

Food Quality

Mixed feedback on food quality, with some items reported as stale or poorly prepared.
  • RM
    Rob Martinez
    Nov 1, 2025
    1.0
    Drive thru takes forever. Drink quality is inconsistent. It’ll be good one day and then the next day just complete garbage.
  • LL
    Lala Latz
    Oct 30, 2025
    1.0
    It took me a second longer to get my app to work. The cashier at the window was extremely rude. I've been coming here forever. She had black hair and glasses, about 22 yrs old. She was the most unprofessional as they come. I said to her 2x have a great day and thank you! Her response ok. I asked her if she could help me with the app, she said I have no idea how it Works. Gave me the total and I figured it out on my own. There was no line and no one waiting behind me. Just really rushing me. I hope they have videos. Just Rude.
  • BB
    Bebe Belman
    Oct 14, 2025
    3.0
    This location is busy in the am. It can take up to 6 to 10 mn to get a coffee. Only day I have gone that its reasonable is on a Sunday afternoon. Lots of cars and small parking.
  • RG
    rudy Garcia
    Sep 29, 2025
    3.0
    Don't like to drink coffee from a dirty coffee cup 😕 😒 😐
  • JS
    Jack Sincere
    Sep 3, 2025
    5.0
    Ordered the sour dough bacon and egg sandwich extra toasted. This is always a problem for them. Then ordered the snack-n-bacon which I added to my sandwich. Give it a try- it’s delicious. And of course I got a large hot with cream and sugar. Best meal around for traveling or running around town.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 6435 S Cicero Ave, Chicago, IL?

Dunkin' at 6435 S Cicero Ave, Chicago, IL is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.