Dunkin'

3.5
434 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin'
6336 W North Ave, Chicago, IL
60639, United States

Hours

Reviews

3.5
434 reviews
5 stars
186
4 stars
67
3 stars
59
2 stars
30
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff attitude; some employees are praised for kindness while others are reported as rude and unhelpful.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness

Concerns raised about cleanliness, particularly in restrooms and overall store condition.

Wait Times

Long wait times reported, especially in drive-thru, causing frustration among customers.

Product Quality

Inconsistent quality of coffee and donuts; some customers enjoyed their drinks while others found them unsatisfactory.
  • AA
    aisforxamyyy1
    Nov 15, 2025
    3.0
    Short changed me 2 xoxo with wrong strawberry 🍓 2 Ok so? 1st- 2 wrong donuts
  • MW
    Michelle Williams
    Oct 19, 2025
    5.0
    I was just in here and I have to say the young lady with the colored eyes and black glasses ( I wish I new her name) took great care of me she was so kind and patient it honestly made my day. Dunkin I hope you take care of her!! Thank you
  • SG
    Sleezy Goblin
    Sep 30, 2025
    1.0
    No problem with the place very clean. One of the lady workers with glasses had the worst attitude towards us. Me and my two friends were talking at a normal level. Mind you, there’s one child on the OTHER SIDE of the Dunkin and this lady decides to say we’re cursing too much and that there’s children in the store. 1/10 experience
  • BA
    Brandon Acosta
    Sep 10, 2025
    1.0
    Worker has some issue , talking with attitude.
  • QD
    Quentin Delgado
    Aug 25, 2025
    2.0
    I ordered a large Midnight Roast and waited about 15 minutes for it. After leaving, I let it cool a bit since it was really hot, only to find out it wasn’t Midnight Roast at all—it was just regular coffee. It tasted like hot water with a little cream and sugar. Definitely not what I ordered, and I’m very disappointed.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 6336 W North Ave, Chicago, IL?

Dunkin' at 6336 W North Ave in Chicago is open 24 hours a day, 7 days a week.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.