Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and negative attitudes from employees.
Order Accuracy
A significant number of reviews mentioned incorrect orders, with customers frequently receiving the wrong items or poorly prepared food.
Cleanliness
Several reviews pointed out that the location was dirty, with complaints about unsanitary conditions and a lack of attention to cleanliness.
Speed of Service
Customers expressed frustration with slow service, particularly during busy times, leading to long wait times in both the drive-thru and in-store.
Food Quality
Feedback indicated inconsistent food quality, with reports of stale donuts, undercooked items, and overall dissatisfaction with the food served.
MM
Marisela Marquez-R
6 days ago
1.0
My husband went today in the morning to get a drink. He ordered his drink, and had to repeat his order like 3 times and when he pulled up to window, they got his order wrong. My husband told whoever was at the window it was the wrong order. Whoever was at the window insisted he take the drink and kept claiming that’s what was ordered. This is horrible customer service and behavior because how are you going to force someone to take something they obviously didn’t order!!!!
KS
Kimberly Sandoval
Feb 1, 2026
1.0
Bad service
GU
Good the Bad n the Ugly
Jan 26, 2026
1.0
Busy talking laughing alli wanted was a hot tea (oh what kind ) any hot tea (what kind 5×) a 12phlk dnuts took them 12minutes to get the 3cars in front of me .Sugar n lemon ON SIDE FOR TEA .( put sugar in it no lemon) did you add how you like YOUR TEA (its in there) no she'd enjoy how she enjoys tea hot maybe just 2 sugars maybe) That's why a speaker I said ON THE SIDE
IN CLOSING
PLACE IS NOT WHERE YOU WANT TO GO IF There's MORE THAN 1 car in line If YOU like you add ins on side NOT IN CUP AS REQUESTED AND NOT IF YOU JUST GET A HALF HOUR LUNCH .
😡😡😡😡😡 5 angry faces and 5 thumbs down
Make this a PASS IT BY SPOT THEY JUST ARENTWORTH THE TROUBLE
What are the operating hours of Dunkin' at 4113 S Pulaski Rd in Chicago, IL?
Dunkin' at 4113 S Pulaski Rd is open 24 hours a day, seven days a week.
What types of meals does Dunkin' serve at this location?
This Dunkin' location serves breakfast, lunch, and brunch.
Does Dunkin' offer any holiday or seasonal drinks?
Yes, Dunkin' offers holiday favorites including the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' products ahead of time or get delivery from this location?
Yes, you can order ahead using the Dunkin’ mobile app or use delivery and curbside pickup services.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient service.
What kinds of food and drinks can I find at this Dunkin' location?
You can enjoy espresso, coffee, breakfast sandwiches, donuts, tea, and other comfort foods.
Is Dunkin' at 4113 S Pulaski Rd family-friendly and accommodating to children?
Yes, this location welcomes families and children and offers dine-in, takeout, and late night food options.
What nearby restaurants could I visit before or after Dunkin'?
Nearby restaurants include Wendy's, Burger King, and Starbucks, which offer additional dining options for fast food, coffee, and snacks.
Are there any shopping centers close to Dunkin' where I can shop while visiting?
Yes, Pulaski Promenade is a nearby shopping center where you can shop at various stores like Marshalls, Michaels, and Mattress Firm.
What nearby stores are available for personal care and beauty services?
Close to Dunkin', you can find the European Wax Center, Benefit Cosmetics BrowBar, Ulta Beauty, and Charlotte Tilbury for beauty and salon services.
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