Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
574 reviews
5 stars
248
4 stars
109
3 stars
57
2 stars
29
1 star
131
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly during afternoon shifts.
Order Accuracy
Numerous reviews indicated frequent mistakes with orders, including incorrect items and missing ingredients.
Cleanliness
Several customers noted issues with cleanliness in the dining area and food preparation.
Positive Experiences
Despite negative feedback, some customers praised specific employees for their friendly service and efficiency, especially during morning shifts.
- ASAmy SanchezJan 5, 20261.0I thought they close at 10? Its 8:35pm and they never answered or came to the window yet theres a whole jacket on the table 🤦🏽♀️ worst place ever .
- Y2Ymo 21Dec 14, 20251.0Rude customer service , bad food …
- GGGaliDec 6, 20251.0Went through the drive-through December 5 at 11:50 am where the hispanic young lady yelled at everyone including myself because she couldn’t hear us. She gave the nastiest attitude even passing the food. Please fix the intercoms maybe your employees won’t get so frustrated. I also feel she intentionally put so much jam where you couldn’t even enjoy or eat it. I just threw it away, you’re better off anywhere else for a quick breakfast. The guy was accommodating as always.
- KWKarl WardNov 15, 20251.0Coffee made all nasty and don’t get orders right
- MNMadelyn NeaceNov 15, 20251.0Every time I go in their I get bad vibes those girls need they ahh beat but my friend already took care of that
Frequently Asked Questions About Dunkin'
What are the opening hours for this Dunkin' location in Chicago, IL?
This Dunkin' location in Chicago, IL is open daily from 4:00 AM to 10:00 PM.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What holiday seasonal drinks are available at Dunkin'?
You can enjoy new holiday drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and the Berry Sangria Refresher at Dunkin' during the holiday season.
Can I order my favorite Dunkin' items ahead of time through a mobile app?
Yes, you can order ahead and enjoy a fast grab and go experience using the Dunkin' mobile app, available on both iOS and Android.
What types of meals does Dunkin' serve at this location?
This Dunkin' serves breakfast, lunch, and brunch meals, including coffee, espresso, breakfast sandwiches, donuts, and tea.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.
What is the address and phone number for this Dunkin' in Chicago?
The Dunkin' is located at 3201 W Cermak Rd, Chicago, IL 60623. You can reach them by phone at +1 773-475-7055.
Are there other coffee shops or donut places nearby this Dunkin'?
Yes, there is another Dunkin Donuts nearby where you can find coffee, donuts, and other breakfast items.
Which nearby dining options can I consider before or after visiting Dunkin'?
Nearby dining options include Chile Restaurante & Grill, El Burrito Feliz, Taqueria El Patron, Azteca Hall Mexican Restaurant, and Del Campo pizza restaurant for a variety of tastes.
What transit or travel-related services are close to this Dunkin' location to help customers?
Close by are OTISA Viajes y Envios bus station and OTISA Confort travel services, which can help customers with transit or travel needs when visiting Dunkin'.