Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
203 reviews
5 stars
92
4 stars
33
3 stars
29
2 stars
10
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service from staff, with several mentioning specific instances of unprofessional behavior.
Food Quality
There are numerous complaints about food quality, including burnt items, incorrect orders, and unsanitary conditions.
Inconsistent Experience
Customers noted that their experiences varied significantly, with some visits resulting in great service and food, while others were disappointing.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the bathrooms and overall store conditions.
Operational Hours
Customers expressed frustration over inconsistent operating hours, including early closures and being unable to access services during posted hours.
- AUA Google User6 days ago5.0The staff at this Dunkin’ Donuts are always so kind and friendly they even have my order down since I’m a regular! Going there in the morning and chatting with them is such a great way to start the day, and my coffee never misses lol, always perfect.
- EWEPA WebbSep 23, 20251.0I finally posted a photo of my burnt bacon. The only staff member that doesn’t waste my money or the business’ funds is the lady with the curly auburn ponytail. The rest continuously pass off food, I’m sure they wouldn’t eat, as edible with an attitude, if you ask not to be served it. Extremely annoyed and hungry.
- RCrolando castilloSep 22, 20251.0This place has the worst customer service , Horrible attitude from both employers this morning
- BJBeauty In JAug 3, 20255.0This is my favorite DD. Paris makes the best bacon egg & cheese croissants. The food is always delicious and service is always prompt. The space is always clean and peaceful!!!
- HRHeidi RivasOct 3, 20211.0This Dunkin does whatever they want I have came here a couple of times and times and most times I ask for hazelnut swirl in my coffee and they don’t put it in. The first time I let it go because I thought it was a mistake. I also came in for hot coffee, cream, and sugar and they don’t put it in the sugar. I came in today and I asked the man at the counter if there is hazelnut swirl in my coffee and I’m tasting it and no hazelnut swirl.There is one person that got my order right out of all the times I’ve been here. I’ve worked in restaurants and coffee before and I understand that things can get stressful but we still pay for the extra add-ons to our coffee. All in all I’ll just find a better Dunkin’.
Frequently Asked Questions About Dunkin'
What are the regular opening hours for Dunkin' at 1015 W Lake St, Chicago?
Dunkin' is open Monday from 5:00 AM to 4:00 PM, Tuesday and Wednesday from 4:30 AM to 6:00 PM, Thursday from 4:30 AM to 4:00 PM, Friday from 4:30 AM to 3:00 PM, Saturday from 5:00 AM to 6:00 PM, and Sunday from 6:00 AM to 3:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What seasonal drinks are available at Dunkin' during the holiday season?
You can enjoy the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher during the holiday season at Dunkin'.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
What are some popular menu specialties at Dunkin'?
Specialties at Dunkin' include espresso, coffee, donuts, breakfast sandwiches, and tea.
How can I order ahead from Dunkin' for a faster pick-up experience?
You can order ahead using the Dunkin' mobile app, available on both iOS and Android, for a quick grab and go experience.
Is there a nearby juice bar where I can go after visiting Dunkin' on Lake St?
Yes, Harvest Juicery, a smoothie and juice bar, is close by and a great option for a refreshing drink after your Dunkin' visit.
Are there any nearby cafes or tea rooms near Dunkin' on Lake St?
Matcha Cita, a cafe and tea room that also serves smoothies, is located nearby and can be a nice spot to visit after Dunkin'.
Where can I find a bar or pub near Dunkin' for after-hours drinks or socializing?
Nearby bars include Nights & Weekends and Broken Hearts, both great for drinks and social gatherings after your time at Dunkin'.
Does the Dunkin' location at 1015 W Lake St have drive-thru service?
No, this Dunkin' location does not offer drive-thru service but provides takeout, delivery, and dine-in options.