Brand Certified
Dunkin'
3.6(205 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
1015 W Lake St, Chicago, IL
60607, United States
Certified by Dunkin' • Feb 22, 2026
(872) 873-2936
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.6
205 reviews
5 stars
91
4 stars
34
3 stars
30
2 stars
10
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service from staff, with complaints about slow service and lack of communication.
Food Quality
Inconsistent food quality was noted, with several customers mentioning burnt or old food, and issues with incorrect orders.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly with the bathrooms and overall store condition.
Operational Hours
Customers expressed frustration over inconsistent operating hours, including early closures and being unable to access services during posted hours.
- GBGrant BDec 11, 20253.0Slow and careless
- JSJose SanchezDec 2, 20251.0Young black lady in the front is very slow and has no communication skills. Bad customer service here. No wonder it was empty in there.
- EWEPA WebbSep 23, 20251.0I finally posted a photo of my burnt bacon. The only staff member that doesn’t waste my money or the business’ funds is the lady with the curly auburn ponytail. The rest continuously pass off food, I’m sure they wouldn’t eat, as edible with an attitude, if you ask not to be served it. Extremely annoyed and hungry.
- RCrolando castilloSep 22, 20251.0This place has the worst customer service , Horrible attitude from both employers this morning
Frequently Asked Questions About Dunkin'
What are the regular opening hours for Dunkin' at 1015 W Lake St, Chicago?
Dunkin' is open Monday from 5:00 AM to 4:00 PM, Tuesday and Wednesday from 4:30 AM to 6:00 PM, Thursday from 4:30 AM to 4:00 PM, Friday from 4:30 AM to 3:00 PM, Saturday from 5:00 AM to 6:00 PM, and Sunday from 6:00 AM to 3:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What seasonal drinks are available at Dunkin' during the holiday season?
You can enjoy the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher during the holiday season at Dunkin'.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
What are some popular menu specialties at Dunkin'?
Specialties at Dunkin' include espresso, coffee, donuts, breakfast sandwiches, and tea.
How can I order ahead from Dunkin' for a faster pick-up experience?
You can order ahead using the Dunkin' mobile app, available on both iOS and Android, for a quick grab and go experience.
Is there a nearby juice bar where I can go after visiting Dunkin' on Lake St?
Yes, Harvest Juicery, a smoothie and juice bar, is close by and a great option for a refreshing drink after your Dunkin' visit.
Are there any nearby cafes or tea rooms near Dunkin' on Lake St?
Matcha Cita, a cafe and tea room that also serves smoothies, is located nearby and can be a nice spot to visit after Dunkin'.
Where can I find a bar or pub near Dunkin' for after-hours drinks or socializing?
Nearby bars include Nights & Weekends and Broken Hearts, both great for drinks and social gatherings after your time at Dunkin'.
Does the Dunkin' location at 1015 W Lake St have drive-thru service?
No, this Dunkin' location does not offer drive-thru service but provides takeout, delivery, and dine-in options.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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