Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
205 reviews
5 stars
91
4 stars
34
3 stars
30
2 stars
10
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service, particularly during morning shifts, with some employees being described as slow and unhelpful.
Food Quality
Inconsistent food quality was noted, with complaints about burnt items, incorrect orders, and even foreign objects found in food.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and floors, which negatively impacted the overall experience.
Operational Issues
Customers expressed frustration with the store's inconsistent hours and early closures, leading to wasted trips.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and noted that certain visits were enjoyable.
- GBGrant BDec 11, 20253.0Slow and careless
- JSJose SanchezDec 2, 20251.0Young black lady in the front is very slow and has no communication skills. Bad customer service here. No wonder it was empty in there.
- EWEPA WebbSep 23, 20251.0I finally posted a photo of my burnt bacon. The only staff member that doesn’t waste my money or the business’ funds is the lady with the curly auburn ponytail. The rest continuously pass off food, I’m sure they wouldn’t eat, as edible with an attitude, if you ask not to be served it. Extremely annoyed and hungry.
- RCrolando castilloSep 22, 20251.0This place has the worst customer service , Horrible attitude from both employers this morning
- BJBeauty In JAug 3, 20255.0This is my favorite DD. Paris makes the best bacon egg & cheese croissants. The food is always delicious and service is always prompt. The space is always clean and peaceful!!!
Frequently Asked Questions About Dunkin'
What are the regular opening hours for Dunkin' at 1015 W Lake St, Chicago?
Dunkin' is open Monday from 5:00 AM to 4:00 PM, Tuesday and Wednesday from 4:30 AM to 6:00 PM, Thursday from 4:30 AM to 4:00 PM, Friday from 4:30 AM to 3:00 PM, Saturday from 5:00 AM to 6:00 PM, and Sunday from 6:00 AM to 3:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What seasonal drinks are available at Dunkin' during the holiday season?
You can enjoy the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher during the holiday season at Dunkin'.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
What are some popular menu specialties at Dunkin'?
Specialties at Dunkin' include espresso, coffee, donuts, breakfast sandwiches, and tea.
How can I order ahead from Dunkin' for a faster pick-up experience?
You can order ahead using the Dunkin' mobile app, available on both iOS and Android, for a quick grab and go experience.
Is there a nearby juice bar where I can go after visiting Dunkin' on Lake St?
Yes, Harvest Juicery, a smoothie and juice bar, is close by and a great option for a refreshing drink after your Dunkin' visit.
Are there any nearby cafes or tea rooms near Dunkin' on Lake St?
Matcha Cita, a cafe and tea room that also serves smoothies, is located nearby and can be a nice spot to visit after Dunkin'.
Where can I find a bar or pub near Dunkin' for after-hours drinks or socializing?
Nearby bars include Nights & Weekends and Broken Hearts, both great for drinks and social gatherings after your time at Dunkin'.
Does the Dunkin' location at 1015 W Lake St have drive-thru service?
No, this Dunkin' location does not offer drive-thru service but provides takeout, delivery, and dine-in options.