Brand Certified
Dunkin'
4.0(658 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
3801 W. Belmont Ave, Chicago, IL
60618, United States
Certified by Dunkin' • Feb 22, 2026
(773) 539-1125
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
4.0
658 reviews
5 stars
372
4 stars
124
3 stars
61
2 stars
23
1 star
78
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and inattentiveness.
Order Accuracy
Numerous reviews indicate frequent issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness and Atmosphere
The cleanliness of the location is generally praised, but some customers report unsanitary conditions, particularly regarding food displays.
Product Quality
There are complaints about the quality of food and drinks, with several customers noting inconsistencies in taste and preparation.
Operational Issues
Customers express dissatisfaction with the store's hours and the accuracy of information regarding opening times, leading to inconvenience.
- RARosie acostaFeb 8, 20261.0Order the hot chocolate twice now and both came out the same they leave out most the the drink :,) customer service isn’t the best either
- JHJim HatfieldJan 20, 20265.0They always have my order ready and correct. The manager is always smiling and friendly.
- EREstrella RodriguezJan 1, 20261.0The female worker around 6:30pm on New Year’s Day said they discontinued cookie butter syrup. I was unable to purchase the cookie butter cold brew when ordered through the drive-thru, even though it is still listed on their menu. I also checked the app and you’re able to order it on there for pick up at this location, none of it made any sense.
- GBGabby BNov 22, 20255.0Go here all the time and never had an issue or bad experience. Love the workers they’re nice even during late nights.
- AHAnais HernandezNov 18, 20251.0I walked in there on 11/18 around 7:05 pm and the employyes are using the head sets to have personal conversations , and making themselves mangoniada with product that Dunkin’ Donuts doesn’t even use , I stood there for about 7 minutes watching them make their stuff , once they finish making their own stuff they started working on my order. I guess they are prioritizing their stuuf
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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