Dunkin'

4.1
652 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3801 W. Belmont Ave, Chicago, IL
60618, United States

Hours

Reviews

4.1
652 reviews
5 stars
369
4 stars
123
3 stars
61
2 stars
24
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rude behavior and inattentiveness.

Product Quality

Many reviews highlighted issues with food and drink quality, including uncooked items, incorrect orders, and expired products.

Cleanliness

The location was noted for being clean by some customers, while others reported unsanitary conditions and poor food handling.

Operational Issues

Frequent complaints about incorrect hours of operation and unavailability of menu items, leading to customer frustration.

Customer Experience

Mixed feedback on overall customer experience, with some enjoying their visits and others expressing dissatisfaction with service and product quality.
  • GB
    Gabby B
    2 days ago
    5.0
    Go here all the time and never had an issue or bad experience. Love the workers they’re nice even during late nights.
  • AH
    Anais Hernandez
    6 days ago
    1.0
    I walked in there on 11/18 around 7:05 pm and the employyes are using the head sets to have personal conversations , and making themselves mangoniada with product that Dunkin’ Donuts doesn’t even use , I stood there for about 7 minutes watching them make their stuff , once they finish making their own stuff they started working on my order. I guess they are prioritizing their stuuf
  • MG
    Melida Gomez
    Nov 5, 2025
    5.0
    Very nice customer service.
  • KC
    Kiraaa Crown
    Oct 21, 2025
    1.0
    They just hand you anything in there. Food always uncooked or not up to part and the coffee always flat.Too much money is being spent.
  • EC
    Eva Ccpa
    Oct 2, 2025
    1.0
    Mal swevicio, moscas en las donuts se los exibidores.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 3801 W. Belmont Ave, Chicago?

Dunkin' at 3801 W. Belmont Ave in Chicago is open 24 hours from Monday to Thursday, until 10 PM on Friday and Saturday starting at 5 AM, and Sunday from 5 AM to midnight.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.