Brand Certified
Dunkin'
3.9(351 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
3000 N Ashland Ave, Chicago, IL
60657, United States
Certified by Dunkin' • Feb 22, 2026
(773) 929-6669
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.9
351 reviews
5 stars
184
4 stars
67
3 stars
27
2 stars
10
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised the friendly and helpful service, others reported rude and unprofessional behavior, especially during night shifts.
Order Accuracy
Many customers experienced issues with incorrect orders, particularly in the drive-thru, leading to frustration and disappointment.
Coffee Quality
The quality of coffee received mixed reviews, with some customers enjoying their drinks while others complained about watered-down or poorly made coffee.
Cleanliness and Atmosphere
The cleanliness of the location was noted positively by some, but others reported unsanitary conditions and a chaotic atmosphere, especially during busy times.
Drive-Thru Experience
The drive-thru service was criticized for being slow and inefficient, with several customers expressing dissatisfaction with the order handling.
- DEDavid EchavarriaJan 28, 20261.0Drive through design is so weird and creates traffic. Went inside instead and they almost forgot my 4 donuts, I asked for sausage egg croissant and they gave me bacon, and they forgot to add my syrup to my iced coffee. DO NOT COME TO THIS LOCATION, WASTE OF TIME !!!!
- JSJames SheehanNov 29, 20255.0Super friendly staff. Generous and kind. My car broke down right outside in the snow and they were super helpful to myself and my daughter. They gave her ice cream while the manager and another team member helped me push my car out of the way while we waited for a tow truck. Thank you guys.
- CBCatherine BinneyOct 18, 20255.0People that work here are always nice to the kids. Always accommodating, always the extra mile, including writing the stuffed animal name on a donut for its birthday
- FAFurqan AhmedSep 19, 20255.0Very realistic
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website