Dunkin'

3.9
346 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3000 N Ashland Ave, Chicago, IL
60657, United States

Hours

Reviews

3.9
346 reviews
5 stars
182
4 stars
66
3 stars
27
2 stars
10
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly and accommodating, with many customers appreciating their helpfulness, especially towards children.

Order Accuracy

There are numerous complaints about incorrect orders and poor communication, particularly during drive-thru service.

Food Quality

While some customers enjoy the food and coffee, others report issues with taste and preparation, including burnt bagels and watered-down coffee.

Cleanliness and Atmosphere

The location is generally noted for being clean and well-maintained, although some customers have experienced issues with cleanliness during busy times.

Staffing Issues

Several reviews mention slow service and understaffing, particularly during peak hours, leading to longer wait times and order mistakes.
  • JS
    James Sheehan
    Nov 29, 2025
    5.0
    Super friendly staff. Generous and kind. My car broke down right outside in the snow and they were super helpful to myself and my daughter. They gave her ice cream while the manager and another team member helped me push my car out of the way while we waited for a tow truck. Thank you guys.
  • CB
    Catherine Binney
    Oct 18, 2025
    5.0
    People that work here are always nice to the kids. Always accommodating, always the extra mile, including writing the stuffed animal name on a donut for its birthday
  • FA
    Furqan Ahmed
    Sep 19, 2025
    5.0
    Very realistic
  • FA
    Fabi M. A.
    Aug 8, 2025
    5.0
    Love how my coffee taste
  • RK
    Robert King
    Jul 12, 2025
    1.0
    Night time shift guy he is not able to handle the his job. It is very simple order. Cream cheese on bagel and hash brown

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 3000 N Ashland Ave, Chicago?

Dunkin' at 3000 N Ashland Ave, Chicago is open 24 hours a day, seven days a week.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.