Dunkin'

4.2
241 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1535 W Grand Ave, Chicago, IL
60622, United States

Hours

Reviews

4.2
241 reviews
5 stars
163
4 stars
24
3 stars
18
2 stars
3
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service, particularly highlighting employees like Nicole and JC for their exceptional interactions.

Order Accuracy

Several reviews noted issues with order accuracy, including missing items and incorrect drinks, indicating a need for improvement in this area.

Cleanliness

Some customers reported unsanitary conditions, particularly in the bathrooms, which detracted from their overall experience.

Product Quality

While many enjoyed the food and drinks, there were complaints about stale donuts and incorrect beverage preparations.
  • RH
    Rigo Hernandez
    Dec 9, 2025
    1.0
    Really bad service with Dunkin' donuts in this place and the gas station Clark
  • LJ
    Luis J
    Dec 3, 2025
    1.0
    Check your food before leaving. 2 days in a row I'm missing stuff from my order. They suck
  • CM
    Christopher McIntyre
    Oct 3, 2025
    5.0
    It's a Dunkin and that's awesome.
  • AA
    AJGuzman
    Sep 10, 2019
    5.0
    They were considerate to actually remember my usual order
  • SB
    stephanie broecker
    Dec 5, 2018
    5.0
    Forgot the name of who was working, but the young gentleman was the sweetest and incredibly patient! 10/10 would go back!

Frequently Asked Questions About Dunkin'

What types of food and drinks does Dunkin' offer at the Chicago, IL location?

Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and various baked goods with over 50 varieties of donuts and premium beverages.

What are the opening hours for this Dunkin' location?

The store is open Monday to Friday from 4:00 AM to 9:00 PM, and on Saturday and Sunday from 5:00 AM to 9:00 PM.