Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted consistently poor customer service, with staff often described as rude, unprofessional, and lacking basic manners.
Order Accuracy
Many customers reported frequent issues with incorrect orders and a lack of accountability from staff when mistakes were made.
Cleanliness
Several reviews mentioned unsanitary conditions and a need for better cleanliness in the establishment.
Staff Attitude
A significant number of customers noted that staff members displayed negative attitudes, which contributed to an overall unpleasant experience.
Mixed Experiences
While many reviews were negative, a few customers did report positive experiences with friendly service and good coffee.
EP
Eduardo Perez
5 days ago
1.0
This dunkin is always the slowest, but they have 7 females always working …. It’s unbelievable
AM
Ariel Myers
6 days ago
1.0
I don’t know if the microphone doesn’t work here or the girls who work here are just dumb, but I have NEVER had a good experience here. They get my order wrong literally EVERY TIME. Every single time. It has to be a joke at this point “let’s see how many time we can mess up peoples orders before the get mad”. I ordered two iced coffees, she only got one, and it was supposed to be French vanilla swirl… why’d she make it with pumpkin spice.. how’d she even get that?
Every single time they have messed up every order.
Yall need to get the microphone checked or something, because WHAT IS THE PROBLEM.
SZ
Stephanie Zavala
Nov 23, 2025
1.0
worst costumer service, drive thru lady had the ugliest attitude .. rather go to another location !!!
AR
Alejandro Rodriguez
Nov 8, 2025
1.0
Bad service super dirty place!!
SS
Sofia
Oct 29, 2025
1.0
I’m not sure what’s going on with this Dunkin', but the coffee I get here is the worst. The first few times, I thought, 'Okay, it happens.' However, since then, it has become a persistent issue. I understand they can be busy or maybe it’s someone’s first day, but jeez, the workers don’t even bother trying to make the coffee right. It’s as if they throw it together and hand it out. So, if you’re going to get your coffee here, just know it probably won’t be that great 😂
What are the operating hours of Dunkin' at 6925 S. Pulaski Rd, Chicago?
This Dunkin' location is open 24 hours a day, 7 days a week.
Does Dunkin' at this Chicago location offer delivery services?
This location does not offer delivery services.
Can I order ahead or use mobile ordering for pickup at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app or online ordering for a quick grab and go experience.
What menu items are popular or specialty items at this Dunkin'?
Dunkin' is known for espresso, coffee, breakfast sandwiches, donuts, and tea. The holiday menu features items like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' has a drive-thru for convenient service.
Does this Dunkin' location have free Wi-Fi and accept credit/debit cards?
Yes, free Wi-Fi is available, and the location accepts both credit and debit card payments.
What nearby restaurants can I visit along with Dunkin' at 6925 S. Pulaski Rd?
Nearby dining options include Baskin-Robbins ice cream shops, Little Caesars Pizza, Burger King, El Campestre Mexican restaurant, Pez Blanco Mariscos seafood restaurant, and Tony's Italian Beef.
Are there other coffee or donut shops near this Dunkin'?
Yes, there is another nearby Dunkin' location and multiple Baskin-Robbins shops offering ice cream and baked goods in the area.
What automotive or service businesses are close to this Dunkin'?
Nearby service businesses include Jiffy Lube for automotive repairs and oil changes, as well as insurance agencies like Fred Loya Insurance and Cater Minnis Insurance Agency.
Are there any nearby health or dental care providers around the Dunkin' location?
Yes, nearby health services include Precision Dental Care, Romo Dental, Roth Eye Care optometrist, Dr. Anthony P. Benard DDS, and Associates in Nephrology - South Pulaski medical center.