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Dunkin'

3.4
(646 reviews)

Business Details

6925 S. Pulaski Rd, Chicago, IL
60629, United States
(773) 585-5999
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6925 S. Pulaski Rd, Chicago, IL
60629, United States

Hours

Reviews

3.4
646 reviews
5 stars
266
4 stars
120
3 stars
61
2 stars
36
1 star
163

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff often described as rude, unhelpful, and lacking basic manners.

Order Accuracy

Many customers reported frequent issues with incorrect orders and a lack of accountability from staff when mistakes were made.

Cleanliness

Several reviews mentioned unsanitary conditions and a need for better cleanliness in the store.

Staff Attitude

A significant number of customers noted that staff members displayed negative attitudes, which contributed to a poor overall experience.

Service Speed

Customers frequently complained about slow service, particularly during busy hours.
  • KL
    Kary Lopez
    Feb 15, 2026
    1.0
    they have the worse attitude ..
  • SM
    Shawnee McDonnell
    Feb 8, 2026
    1.0
    Literally such a terrible experience. There is one girl that works the window on Sundays. She is extremely rude. I thought maybe she was having a bad day but it’s literally every week. She continuously gets our order wrong. I tried to honk and get her attention today because she gave me the wrong drink and she literally ignored us. She is extremely rude while taking our order and also at the window. She also speaks Spanish but refuses to speak to my partner when he speaks Spanish and she acts like it is a huge bother to her.
  • GA
    Genesis Alvarado
    Feb 3, 2026
    1.0
    I have come to this Dunkin numerous times b/c it is the closest one to my home. Every single time I have ordered here I am met with "We dont have that in stock". I understand if they dont have an item sometimes. But they do not have certain drinks or food items for days in stock. I am starting to think they just say they dont have anything in stock so you can just leave. Anyway, I wanted to bring this to the owners attention. I won't be coming to this location anymore. Not sure if its actually a restocking issue but it makes no sense for this location to always be out of items.
  • EP
    Eduardo Perez
    Jan 7, 2026
    1.0
    This dunkin is always the slowest, but they have 7 females always working …. It’s unbelievable
  • SZ
    Stephanie Zavala
    Nov 23, 2025
    1.0
    worst costumer service, drive thru lady had the ugliest attitude .. rather go to another location !!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 6925 S. Pulaski Rd, Chicago?

This Dunkin' location is open 24 hours a day, 7 days a week.

Does Dunkin' at this Chicago location offer delivery services?

This location does not offer delivery services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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