Dunkin'

3.5
643 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6925 S. Pulaski Rd, Chicago, IL
60629, United States

Hours

Reviews

3.5
643 reviews
5 stars
265
4 stars
120
3 stars
61
2 stars
36
1 star
161

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff often described as rude, unprofessional, and lacking basic manners.

Order Accuracy

Many customers reported frequent issues with incorrect orders and a lack of accountability from staff when mistakes were made.

Cleanliness

Several reviews mentioned unsanitary conditions and a need for better cleanliness in the establishment.

Staff Attitude

A significant number of customers noted that staff members displayed negative attitudes, which contributed to an overall unpleasant experience.

Mixed Experiences

While many reviews were negative, a few customers did report positive experiences with friendly service and good coffee.
  • EP
    Eduardo Perez
    5 days ago
    1.0
    This dunkin is always the slowest, but they have 7 females always working …. It’s unbelievable
  • AM
    Ariel Myers
    6 days ago
    1.0
    I don’t know if the microphone doesn’t work here or the girls who work here are just dumb, but I have NEVER had a good experience here. They get my order wrong literally EVERY TIME. Every single time. It has to be a joke at this point “let’s see how many time we can mess up peoples orders before the get mad”. I ordered two iced coffees, she only got one, and it was supposed to be French vanilla swirl… why’d she make it with pumpkin spice.. how’d she even get that? Every single time they have messed up every order. Yall need to get the microphone checked or something, because WHAT IS THE PROBLEM.
  • SZ
    Stephanie Zavala
    Nov 23, 2025
    1.0
    worst costumer service, drive thru lady had the ugliest attitude .. rather go to another location !!!
  • AR
    Alejandro Rodriguez
    Nov 8, 2025
    1.0
    Bad service super dirty place!!
  • SS
    Sofia
    Oct 29, 2025
    1.0
    I’m not sure what’s going on with this Dunkin', but the coffee I get here is the worst. The first few times, I thought, 'Okay, it happens.' However, since then, it has become a persistent issue. I understand they can be busy or maybe it’s someone’s first day, but jeez, the workers don’t even bother trying to make the coffee right. It’s as if they throw it together and hand it out. So, if you’re going to get your coffee here, just know it probably won’t be that great 😂

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 6925 S. Pulaski Rd, Chicago?

This Dunkin' location is open 24 hours a day, 7 days a week.

Does Dunkin' at this Chicago location offer delivery services?

This location does not offer delivery services.