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Dunkin'

3.8
(511 reviews)

Business Details

39 W Jackson Blvd, Chicago, IL
60604, United States
(872) 873-2932
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
39 W Jackson Blvd, Chicago, IL
60604, United States

Hours

Reviews

3.8
511 reviews
5 stars
237
4 stars
106
3 stars
75
2 stars
29
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising staff efficiency while others reported rudeness and poor handling of orders.

Cleanliness

Concerns raised about cleanliness, including unsanitary conditions and lack of hygiene practices among staff.

Order Accuracy

Frequent issues with order accuracy, including incorrect items and preparation mistakes.

Product Quality

Inconsistent quality of food and drinks, with some customers enjoying their orders while others found them lacking.
  • VR
    Vretta Taylor (Retta)
    Feb 12, 2026
    5.0
    Love the ice hazelnut coffee.
  • MM
    Murphy
    Jan 18, 2026
    4.0
    Best decaf period
  • ZG
    Zehra Ghadiali
    Dec 26, 2025
    3.0
    Customer service was okay. No restrooms.
  • MR
    malika reed
    Nov 23, 2025
    1.0
    Horrible customer service...would never order here again.
  • CB
    Claudio G Barreto
    Nov 6, 2025
    1.0
    En esta tienda solo quiere vender café no quieren vender pan en la madrugada por no ensuciar las máquinas, según dice abierto las 24 horas no les recomiendo comprar aquí.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 39 W Jackson Blvd, Chicago, IL?

Dunkin' is open 24 hours a day, seven days a week at 39 W Jackson Blvd, Chicago, IL.

What specialty foods and drinks does this Dunkin' location serve?

This Dunkin' location serves espresso, coffee, donuts, breakfast sandwiches, tea, and offers breakfast, lunch, and brunch meals with seasonal items like the Cookie Butter Cloud Latte and Peppermint Mocha available.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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