Dunkin'

3.8
510 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
39 W Jackson Blvd, Chicago, IL
60604, United States

Hours

Reviews

3.8
510 reviews
5 stars
237
4 stars
105
3 stars
75
2 stars
29
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising individual staff members while others report rudeness and inefficiency.

Cleanliness

Several reviews mention unsanitary conditions, including dirty uniforms and a lack of hygiene practices among staff.

Order Accuracy

Many customers experienced issues with incorrect orders, particularly with mobile orders and specific requests.

Speed of Service

Service speed varies significantly; some customers report quick service while others experienced long wait times.

Product Quality

The quality of food and drinks received mixed reviews, with some items described as stale or poorly prepared.
  • ZG
    Zehra Ghadiali
    Dec 26, 2025
    3.0
    Customer service was okay. No restrooms.
  • MR
    malika reed
    Nov 23, 2025
    1.0
    Horrible customer service...would never order here again.
  • CB
    Claudio G Barreto
    Nov 6, 2025
    1.0
    En esta tienda solo quiere vender café no quieren vender pan en la madrugada por no ensuciar las máquinas, según dice abierto las 24 horas no les recomiendo comprar aquí.
  • GD
    Gabriela Doubrava
    Oct 21, 2025
    4.0
    I love ordering my iced matcha latte from this location. It’s always very busy in the mornings but my orders come out quick and exactly how I ask.
  • LL
    Lauryn
    Oct 6, 2025
    1.0
    They don’t use gloves. Guy gave me a drink and didnt use gloves and had dirty fingernails

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 39 W Jackson Blvd, Chicago, IL?

Dunkin' is open 24 hours a day, seven days a week at 39 W Jackson Blvd, Chicago, IL.

What specialty foods and drinks does this Dunkin' location serve?

This Dunkin' location serves espresso, coffee, donuts, breakfast sandwiches, tea, and offers breakfast, lunch, and brunch meals with seasonal items like the Cookie Butter Cloud Latte and Peppermint Mocha available.