Dunkin'

4.1
766 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7450 S. Martin Luther King Dr, Chicago, IL
60619, United States

Hours

Reviews

4.1
766 reviews
5 stars
486
4 stars
91
3 stars
81
2 stars
29
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and unprofessional behavior from staff.

Order Accuracy

Customers frequently experienced issues with incorrect orders, including wrong drinks and food items.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly regarding food handling and the cleanliness of the establishment.

Product Quality

There were mixed reviews on product quality, with some customers enjoying the coffee and donuts, while others reported stale items and poorly prepared food.

Staff Attitude

Many customers noted a lack of friendliness and professionalism among staff, contributing to a negative experience.
  • BW
    Brianna Washington
    6 days ago
    1.0
    I am frequent with this Dunkin’, but the customer service is very poor. The atmosphere feels unwelcoming—no greetings, no acknowledgment when you walk in. On one visit, no one was at the register, yet employees were working and didn’t bother to turn around or say someone would be with us. Two customers were left standing without help. Also always on the phone at this establishment l. When I addressed it, an employee argued with me. On a later visit, that same employee made the drink for the person I was with and chose not to make mine. That felt intentional and unprofessional. Regular customers shouldn’t be treated this way. Basic respect and communication go a long way.
  • TE
    Teona Edwards
    Dec 26, 2025
    1.0
    When you order though doordash they don’t seal or protect your order ! They just hand the cup over to the dasher with no protection even when you ask them to they still send it as is .
  • LQ
    Lino está Quintanar
    Dec 17, 2025
    4.0
    El servicio de los empleados es amable y sevicial.
  • RP
    Ron P.
    Nov 19, 2025
    1.0
    The poor excuse for a cashier had a bad attitude and was too busy on her phone to provide service. It's a shame you employ these unprofessional women with bad attitudes. A common theme in our neighborhoods. I have to drive miles just to get coffee. I'm going to report this place to the corporate office.
  • AC
    Ainedia Carr
    Nov 17, 2025
    1.0
    The two black ladies in the drive through had bad as attitudes complaining she short staff when it just me and another car in the drive through like fire them and get the Indian ladies back they where nice and professional get y’all will lose a lot of customers dealing with them

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 7450 S. Martin Luther King Dr, Chicago?

Dunkin' at 7450 S. Martin Luther King Dr in Chicago is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.