Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
280 reviews
5 stars
122
4 stars
47
3 stars
33
2 stars
24
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, particularly with mobile orders.
Cleanliness and Hygiene
Concerns were raised about unsanitary practices among staff, including improper handling of food and lack of gloves.
Product Quality
Several customers expressed dissatisfaction with the quality of coffee and food, describing it as stale or poorly prepared.
Staff Attitude
While some reviews praised friendly staff, many noted a lack of enthusiasm and professionalism among employees.
- VVVanessa Vera2 days ago1.0This was one of the worst Dunkin’ locations I’ve been to. The employees were extremely rude and unhelpful. I understand that not everyone enjoys their job, but this Dunkin’ is located inside a hospital, where people are often stressed, sick, or dealing with serious situations. A little compassion goes a long way. I placed an order through the app, was charged twice, and the app said the order didn’t go through. When I went to the register for help, the employee told me she couldn’t do anything and directed me elsewhere instead of checking the system herself or looking at the incoming orders. There was no effort to help resolve the issue. Management should seriously consider training staff on basic customer service and empathy—especially in a hospital setting. Kindness and professionalism matter.
- CCChi_town2300Dec 20, 20251.0Manager got mad at me because I complained they forgot croissant. When her employee asked if he should toast which he had to she said just give it to him like since he wants to complain!!
- RPRahul PuranmalkaNov 30, 20252.0Open 24/7. But serves their coffee cold at night. Rather than remake the coffee, they used the latter steamer to warm it up.
- RMRolandra MNov 25, 20255.0The staff made the walk worth it. They were amazing.
- GDGary DorsayNov 22, 20253.0Its a place for a small meal or snack. Not good for a sit down meal.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 250 E Superior St, Chicago?
Dunkin' at 250 E Superior St in Chicago is open 24 hours a day, 7 days a week.
Does this Dunkin' location offer drive-thru service?
This Dunkin' location does not have a drive-thru service.
Can I order ahead or use delivery services at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app and this location offers both delivery and curbside pickup services.
What types of meals are served at the Dunkin' in Chicago, IL?
This Dunkin' serves breakfast, lunch, and brunch meals.
What are some of the specialties available at this Dunkin' location?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Does this Dunkin' location provide free Wi-Fi and accommodate families?
Yes, this Dunkin' offers free Wi-Fi and welcomes families and children.
Where is this Dunkin' located specifically?
It is located at 250 E Superior St, inside Prentice Women's Hospital in Chicago, IL 60611.
Are there any medical facilities near this Dunkin' location for healthcare visitors?
Yes, it is near Northwestern Medicine Prentice Women's Hospital, Maggie Daley Center for Women's Cancer Care, and several doctors including Thomas J. McCaffrey, MD and Judith A. Wolfman, MD.
What nearby options are available for healthy food choices before or after visiting Dunkin'?
Just Salad, a salad bar, is nearby and offers healthy food choices which is convenient for customers seeking lighter meals.
How can nearby medical centers complement a visit to this Dunkin' location?
Visitors or staff of nearby medical centers like Prentice Women's Hospital can easily grab coffee, breakfast, or snacks at Dunkin' during their visits, making it a convenient stop in the area.