Dunkin'

4.1
329 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4547 N Broadway St, Chicago, IL
60640, United States

Hours

Reviews

4.1
329 reviews
5 stars
187
4 stars
59
3 stars
45
2 stars
9
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, highlighting their ability to handle busy periods well.

Cleanliness

Feedback on cleanliness was mixed; while some noted the location was clean, others reported unsanitary conditions.

Order Accuracy

Several reviews mentioned issues with order accuracy, particularly with coffee and donut orders.

Food Quality

Customers had varied experiences with food quality, with some enjoying fresh donuts and coffee, while others reported stale items.

Speed of Service

The speed of service received mixed reviews, with some customers appreciating the quick service, while others experienced long wait times.
  • TS
    Tyler Strejc
    Oct 28, 2025
    5.0
    Such a nice Dunkin, staff are so friendly and store is kept very clean. The staff here could teach a thing or two about customer service to Stan’s Donuts across the street.
  • RL
    Rain Lee
    Sep 13, 2025
    5.0
    This is hands down my favorite dunkin! I never got her name but the workers are so kind and lovely! Great drinks too!
  • JB
    Joseph Bahena
    Aug 11, 2025
    5.0
    The team that works there is GREAT! They handle the rush of customers really well. AND they are honestly in a good mood which is hard to do because I have seen a lot of rude customers at that location. They all deserve a raise!
  • KT
    Kash Turn
    Jul 21, 2025
    5.0
    The ladies at this location are always sweet and welcoming been coming to this location for years. Never had any issues with my orders I’m confuse to the negative reviews they are receiving. I also order different items like matcha , refresher , tea sometimes coffee and donuts and never have any issues with this location.
  • AM
    Amanda McLaughlin
    Jul 13, 2025
    1.0
    I just came in for a large coffee with sugar free hazelnut. I left the store before tasting it. I’m not on the redline platform on my way to work very disappointed in the way my coffee tastes. It is watery and flavorless. I called the store to see what could be done but no one answered. There’s no time to bring it back for a replacement or a refund until after work. Yikes.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 4547 N Broadway St, Chicago?

Dunkin' is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services at this location?

Yes, Dunkin' offers both delivery and curbside pickup services.