Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and unprofessional behavior.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Pricing Concerns
Several customers expressed dissatisfaction with high prices compared to other locations, along with complaints about being overcharged.
Cleanliness
Multiple reviews mentioned poor hygiene and cleanliness standards at the location.
Product Quality
While some customers enjoyed the coffee and donuts, others criticized the quality of food items, including stale products.
RM
Ryan Michalak
Nov 26, 2025
1.0
Didn’t have pickles
DW
Deneen Ware
Nov 9, 2025
5.0
My #1
FS
Francios Stinson
Sep 12, 2025
1.0
Worse experience I've ever had during any visit to Dunkin, store manager is extremely unprofessional, she intentionally made me wait 15mins for two donuts that I didn't order, do to a gesture made that was offensive. I WILL NOT BE VISITING THIS DUNKING AGAIN, also I'm going have my coworkers refrain from ordering here as well.
DJ
David Jose
Mar 15, 2021
5.0
The employees of this small store are very friendly, sometimes ordering through the application is a bit difficult since it does not allow you to alter the hot chocolate but the employees of this store are always willing to help you. The store is clean and organized.