Dunkin'

4.1
610 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9100 S Commercial Ave, Chicago, IL
60617, United States

Hours

Reviews

4.1
610 reviews
5 stars
319
4 stars
145
3 stars
78
2 stars
18
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some praise the friendly and fast service, others report rude behavior from staff and poor management.

Product Consistency

There are frequent complaints about the inconsistency of food and drink quality, particularly regarding stale donuts and poorly made coffee.

Cleanliness Issues

Several reviews mention cleanliness concerns, particularly in the bathroom and outside areas, which detracts from the overall experience.

Location Challenges

The location is often described as crowded and difficult to access, with parking issues and a questionable neighborhood affecting customer comfort.

Positive Atmosphere

Despite some negative feedback, many customers appreciate the pleasant atmosphere and enjoy the coffee and donuts.
  • SB
    Sabrina Brown
    Nov 6, 2025
    5.0
    CHECK OUT THE MORNING CREW THE WORKERS ARE FAST EFFICIENT GREAT CUSTOMERS SERVICE SKILLS AND ARE VERY ACCOMMODATING. EVERYONE TRY THE LOADED HASH BROWNS WITH CHIPOTLE SAUCE IT IS THE BESTS. U ARE BETTER OFF DOWNLOADING THE APP PLENTY OF REWARDS AND FREEBIES. THE MORNING CREW IS THE BESTS AT THIS LOCATION AND THANKS!!!
  • MM
    Mixz
    Oct 17, 2025
    5.0
    The cashier with the tattoo's on her arms is gorgeous 😁 I'm 2 shy 2 hollar tho 🤦🏻‍♂️
  • CP
    Cemal Paksoy
    Oct 10, 2025
    1.0
    The staff working inside playing with a few noses cutting their nails with teeth, I stopped taking it from here for my stomach sickness
  • EB
    Elia Balderas
    Jun 17, 2025
    5.0
    Nos encantan las bebidas y las donas. Buen lugar.
  • EM
    Edward Muhammad
    Jun 9, 2025
    5.0
    Some good fried chicken

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location at 9100 S Commercial Ave, Chicago, IL?

Dunkin' at 9100 S Commercial Ave is open 24 hours a day, 7 days a week.

Does this Dunkin' offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.