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Dunkin'

3.4
(387 reviews)
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Business Details

1749 W 87th St, Chicago, IL
60620, United States
(773) 233-8887
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1749 W 87th St, Chicago, IL
60620, United States

Hours

Reviews

3.4
387 reviews
5 stars
145
4 stars
70
3 stars
50
2 stars
28
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, with several mentioning a lack of attentiveness and friendliness from staff.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including wrong items and missing components.

Cleanliness and Quality

Several customers noted unsanitary conditions and stale food, leading to dissatisfaction with the overall quality of the offerings.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, and delays with mobile orders.
  • MA
    Marina Alonso
    2 days ago
    1.0
    Ese lugar ni una Estrella se merecen e ido y e pedido capuchino blas y no lo quieren hacer es por flojera o no tienen aparatos adecuados para preparation pesimo lugar sin recommendation 👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾
  • CB
    Christopher Brown
    2 days ago
    1.0
    The service is terrible especially the overnight lady. She has the line outside the parking lot down 95th street and will not open the lobby at 6 am
  • AP
    Alejandra Pina
    Jan 11, 2026
    1.0
    Definitely the worst Dunkin’ Donuts that I’ve been to. First, as I was ordering on the drive-through, there was a dog barking loudly coming from the inside of Dunkin. Secondly, my order was wrong. Thirdly, when I requested a straw, I was told they didn’t have any straws. What threw me off the most was the dog barking. Why the heck is there a dog inside the store?
  • AG
    Antonino Giuseppe
    Dec 11, 2025
    5.0
    Whenever I'm working down the street on Carpenter I stop at this Dunkin. The staff is always on point and always put a good product.
  • PC
    Pedro Cabrera
    Dec 7, 2025
    1.0
    They dont let m use the badroom ,because they said im.hispanic
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Brand Certified Facts from Dunkin'

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Certified February 22, 2026Yext Knowledge Graph
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