Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
385 reviews
5 stars
145
4 stars
70
3 stars
50
2 stars
28
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates inconsistent customer service, with some staff being friendly and helpful while others are reported as rude and inattentive.
Order Accuracy
Many customers experienced issues with incorrect orders, including wrong items and poorly made drinks.
Cleanliness
Several reviews mention unsanitary conditions, including flies and dirty environments, leading to a negative impression.
Product Quality
Customers reported issues with the quality of food and drinks, including stale donuts and weak coffee.
Speed of Service
Service speed is frequently criticized, with many customers noting long wait times and slow drive-thru service.
- APAlejandra Pina1 day ago1.0Definitely the worst Dunkin’ Donuts that I’ve been to. First, as I was ordering on the drive-through, there was a dog barking loudly coming from the inside of Dunkin. Secondly, my order was wrong. Thirdly, when I requested a straw, I was told they didn’t have any straws. What threw me off the most was the dog barking. Why the heck is there a dog inside the store?
- AGAntonino GiuseppeDec 11, 20255.0Whenever I'm working down the street on Carpenter I stop at this Dunkin. The staff is always on point and always put a good product.
- PCPedro CabreraDec 7, 20251.0They dont let m use the badroom ,because they said im.hispanic
- KFKianca FincherDec 1, 20251.0Tried to work with them but they’re always out of stock on everything.
- MDMiss DeniseOct 12, 20251.0Coffee tasted weak i promise u they wont get another dime of my money
Frequently Asked Questions About Dunkin'
What are the regular business hours for this Dunkin' location in Chicago, IL?
This Dunkin' location is open Monday through Friday from 5:00 AM to 9:00 PM, and on Saturday and Sunday from 6:00 AM to 9:00 PM.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services to customers.
What are some of the holiday drinks available at this Dunkin'?
You can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order ahead using a mobile app at this Dunkin'?
Yes, you can order ahead quickly by using the Dunkin' mobile app available on both iOS and Android.
What kind of meals does this Dunkin' serve?
This Dunkin' serves breakfast, lunch, and brunch, offering coffee, espresso, breakfast sandwiches, donuts, and tea.
Is there a drive-thru available at this Dunkin'?
Yes, this location has a drive-thru for convenient service.
Does this Dunkin' location offer free Wi-Fi?
Yes, free Wi-Fi is available at this Dunkin' location for customers.
Which pizza restaurants are nearby for customers who want more dining options?
Nearby pizza restaurants include Papa John's Pizza and Williams Inn Pizzeria, great spots if you want to grab a pizza after visiting Dunkin'.
Are there any sweet treat places near this Dunkin'?
Yes, Baskin-Robbins, an ice cream shop and bakery, is close by and is great for dessert after your coffee stop.
What nearby locations could I visit for entertainment or a night out after Dunkin'?
Nearby entertainment options include Andres Sports Bar for sports and drinks, Lemelle’s Luxury Lounge for cocktails and dancing, and Reese’s Lounge for a cocktail bar experience.