Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
380 reviews
5 stars
144
4 stars
70
3 stars
50
2 stars
28
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some staff being friendly while others are reported as rude and inattentive.
Order Accuracy
Many customers reported issues with incorrect orders, including wrong drinks and food items, leading to frustration.
Product Quality
Several reviews mentioned that the coffee and food items were often not fresh, with complaints about weak coffee and stale donuts.
Speed of Service
Customers frequently noted slow service, especially in the drive-thru, with some expressing dissatisfaction over long wait times.
Cleanliness
Multiple reviews highlighted concerns about cleanliness, including unsanitary conditions and a lack of attention to maintaining the dining area.
- MDMiss DeniseOct 12, 20251.0Coffee tasted weak i promise u they wont get another dime of my money
- WIWait for itSep 29, 20251.0My first time supporting a business in this area, worst idea. This place is nasty, house flies everywhere. Bad service, never coming back.
- DJDominique JacksonSep 16, 20251.0Ordered uber eats and received black coffee. Order was not correct.
- LWLena WoodsSep 16, 20252.0I always place a mobile order at least 15 min in advance and when I arrive at the location, my order is still not ready. Mobile orders are apparently not a priority here which is disappointing because I order ahead so I can take my kids to school right after. Very disappointed with this location as it use to be one of my favorite DDs.
- LSLil Snake2019Sep 8, 20252.0The food is good there like any other Dunkin’ Donuts, but they like to get orders wrong, I asked for iced coffee no sugar, they added sugar on that drink. I asked for a black tea, and they gave me black coffee. So annoying having to go back in and wait for my order to be redone whilst there’s other people trying to get their order aswell.
Frequently Asked Questions About Dunkin'
What are the regular business hours for this Dunkin' location in Chicago, IL?
This Dunkin' location is open Monday through Friday from 5:00 AM to 9:00 PM, and on Saturday and Sunday from 6:00 AM to 9:00 PM.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services to customers.
What are some of the holiday drinks available at this Dunkin'?
You can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order ahead using a mobile app at this Dunkin'?
Yes, you can order ahead quickly by using the Dunkin' mobile app available on both iOS and Android.
What kind of meals does this Dunkin' serve?
This Dunkin' serves breakfast, lunch, and brunch, offering coffee, espresso, breakfast sandwiches, donuts, and tea.
Is there a drive-thru available at this Dunkin'?
Yes, this location has a drive-thru for convenient service.
Does this Dunkin' location offer free Wi-Fi?
Yes, free Wi-Fi is available at this Dunkin' location for customers.
Which pizza restaurants are nearby for customers who want more dining options?
Nearby pizza restaurants include Papa John's Pizza and Williams Inn Pizzeria, great spots if you want to grab a pizza after visiting Dunkin'.
Are there any sweet treat places near this Dunkin'?
Yes, Baskin-Robbins, an ice cream shop and bakery, is close by and is great for dessert after your coffee stop.
What nearby locations could I visit for entertainment or a night out after Dunkin'?
Nearby entertainment options include Andres Sports Bar for sports and drinks, Lemelle’s Luxury Lounge for cocktails and dancing, and Reese’s Lounge for a cocktail bar experience.