Dunkin'

4.0
332 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3427 W Diversey Ave, Chicago, IL
60647, United States

Hours

Reviews

4.0
332 reviews
5 stars
181
4 stars
62
3 stars
35
2 stars
18
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rude behavior and poor service.

Order Accuracy

There are frequent complaints about incorrect orders and mistakes made by staff, leading to customer dissatisfaction.

Cleanliness

Several reviews mention issues with cleanliness, particularly in the bathrooms and overall store condition.

Staff Attitude

While some customers appreciate the professionalism and care of certain staff members, others report unprofessional behavior and lack of attention.

Product Quality

Feedback on product quality is varied, with some customers enjoying their drinks and food, while others express disappointment with stale items or incorrect preparations.
  • FA
    Fredys Alfaro
    Dec 24, 2025
    2.0
    Outlets don't work
  • RR
    Rulooyeah
    Dec 10, 2025
    1.0
    Today I was finally able to use my points that I've accumulated from the app and I was pretty exited since I've never had a gift from dunkin. Unfortunately it wasn't how I expected it. Person at the counter gave me attitude once I told her I wanted to use my points to get a free coffee. Yes she gave it to me but it was the worst coffee I've ever had. I've been a regular and tried to buy consistently to get my points. Very disappointed with everyone there since I always come to this location for them to treat me like this and for them to give me this type of service.
  • NG
    Noah G
    Aug 23, 2025
    3.0
    It’s okay, but certain employees give better service than others. I ordered medium iced latte, she accidentally made a small but instead of at least adding more milk she just added more ice. Just wish she could have remade it because Dunkin is expensive these days.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' at 3427 W Diversey Ave, Chicago?

Dunkin' is open daily from 4:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' offers delivery and curbside pickup services.