Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rude behavior and poor service.
Order Accuracy
There are frequent complaints about incorrect orders and mistakes made by staff, leading to customer dissatisfaction.
Cleanliness
Several reviews mention issues with cleanliness, particularly in the bathrooms and overall store condition.
Staff Attitude
While some customers appreciate the professionalism and care of certain staff members, others report unprofessional behavior and lack of attention.
Product Quality
Feedback on product quality is varied, with some customers enjoying their drinks and food, while others express disappointment with stale items or incorrect preparations.
FA
Fredys Alfaro
Dec 24, 2025
2.0
Outlets don't work
RR
Rulooyeah
Dec 10, 2025
1.0
Today I was finally able to use my points that I've accumulated from the app and I was pretty exited since I've never had a gift from dunkin. Unfortunately it wasn't how I expected it. Person at the counter gave me attitude once I told her I wanted to use my points to get a free coffee. Yes she gave it to me but it was the worst coffee I've ever had. I've been a regular and tried to buy consistently to get my points. Very disappointed with everyone there since I always come to this location for them to treat me like this and for them to give me this type of service.
NG
Noah G
Aug 23, 2025
3.0
It’s okay, but certain employees give better service than others. I ordered medium iced latte, she accidentally made a small but instead of at least adding more milk she just added more ice. Just wish she could have remade it because Dunkin is expensive these days.
What are the opening hours for Dunkin' at 3427 W Diversey Ave, Chicago?
Dunkin' is open daily from 4:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and pickup options?
Yes, this Dunkin' offers delivery and curbside pickup services.
What kind of food and drinks can I find at Dunkin'?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and specialty baked goods like donuts and bagels.
How can I order ahead for a faster experience at Dunkin'?
You can order ahead using the Dunkin’ mobile app available on both iOS and Android, or via online ordering through their official website.
Does Dunkin' have any special holiday menu items right now?
Yes, currently Dunkin' offers holiday items such as the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a Berry Sangria Refresher.
Where is this Dunkin' location situated in Chicago?
It is located at 3427 W Diversey Ave, Chicago, IL 60647, in Cook County.
What are some nearby places of interest around Dunkin' at Diversey Ave?
Nearby places include Elastic Arts music venue, Baskin-Robbins ice cream shop, Family Dollar discount and grocery store, and Superwash Coin Laundry.
Can I visit entertainment venues near Dunkin' after grabbing a coffee?
Yes, you can visit Elastic Arts, a nearby music and concert venue, or Voice of the City theatre and art gallery, both close to Dunkin'.
How can nearby stores like Family Dollar complement a visit to Dunkin'?
After enjoying your coffee or breakfast at Dunkin', you can conveniently shop at Family Dollar for groceries, discounts, and arts and crafts items nearby.
Is there convenient access to courier services or package pickup near Dunkin'?
Yes, nearby you will find harringtondeliverysolutions.com LLC for delivery services and UPS Access Point location for shipping and courier needs.