Brand Certified
Dunkin'
3.8(392 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
5201 W Fullerton Ave, Chicago, IL
60639, United States
Certified by Dunkin' • Feb 22, 2026
(773) 417-2142
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.8
392 reviews
5 stars
209
4 stars
66
3 stars
34
2 stars
15
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with several customers expressing dissatisfaction with their interactions.
Order Accuracy
Many customers reported issues with incorrect orders and poor handling of requests, leading to frustration.
Service Speed
While some customers praised the fast service, others experienced long wait times, particularly in the drive-thru.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about stale or poorly prepared items.
Positive Experiences
Despite the negative feedback, several customers shared positive experiences, noting friendly staff and good service.
- HBHelen Saca Buestan4 days ago1.0I say one because one of their employees named Jackie being terribly rude. I love Dunkin and a regular customer and I felt ignored by Samantha and Jackie (they were looking directly at me). I wanted a coffee and drink but left with nothing and with unpleasant customer service.
- AAAschia A5 days ago1.0Omg these ladies Jackie and Sam kept touching their faces while making my drink. They kept touching every thing they shouldnt!!! Even wiping their nose.. So disgusting please use some hand sanitizer and gloves like what you work with drinks and food!!! Super dirty!
- JCJay C6 days ago1.0The people who work here are very rude and the women who work in the morning make it very clear they do not want to be there. Very unprofessional. Save your money and time and go to another local Dunkin.
- SSsam6 days ago1.0Samantha and Jackie should be fired. They treat customers like garbage and mess up orders all the time. Their attitude is disgusting, if they don’t like working there they should get a new job. FIRE THEM!
- JBJocelyn BenitezFeb 20, 20261.0Ordered a coffee to get the pink glove but they said I have to be there "everyday" when in the advertisement did not say anything about that. Im a loyal customer with the app over 3k points and they still didn't care. What a waste Jackie and Samantha were so rude pls do ur job better. Ur over here crying about a pink glove and making it a big deal. So I just left it bc at the end they weren't going to give me anything and still try to put up a fight. Worse dunkin ever
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 5201 W Fullerton Ave, Chicago?
Dunkin' is open Monday through Friday from 4:30 AM to 6:30 PM, and on Saturday and Sunday from 5:00 AM to 6:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What special seasonal drinks are available at this Dunkin' location?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
How can I order ahead from Dunkin' at this location?
You can order ahead using the Dunkin' mobile app available on Apple App Store and Google Play, or order online through their order link.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals, including coffee, espresso, breakfast sandwiches, and donuts.
Are there options for coffee and donuts at this Dunkin' location?
Yes, this Dunkin' location specializes in coffee, espresso, donuts, breakfast sandwiches, and tea.
What are some nearby places I can visit before or after enjoying Dunkin'?
Nearby places include Subway for sandwiches, Dollar Island for groceries and convenience shopping, and Future Nails for nail salon services.
Is there convenient banking near Dunkin' at 5201 W Fullerton Ave?
Yes, Bank of America and a Bank of America ATM are located nearby for your banking needs.
Where can I find nearby health and wellness services around Dunkin'?
Nearby health and wellness places include Galileo Optical Boutique for eye care, JJ Fitness Life Studio for fitness, and Ximenas Beauty Salon for hair care.
Does this Dunkin' location support drive-thru and payment options?
Yes, this Dunkin' has a drive-thru and accepts both credit and debit cards for payment.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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