Dunkin'

4.4
399 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5050 W Grand Ave, Chicago, IL
60639, United States

Hours

Reviews

4.4
399 reviews
5 stars
250
4 stars
80
3 stars
45
2 stars
7
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff attitude; some customers praised friendly service while others reported rudeness and lack of respect.

Cleanliness

The establishment is generally noted for being clean, with several customers highlighting the cleanliness of the location.

Product Quality

Customers enjoyed the coffee and donuts, with many stating they were fresh and well-prepared, although there were some complaints about order accuracy.

Operational Issues

Several customers expressed frustration with the restroom being out of order and inconsistent closing times.

Speed of Service

Many reviews praised the quick service, although some noted long wait times during busy periods.
  • MC
    Martin Chmielewski
    3 days ago
    1.0
    My wife and I have been moving stuff since 4:00 in the morning in the afternoon we decided to stop in at Dunkin donuts to get some coffee and donuts for everyone that was helping us in this moving day This was just to hold us all over before I took everyone out for DINNER (everyone like #35 people) for dinner, I walk in and ask A young lady if there was a restroom were I can use to wash my hands and use the bathroom, because that's the right thing to do before handling Food, She said only for paying customers as I told her I was interested in purchasing enough for #35 work's I told this Lady as she was making a bacon sandwich I would like to wash my hands and use the restroom,she then decided to tell me the BATHROOMS are out of ORDER!!! I told her I'm purchase items I as a customer for #35 works I then was told The (restrooms are out of order) even though I saw the high school students going in and out of the bathroom without a PROBLEM!!!! So I left... VERY DISAPPOINTED ☹️ ☹️ decided to wait until I got to a different place that SOLD donuts & Coffee where I spent over $155.00 on donuts & 3 boxes of coffee and a few other items it is pretty sad that these young lady who told me No!!! But the other person that was there told her way did you say that to him she replied to her co-worker I was busy doing something else and he was interrupting me, she then told the other co-worker end of discussion!!! She looked at me like I was homeless yet I'm driving a 65,000 Dodge Ram 1500 4x4 Pick-truck, if you have cameras you would see my black truck in the parking lot full of boxes..!!! This LADY need to learn RESPECT, COMMON SENSE, PATIENCE, something they don't have anymore. IT'S PRETTY SAD THAT I WAS GIVEN NO RESPECT!! SHE ROLLED HER EYES AND LOOKED AT ME LIKE I WASN'T WORTH HER TIME AND WAS GIVEN A VERY RUDE AND DISRESPECTFUL ANSWER.TO THE OWNERS WHO HIRED THIS YOUNG LADY I BELIEVE SHE SHOULD BE RETRAINED OR LET GO!!! I AM GOING TO LET EVERYONE I KNOW THAT PASSING THROUGH GRAND AVENUE( NOT TO STOP AT THIS DUNKIN' DONUTS AND DO NOT PURCHASE ANY OF THEIR ITEMS I AM PUTTING YOU ON BLAST )!!!! THERE IS NOTHING YOU CAN SAY OR DO TO FIX THIS SITUATION!!! I AM PUTTING YOUR ADDRESS ON YOUTUBE, TIK TOK, FACEBOOK, I AM GOING TO LET CTA, TRUCK DRIVERS TRAIN CONDUCTORS,"EVERYONE" NOT BUY FROM THIS PLACE.......THANK YOU BUT NO THANK YOU....... YOU GUYS SHOULD GET ZERO STARS ALL THE WAY ACROSS FOR EVERYTHING.......
  • JC
    Jose Caceres
    Jul 27, 2025
    1.0
    No me gustó la tienda porque no reciben tarjeta saben que aquí en estados unidos se paga más con tarjeta que en cash
  • LV
    Luis Vega
    Jul 24, 2017
    5.0
    Very friendly staff and their coffee for some reason I feel like it taste better than other Dunkin' Donuts.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 5050 W Grand Ave, Chicago?

Dunkin' is open daily from 5:00 AM to 8:00 PM.

What types of food and drinks does this Dunkin' location serve?

This Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and comfort food for breakfast, lunch, brunch, and dinner.