Dunkin'

3.7
395 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
825 W 47th St, Chicago, IL
60609, United States

Hours

Reviews

3.7
395 reviews
5 stars
195
4 stars
65
3 stars
38
2 stars
22
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders and poor drink preparation, including missing items and wrong beverages.

Cleanliness and Hygiene

Several reviews mentioned unsanitary conditions, including reports of insects and unclean food preparation areas.

Pricing Issues

Customers expressed frustration over higher prices compared to other locations and unexpected charges for items.

Mixed Experiences

While some customers praised the friendly service and quality of food, many others had negative experiences, indicating inconsistency in service quality.
  • LC
    Luis Claros
    6 days ago
    1.0
    Una mala atención al cliente . Deberían de mejor la atención . El vendedor es arrogante
  • HS
    Hector Santiago
    Nov 2, 2025
    3.0
    It's OK just coffee and donuts
  • TM
    Tristan Malone
    Nov 2, 2025
    2.0
    Didn’t receive my 2nd or bagel minis, and asked for an extra shot of espresso and I asked if there was a shot because my iced latte looked like just cream, they said it was added but on the side of the cup there was nothing written for an extra shot espresso. Terrible service
  • PS
    Porter Sutherland
    Oct 3, 2025
    1.0
    Sat in the corner for an hour. The worker on staff was rude to every last costumer that walked in and to the people in the drive thru as well.
  • JJ
    johngabril
    Sep 26, 2025
    1.0
    I dont like to leave a bad review; however, they do deserve this one. I placed an online order for an Arnold palmer (ice tea & lemonade). Cant mess that up. Right?? Got there and realized he gave me water with ice. I said, "hey sir, I wanted an ice tea and lemonade" so he poured it out and gave me a new batch and said, "there you go." I tasted it and it's literally ICE TEA AND WATER! He tried to gas light me and said, "did you not see how I pour your drink" - unprofessional, unaware, and unintelligent. Go somewhere else

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 825 W 47th St, Chicago, IL?

Dunkin' is open 24 hours a day, 7 days a week, so you can get your coffee and breakfast any time.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.