Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
576 reviews
5 stars
278
4 stars
81
3 stars
58
2 stars
35
1 star
124
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed; while some praise the friendly and quick service, others report rude staff and incorrect orders.
Food Quality
Many customers complain about cold or stale food items, particularly breakfast sandwiches and donuts.
Cleanliness
The cleanliness of the location is generally appreciated, but there are reports of flies on donuts and inconsistent food presentation.
Efficiency
The drive-thru service is often noted for being fast, but in-store service can be slow and disorganized, especially during busy hours.
Customer Loyalty
Despite the issues, some customers express loyalty to the location due to specific staff members who provide excellent service.
- VGVictoria GainesNov 6, 20254.0I love this locate for my morning commute. Service was good until the mix up with my order but corrected fast. The ladies working that very nice.
- HRHelen RiveraOct 31, 20254.0Little tight through drive thru, but they have fast service.
- BCBenajah CunninghamOct 26, 20255.0Claimed my free iced tea reward!
- EEElizabethOct 5, 20253.0I stop by today for the first time, I asked for a regular croissant ham and chesse with bacon added, the sandwich, I said sandwich and the guy said no bacon just ham and cheese, I was confused so I asked at the window you don't have bacon anymore, they said yes so I was why can it be added to my sandwich? They keep saying that is not a sandwich, I didn't want to argue so I just let it alone. When I open it , they give me a croissant stuffer that already come prepared. That's not what I asked for, and no wounder, they keep saying it was not a sandwich.
- PCPeoples ChoiceSep 11, 20254.0Everyone was lovely! The coffee was delicious as usual!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 1316 W Cermak Rd, Chicago?
Dunkin' is open 24 hours a day, 7 days a week at this location.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What type of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and comfort food, suitable for breakfast, lunch, brunch, and dinner.
Are there any special seasonal drinks available at Dunkin'?
Yes, during the holiday season, Dunkin' offers specials like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for this Dunkin' location?
Absolutely! You can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' has a drive-thru service available for quick and convenient orders.
Is the Dunkin' at 1316 W Cermak Rd family-friendly and does it welcome children?
Yes, this Dunkin' welcomes families and children.
What nearby food options are there around Dunkin' on W Cermak Rd?
Nearby food options include Subway for sandwiches, the Southern Pitch Food Truck, The Cajun Connoisseur Food Truck and Catering, Jerk Modern Jamaican Grill, Boo Coo Roux, El Taco Encebollado, and Zero Degress ice cream and smoothie shop.
Are there any nearby cultural or event spaces near Dunkin' for visitors?
Yes, The Foundry at 1358 is a nearby venue and event space, and the Pilsen Historic District is an area rich in landmarks and cultural sites to explore before or after your visit.
What nearby businesses could help someone visiting Dunkin' with other needs?
Nearby businesses include V & V Supremo Foods for food products, Digital Copier Mart for business services, and Carmichael Truck Repair for automotive needs.