Brand Certified
Dunkin'
3.6(586 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
1316 W Cermak Rd, Chicago, IL
60608, United States
Certified by Dunkin' • Feb 22, 2026
(312) 243-7833
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.6
586 reviews
5 stars
283
4 stars
81
3 stars
59
2 stars
36
1 star
127
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were numerous complaints about rude service and incorrect orders.
Speed of Service
The drive-thru service is often noted as fast, but in-store service can be slow and inconsistent, leading to long wait times.
Food Quality
Several reviews mentioned issues with food quality, including cold items and incorrect orders, particularly with breakfast sandwiches.
Cleanliness
The location is generally described as clean, but there are reports of flies on donuts and inconsistent food availability.
- HMHéctor Martínez3 days ago2.0Mala atención, había un indú le pedí un frozen caramel coffee y dice que ahí no preparaban y en linea si podía pedirlo en la misma sucursal. Por flojo por no querer hacerlo en la licuadora me negó el producto. 👎
- ARAryan ReddyFeb 16, 20261.0They didn’t respond at the drive in and when we moved to the window the guy was present and busy in his phone and we left without ordering . Worst service
- CDChantel DanielsFeb 11, 20261.0Just find another dunkin i am sure it will be better than this one
- CGCinthya GonzalezFeb 3, 20265.0I have been coming to this Dunkin location since I moved in the neighborhood and all I’ve ever experienced was amazing service. Through time they’ve managed to know my order and continue to welcome me with a smile.
- SGSteve GonzalezJan 25, 20265.0They have great customer service. I would highly recommend this place. God bless you.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 1316 W Cermak Rd, Chicago?
Dunkin' is open 24 hours a day, 7 days a week at this location.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What type of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and comfort food, suitable for breakfast, lunch, brunch, and dinner.
Are there any special seasonal drinks available at Dunkin'?
Yes, during the holiday season, Dunkin' offers specials like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for this Dunkin' location?
Absolutely! You can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' has a drive-thru service available for quick and convenient orders.
Is the Dunkin' at 1316 W Cermak Rd family-friendly and does it welcome children?
Yes, this Dunkin' welcomes families and children.
What nearby food options are there around Dunkin' on W Cermak Rd?
Nearby food options include Subway for sandwiches, the Southern Pitch Food Truck, The Cajun Connoisseur Food Truck and Catering, Jerk Modern Jamaican Grill, Boo Coo Roux, El Taco Encebollado, and Zero Degress ice cream and smoothie shop.
Are there any nearby cultural or event spaces near Dunkin' for visitors?
Yes, The Foundry at 1358 is a nearby venue and event space, and the Pilsen Historic District is an area rich in landmarks and cultural sites to explore before or after your visit.
What nearby businesses could help someone visiting Dunkin' with other needs?
Nearby businesses include V & V Supremo Foods for food products, Digital Copier Mart for business services, and Carmichael Truck Repair for automotive needs.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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