Brand Certified
Dunkin'
3.6(430 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
6738 W Archer Ave, Chicago, IL
60638, United States
Certified by Dunkin' • Feb 22, 2026
(773) 586-5969
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.6
430 reviews
5 stars
210
4 stars
57
3 stars
43
2 stars
22
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; while some employees like Desiree and Natalia received high praise for their friendliness and service, many customers reported rude and unprofessional interactions.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including wrong items and preparation mistakes, leading to customer frustration.
Speed of Service
While some customers appreciated the fast service, others experienced long wait times and slow service, particularly during busy hours.
Food Quality
Several reviews mentioned poor food quality, including stale donuts and improperly prepared items, contributing to a negative dining experience.
Management Issues
There are complaints about management and staffing, including claims of being short-staffed and inconsistent service hours.
- CCCalia C.Feb 19, 20261.0Everytime I make an order whether it's online or in person, this location screws up or misses an item. I don't understand why it's so hard to throughly read and follow the orders people put in. I do not recommend this location at all.
- GMGabriela MunozFeb 18, 20261.0The coffee at this location was always my favorite, for the past month the coffee has been tasting awful. I love their service, but something is wrong with the way the coffee tastes lately.
- CSclaudia sandovalFeb 16, 20261.0Customer service is TERRIBLE!!!!!! The morning crew make it a negative experience. They seem agitated to be taking our order. They are short and impatient. And I guess thank you, have a nice day generation is gone.
- EGEdward GruzeJan 13, 20265.0They were fast!
- SFSophia FarfanDec 22, 20255.0Amazing my coffee was on point I loved it Tasted so good Jessica the manager is such a sweetheart love her! Jonathon was so nice he made my drink for me so fast me and the manger Jessica were having a nice long conversation went here at 8:30 AM service was so good definitely friendly people and I had a nice day because of this DD I recommend you go here it’s so good.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 6738 W Archer Ave, Chicago, IL?
Dunkin' operates 24 hours on most days except Wednesday (open 4:00AM to 10:00PM) and Thursday (open from 5:30AM).
What types of food and beverages does Dunkin' offer at this location?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of other baked goods suitable for breakfast, lunch, and brunch.
Does this Dunkin' location offer drive-thru, delivery, or curbside pickup services?
Yes, this Dunkin' has a drive-thru and offers delivery and curbside pickup services.
Are there any special seasonal drinks available right now at Dunkin'?
Yes, Dunkin' is featuring holiday drinks including the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using mobile apps for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple and Android devices for a fast grab-and-go experience.
Does Dunkin' at this Chicago location accept credit and debit cards?
Yes, they accept both credit and debit card payments.
Is Dunkin' family and child friendly?
Yes, this Dunkin' location welcomes families and children and serves vegetarian options as well.
What nearby places can I visit before or after my Dunkin' visit?
You can visit nearby places such as A Cup Of Joe cafe, McDonald's fast food restaurant, or Southern Belle restaurant for more dining options in the area.
Are there any nearby services around Dunkin' for personal care or grooming?
Yes, nearby you can find Barber Bob's for haircuts and VIP Poodle Salon for pet grooming services, making it convenient to take care of personal and pet grooming needs.
Where can I find healthcare services near Dunkin' on 6738 W Archer Ave?
Nearby healthcare services include City Dental, Dr. Peter A. Drahos dental services, and Archer Chiropractic Clinic for chiropractic and acupuncture treatments.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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