Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
422 reviews
5 stars
207
4 stars
57
3 stars
42
2 stars
21
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unprofessional behavior from staff, while others praised specific employees for their friendliness and helpfulness.
Order Accuracy
Numerous reviews highlight issues with order accuracy, with many customers expressing frustration over incorrect orders and poor handling of requests.
Cleanliness and Quality
Several customers reported concerns about food quality and cleanliness, including stale items and unsanitary food preparation practices.
Speed of Service
While some customers appreciated the fast service, others noted long wait times and slow service, particularly during peak hours.
Management Issues
There are indications of management problems, with customers mentioning inconsistent hours of operation and a lack of oversight leading to poor employee performance.
- SFSophia FarfanDec 22, 20255.0Amazing my coffee was on point I loved it Tasted so good Jessica the manager is such a sweetheart love her! Jonathon was so nice he made my drink for me so fast me and the manger Jessica were having a nice long conversation went here at 8:30 AM service was so good definitely friendly people and I had a nice day because of this DD I recommend you go here it’s so good.
- MVMarilyn VazquezNov 15, 20251.0I had an unpleasant experience at this location today. The employee taking my order was very curt and came off as rude, and the cashier didn’t make any effort to assist - he didn’t even stretch the card reader toward me so I could pay using my card. There was no eye contact, no greeting, and no “good morning.” A little courtesy goes a long way, and unfortunately it was completely missing here.
- JGJavier GonzalezNov 4, 20255.0Thanks to the morning crew specially Jonathan that always takes care of my daughter, he’s very kind and friendly my daughter loves him!!!!
- MLMelissa LinkOct 26, 20251.0Staff here, particularly Mark, is inept and not respectful. People in this community deserve better when just trying to get a cup of coffee. This is a good reminder to shop at small, local businesses rather than deal with dysfunction and rudeness at places like this DD.
- JFJustin FuentesOct 8, 20251.0No one speaks English so they always mess up your order
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 6738 W Archer Ave, Chicago, IL?
Dunkin' operates 24 hours on most days except Wednesday (open 4:00AM to 10:00PM) and Thursday (open from 5:30AM).
What types of food and beverages does Dunkin' offer at this location?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of other baked goods suitable for breakfast, lunch, and brunch.
Does this Dunkin' location offer drive-thru, delivery, or curbside pickup services?
Yes, this Dunkin' has a drive-thru and offers delivery and curbside pickup services.
Are there any special seasonal drinks available right now at Dunkin'?
Yes, Dunkin' is featuring holiday drinks including the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using mobile apps for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple and Android devices for a fast grab-and-go experience.
Does Dunkin' at this Chicago location accept credit and debit cards?
Yes, they accept both credit and debit card payments.
Is Dunkin' family and child friendly?
Yes, this Dunkin' location welcomes families and children and serves vegetarian options as well.
What nearby places can I visit before or after my Dunkin' visit?
You can visit nearby places such as A Cup Of Joe cafe, McDonald's fast food restaurant, or Southern Belle restaurant for more dining options in the area.
Are there any nearby services around Dunkin' for personal care or grooming?
Yes, nearby you can find Barber Bob's for haircuts and VIP Poodle Salon for pet grooming services, making it convenient to take care of personal and pet grooming needs.
Where can I find healthcare services near Dunkin' on 6738 W Archer Ave?
Nearby healthcare services include City Dental, Dr. Peter A. Drahos dental services, and Archer Chiropractic Clinic for chiropractic and acupuncture treatments.