Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
421 reviews
5 stars
205
4 stars
57
3 stars
43
2 stars
21
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling rushed and disrespected during their interactions.
Order Accuracy
A significant number of customers reported frequent mistakes with their orders, including incorrect items and preparation.
Food Quality
Several reviews mentioned issues with food quality, including stale donuts and improperly prepared items, leading to dissatisfaction.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and friendly demeanor, particularly highlighting Desiree and Natalia.
Operational Issues
Customers expressed frustration with inconsistent hours of operation, including being closed during posted hours and slow service.
- MVMarilyn VazquezNov 15, 20251.0I had an unpleasant experience at this location today. The employee taking my order was very curt and came off as rude, and the cashier didn’t make any effort to assist - he didn’t even stretch the card reader toward me so I could pay using my card. There was no eye contact, no greeting, and no “good morning.” A little courtesy goes a long way, and unfortunately it was completely missing here.
- JGJavier GonzalezNov 4, 20255.0Thanks to the morning crew specially Jonathan that always takes care of my daughter, he’s very kind and friendly my daughter loves him!!!!
- MLMelissa LinkOct 26, 20251.0Staff here, particularly Mark, is inept and not respectful. People in this community deserve better when just trying to get a cup of coffee. This is a good reminder to shop at small, local businesses rather than deal with dysfunction and rudeness at places like this DD.
- JFJustin FuentesOct 8, 20251.0No one speaks English so they always mess up your order
- KKkristina kohnSep 22, 20251.0This is the worst dunkin ive ever been to Alecia told me I couldn't use my reward code and told me to go to another Dunkin what kind of customer service is that I asked for a refund and took my business somewhere else I don't have to spend my money at business that argue with customer this guy definitely needs more training I will tell everyone not to come to this place!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 6738 W Archer Ave, Chicago, IL?
Dunkin' operates 24 hours on most days except Wednesday (open 4:00AM to 10:00PM) and Thursday (open from 5:30AM).
What types of food and beverages does Dunkin' offer at this location?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of other baked goods suitable for breakfast, lunch, and brunch.
Does this Dunkin' location offer drive-thru, delivery, or curbside pickup services?
Yes, this Dunkin' has a drive-thru and offers delivery and curbside pickup services.
Are there any special seasonal drinks available right now at Dunkin'?
Yes, Dunkin' is featuring holiday drinks including the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using mobile apps for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple and Android devices for a fast grab-and-go experience.
Does Dunkin' at this Chicago location accept credit and debit cards?
Yes, they accept both credit and debit card payments.
Is Dunkin' family and child friendly?
Yes, this Dunkin' location welcomes families and children and serves vegetarian options as well.
What nearby places can I visit before or after my Dunkin' visit?
You can visit nearby places such as A Cup Of Joe cafe, McDonald's fast food restaurant, or Southern Belle restaurant for more dining options in the area.
Are there any nearby services around Dunkin' for personal care or grooming?
Yes, nearby you can find Barber Bob's for haircuts and VIP Poodle Salon for pet grooming services, making it convenient to take care of personal and pet grooming needs.
Where can I find healthcare services near Dunkin' on 6738 W Archer Ave?
Nearby healthcare services include City Dental, Dr. Peter A. Drahos dental services, and Archer Chiropractic Clinic for chiropractic and acupuncture treatments.