Dunkin'

2.6
53 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
201 W Lake St, Chicago, IL
60606, United States

Hours

Reviews

2.6
53 reviews
5 stars
14
4 stars
6
3 stars
3
2 stars
4
1 star
26
  • KS
    Kelly Stalsburg
    Oct 9, 2025
    5.0
    Very fast and efficient! I am in and out of here with my coffee in 3 minutes.
  • JS
    Jacob Surprise
    Oct 6, 2025
    1.0
    Bad location and theres a reason i avoid coming here unless im desperate. Bagels are always stiff and never fresh. Any breakfast* item is somehow always lukewarm. Every single donut i have ever gotten here always tastes off and any icing is always melting off in a bad way. Avoid
  • RP
    Regina Phlange
    Jul 18, 2022
    1.0
    I would give 0 stars if I could. The worst customer service I have ever witnessed. I got yelled at because someone else took my drink and there is almost no espresso in the latte.
  • KR
    Keyshla Rivera
    Dec 30, 2021
    1.0
    This location is empty for a reason, the baristas are extremely slow and have very little care for the quality of food. I got this sausage egg and cheese croissant at 9 am on a Thursday, aka peak time downtown. The sausage was dried out, burnt and inedible. The coffee tasted burnt. I could’ve gotten a cheaper one that tasted better across the st at 7/11. Also, the patrons stand and wait endlessly while the very slow baristas prioritize pick up orders. Not very covid friendly to have a full lobby.
  • AG
    Ashley Grace
    Jun 18, 2020
    5.0
    A man came in there without a mask on the cashier was quick to ask him very politely if he had a mask to put on. The man then threw a tantrum and rudely asked “Are you not going to serve me?!” the cashier stayed calm and said no I will not. He asked again “are you going to serve me” and again she said not if you don’t have a mask on. He left begrudgingly. The cashier handled that situation so swiftly & I’m grateful she enforced the mandatory mask rule — which probably isn’t easy. Wonderful service, thank you to that woman Better at enforcing the rules than the Chicago cops

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 201 W Lake St, Chicago?

Dunkin' is open Monday to Friday from 5:30 AM to 5:00 PM, Saturday from 7:00 AM to 2:00 PM, and Sunday open 24 hours.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' provides delivery and curbside pickup services.