Dunkin'

4.2
447 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5401 N Harlem Ave, Chicago, IL
60656, United States

Hours

Reviews

4.2
447 reviews
5 stars
277
4 stars
79
3 stars
35
2 stars
16
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and attentive, others reported rude service and incorrect orders.

Food Quality

Many customers enjoyed the food and drinks, particularly the coffee and donuts, but there were complaints about incorrect orders and food quality, such as stale donuts.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting it was clean while others reported dirty conditions.

Operational Issues

Several customers expressed frustration with inconsistent hours of operation and issues with order accuracy.

Speed of Service

While many reviews highlighted quick service, there were also mentions of slow service during busy times.
  • VP
    Vitaliy Pilyuk
    Oct 19, 2025
    1.0
    Horrible customer service.
  • AA
    Anmar Alazawy
    Oct 14, 2025
    5.0
    amazing food and drinks
  • JY
    Jacqueline Yezeguielian
    Aug 31, 2025
    4.0
    I really like this location. Just wish it had a drive-thru.
  • MV
    Mike Veller
    Aug 8, 2025
    5.0
    The employees were very attentive and got my order right the first time.👍
  • TO
    Tim Olsen
    Jun 24, 2025
    2.0
    Eat somewhere else.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for this Dunkin' location?

This Dunkin' location in Chicago, IL is open Monday through Saturday from 4:00 AM to 9:00 PM, and on Sunday from 5:00 AM to 8:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.