Brand Certified
Dunkin'
4.2(448 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
5401 N Harlem Ave, Chicago, IL
60656, United States
Certified by Dunkin' • Feb 22, 2026
(708) 831-4209
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
4.2
448 reviews
5 stars
279
4 stars
79
3 stars
35
2 stars
16
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff friendliness and attentiveness is generally positive, with many customers praising the quick and accurate service.
Food Quality
While many customers enjoyed the food and drinks, there were complaints about inconsistencies in food preparation and quality, particularly with hashbrowns and donuts.
Cleanliness
The cleanliness of the store received mixed reviews, with some customers noting it was clean while others reported issues with garbage and overall hygiene.
Order Accuracy
Several customers experienced issues with incorrect orders, leading to frustration and disappointment.
Location Issues
The lack of a drive-thru and small parking lot were mentioned as inconveniences by multiple customers.
- KHKrystyna H.Dec 31, 20255.0They make really good cappy’s here I went to the Nagle one & they always make my drinks different but the one here always get it right every time
- AVAvan ValenzianoDec 22, 20255.0There’s like 5 Dunkin’s equidistant from me but this is my personal choice. Here just about every morning. I swear this is the only Dunkin that actually makes crispy hashbrowns, everywhere else is soggy! Avocado toast is always perfectly toasted, whereas the Nagle/Foster/Higgins location regularly cooks the bread to the consistency of a leather boot. Place is clean, staff knows their locals. I’m happy.
- VPVitaliy PilyukOct 19, 20251.0Horrible customer service.
- AAAnmar AlazawyOct 14, 20255.0amazing food and drinks
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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