Brand Certified
Dunkin'
3.5(307 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
3256 S Ashland Ave, Chicago, IL
60608, United States
Certified by Dunkin' • Feb 22, 2026
(800) 447-0013
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.5
307 reviews
5 stars
142
4 stars
52
3 stars
20
2 stars
10
1 star
83
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlight poor customer service, including rude staff, incorrect orders, and long wait times.
Order Accuracy
Many customers reported receiving incorrect orders, with issues in both drive-thru and in-store service.
Product Quality
Several reviews mentioned stale food items and poorly made drinks, leading to dissatisfaction with the overall product quality.
Staff Attitude
Customers frequently noted unwelcoming and dismissive attitudes from staff, contributing to a negative experience.
- PLPriscilla LopezJan 26, 20261.0Horrible went this morning and if i didnt notice they did not make my coffee as i told them and they did add creamer after i told them but it still taste horrible wasnt made correctly do better
- JFJose Arturo Munoz FernandezJan 24, 20261.0Hice la orden por la app hace 15 minutos y llego y todavía dudo otros 10 en que me lo den
- JPJessica PirelliJan 11, 20261.0in the morning i have 0 problems, but at night its the same man every time who continously messed with and tried to overcharge me for my drink. I almost had to pay OVER $8 for a large drink with light ice and when i asked about it all i got was "light ice fee" which doesnt make sense since my drink is like $5.60. He constantly argues me about how i cant have no ice and light ice is the only option. I went just a littl ago and ordered 2 small drinks, was charged over $12 and had over an inch missing from each drink. i despise this worker honestly he never listens to my order and consistsntly overcharges me.
- ALAlberto LechugaJan 3, 20261.0Waited for 10 minutes in drive thru while 2 guys not in cars were ordering at the window. It was 7 pm and the doors were unlocked. I left
- KSKari SmithDec 29, 20251.0Drinks are rarely made right, donuts are stale, and the staff acts annoyed instead of welcoming. Bare minimum effort across the board. Definitely not the Dunkin experience you expect.
Frequently Asked Questions About Dunkin'
What are the main menu offerings at Dunkin' on 3256 S Ashland Ave?
Dunkin' serves a wide variety of coffee, espresso, breakfast sandwiches, donuts, tea, and new fall menu items like Pumpkin Spice Iced Signature Latte and Cereal N' Milk Iced Latte.
What are the operating hours of this Dunkin' location?
This Dunkin' location is open 24 hours a day, 7 days a week, from 00:00 to 23:59.
Does this Dunkin' offer delivery and curbside pickup?
Yes, this Dunkin' offers both delivery and curbside pickup services.
How can I order ahead from Dunkin' to save time?
You can order ahead using the Dunkin' mobile app available on iOS and Android or via their website or order links for quick grab-and-go.
Is there a drive-thru service available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru service for convenient order pickup.
What payment methods are accepted at this Dunkin'?
Dunkin' accepts both debit and credit cards as payment methods.
Does Dunkin' have free Wi-Fi at this location?
Yes, free Wi-Fi is available at this Dunkin' location.
Which nearby places can I visit before or after my Dunkin' visit for beauty and spa services?
Nearby you can visit Bambi's Beauty Room, Serenity Head & Spa, Empire Cutz, Esthetically Carmen, Tip Nails, and Patty's Hair Design for beauty and spa services.
Are there dining options near Dunkin' if I want to try other foods?
Yes, nearby dining includes BBQ Patio (barbecue), White Castle (fast food and burgers), Popeyes Louisiana Kitchen (chicken), Taste of Chicago Restaurant (American), and Brandi Pizza and Wings (pizza and American).
Where can I find essential services close to this Dunkin' location?
Close by are Pacific Global Bank, Sigma Associates Insurance Agency, Amazon Locker - Nial, Verizon Wireless, Archer Cleaners, and CoinFlip Bitcoin ATM for various services like banking, insurance, mobile phones, shipping, cleaning, and finance.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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