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Dunkin'

3.5
(307 reviews)

Business Details

3256 S Ashland Ave, Chicago, IL
60608, United States
(800) 447-0013
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3256 S Ashland Ave, Chicago, IL
60608, United States

Hours

Reviews

3.5
307 reviews
5 stars
142
4 stars
52
3 stars
20
2 stars
10
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlight poor customer service, including rude staff, incorrect orders, and long wait times.

Order Accuracy

Many customers reported receiving incorrect orders, with issues in both drive-thru and in-store service.

Product Quality

Several reviews mentioned stale food items and poorly made drinks, leading to dissatisfaction with the overall product quality.

Staff Attitude

Customers frequently noted unwelcoming and dismissive attitudes from staff, contributing to a negative experience.
  • PL
    Priscilla Lopez
    Jan 26, 2026
    1.0
    Horrible went this morning and if i didnt notice they did not make my coffee as i told them and they did add creamer after i told them but it still taste horrible wasnt made correctly do better
  • JF
    Jose Arturo Munoz Fernandez
    Jan 24, 2026
    1.0
    Hice la orden por la app hace 15 minutos y llego y todavía dudo otros 10 en que me lo den
  • JP
    Jessica Pirelli
    Jan 11, 2026
    1.0
    in the morning i have 0 problems, but at night its the same man every time who continously messed with and tried to overcharge me for my drink. I almost had to pay OVER $8 for a large drink with light ice and when i asked about it all i got was "light ice fee" which doesnt make sense since my drink is like $5.60. He constantly argues me about how i cant have no ice and light ice is the only option. I went just a littl ago and ordered 2 small drinks, was charged over $12 and had over an inch missing from each drink. i despise this worker honestly he never listens to my order and consistsntly overcharges me.
  • AL
    Alberto Lechuga
    Jan 3, 2026
    1.0
    Waited for 10 minutes in drive thru while 2 guys not in cars were ordering at the window. It was 7 pm and the doors were unlocked. I left
  • KS
    Kari Smith
    Dec 29, 2025
    1.0
    Drinks are rarely made right, donuts are stale, and the staff acts annoyed instead of welcoming. Bare minimum effort across the board. Definitely not the Dunkin experience you expect.

Frequently Asked Questions About Dunkin'

What are the main menu offerings at Dunkin' on 3256 S Ashland Ave?

Dunkin' serves a wide variety of coffee, espresso, breakfast sandwiches, donuts, tea, and new fall menu items like Pumpkin Spice Iced Signature Latte and Cereal N' Milk Iced Latte.

What are the operating hours of this Dunkin' location?

This Dunkin' location is open 24 hours a day, 7 days a week, from 00:00 to 23:59.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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