Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
304 reviews
5 stars
141
4 stars
52
3 stars
20
2 stars
10
1 star
81
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders being served, both in-store and at the drive-thru.
Food Quality
Customers expressed dissatisfaction with the quality of food, including stale donuts and poorly made drinks.
Customer Experience
Several reviews mentioned a lack of customer care and attention, with staff appearing disinterested or dismissive.
Positive Notes
Despite the negative feedback, some customers praised the coffee and specific staff members for their friendliness.
- JPJessica Pirelli1 day ago1.0in the morning i have 0 problems, but at night its the same man every time who continously messed with and tried to overcharge me for my drink. I almost had to pay OVER $8 for a large drink with light ice and when i asked about it all i got was "light ice fee" which doesnt make sense since my drink is like $5.60. He constantly argues me about how i cant have no ice and light ice is the only option. I went just a littl ago and ordered 2 small drinks, was charged over $12 and had over an inch missing from each drink. i despise this worker honestly he never listens to my order and consistsntly overcharges me.
- ALAlberto LechugaJan 3, 20261.0Waited for 10 minutes in drive thru while 2 guys not in cars were ordering at the window. It was 7 pm and the doors were unlocked. I left
- IHIsabelle HanleyDec 29, 20251.0The workers are horrible and the food is worse somehow😭
- KSKari SmithDec 29, 20251.0Drinks are rarely made right, donuts are stale, and the staff acts annoyed instead of welcoming. Bare minimum effort across the board. Definitely not the Dunkin experience you expect.
- OGOlivia GarzaDec 24, 20251.0What is going on with the drive thru? I cannot hear the person taking my order. Does this mean they can't hear me? I have even said "I can't hear you but this is my order". When they repeat my order to me, i can't even verify if its correct because I can't hear them. Needless to say, I have been disappointed several times because they have gotten my order wrong. They'll be losing a customer over an easy fix.
Frequently Asked Questions About Dunkin'
What are the main menu offerings at Dunkin' on 3256 S Ashland Ave?
Dunkin' serves a wide variety of coffee, espresso, breakfast sandwiches, donuts, tea, and new fall menu items like Pumpkin Spice Iced Signature Latte and Cereal N' Milk Iced Latte.
What are the operating hours of this Dunkin' location?
This Dunkin' location is open 24 hours a day, 7 days a week, from 00:00 to 23:59.
Does this Dunkin' offer delivery and curbside pickup?
Yes, this Dunkin' offers both delivery and curbside pickup services.
How can I order ahead from Dunkin' to save time?
You can order ahead using the Dunkin' mobile app available on iOS and Android or via their website or order links for quick grab-and-go.
Is there a drive-thru service available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru service for convenient order pickup.
What payment methods are accepted at this Dunkin'?
Dunkin' accepts both debit and credit cards as payment methods.
Does Dunkin' have free Wi-Fi at this location?
Yes, free Wi-Fi is available at this Dunkin' location.
Which nearby places can I visit before or after my Dunkin' visit for beauty and spa services?
Nearby you can visit Bambi's Beauty Room, Serenity Head & Spa, Empire Cutz, Esthetically Carmen, Tip Nails, and Patty's Hair Design for beauty and spa services.
Are there dining options near Dunkin' if I want to try other foods?
Yes, nearby dining includes BBQ Patio (barbecue), White Castle (fast food and burgers), Popeyes Louisiana Kitchen (chicken), Taste of Chicago Restaurant (American), and Brandi Pizza and Wings (pizza and American).
Where can I find essential services close to this Dunkin' location?
Close by are Pacific Global Bank, Sigma Associates Insurance Agency, Amazon Locker - Nial, Verizon Wireless, Archer Cleaners, and CoinFlip Bitcoin ATM for various services like banking, insurance, mobile phones, shipping, cleaning, and finance.