Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
324 reviews
5 stars
142
4 stars
72
3 stars
53
2 stars
17
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor attitudes and unprofessional behavior from staff, with some noting that employees were distracted or unhelpful.
Quality Issues
Multiple reviews highlighted issues with food and drink quality, including stale donuts, poorly made coffee, and unsatisfactory food items.
Pricing Concerns
Customers frequently mentioned high prices for items, often feeling that the cost did not match the quality of the products received.
Cleanliness
Several reviews pointed out cleanliness issues within the establishment, including dirty tables and unsanitary conditions.
Service Speed
Customers expressed frustration with slow service, particularly during busy times, with some reporting long wait times for orders.
- AFAmy FrieldNov 11, 20255.0They always fix it right
- KMK MzOct 27, 20251.0This place was a gem. Open 24 hours a day. They changed the person who works the night shift and now I have stopped going. First it was small mistake like the drink size of the syrup added. Then the drinks looked like diluted mud. And it ended when I ordered to take to my job and we I get to the office every single donut was a stale rock hard piece of dough. That new person knowingly sold me substandard inedible products.
- ALAlison LOct 25, 20251.0My oh my.....guys I got a medium shake and a medium frozen coffee. Tell me why I spent $18?? Insane. The young lady that took care of me was the most sweetest thing ever in life, the only reason I gave 5 stars for service. But baby....those prices?! Come on now. I wish I would be back. No way.
- KBKenai BennettSep 16, 20251.0As a resident, customer at this Hyde Park location I am highly disappointed. Location has gone completely down hill with the way they choose to treat customers even after they’re in the wrong. Drinks have way too much sugar and they begins to speak and joke as if it’s a joke because we complain about it. Wait time reaches up to 15 minutes for a basic coffee, waiting in line over 10 minutes. The males be out of uniform in outside clothing behind the counter. Each individual would be so visibly on their phones while line long. And this has been going on for a year now. I’ve attempted to reach out to store manger but the phone number never works and when I request it they deny or look at each other as if I’m speaking foreign. I looked on BBB to report a complain for the location but it doesn’t pop up. Well should’ve have to go out of our way to report these individuals. None of them wear a name tag so we can report them by name. No matter how many chances you give this place, it gets worse. Employees need to care more about their customers regardless of race and ethnicity. I will keep reporting until something is resolved.
- TTTaylorSep 2, 20251.0clearly they have staffing issues now cause there’s no reason a coffee should take 25 minutes to make when it was mobile ordered and nobody was there. really short hispanic lady ignored me and two other men who had been standing there far longer than this high school student. they’ll serve a homeless man who was bothering everyone before they serve a regular
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 1418 E 53rd St, Chicago, IL?
Dunkin' at 1418 E 53rd St, Chicago, IL is open 24 hours a day, every day of the week.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What types of meals are served at Dunkin' in Chicago, IL?
Dunkin' serves breakfast, lunch, and brunch meals.
Are there any special holiday drinks available at Dunkin' this season?
Yes, Dunkin' offers holiday drinks like the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a Berry Sangria Refresher during the holiday season.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
What are some nearby food options close to Dunkin' at 1418 E 53rd St?
Nearby food options include Papa Johns Pizza, Red Snapper Hyde Park (seafood and American cuisine), Baskin-Robbins ice cream shop, and Togo's sandwich shop.
Are there any gyms near this Dunkin' location for a post-workout snack?
Yes, Elite Athletes Performance and Curves gyms are located nearby, great spots to visit before or after grabbing your Dunkin' favorites.
Which nearby establishments can I visit for spa or beauty services near Dunkin'?
Nearby spa and beauty options include Bettye O Day Spa, Waxthis, Sahan Motherland Salon & Spa, The Naomi Affect, and MzSavvy Hair.
Does Dunkin' have a drive-thru option at this Chicago location?
No, this Dunkin' location does not have a drive-thru service.
What payment methods are accepted at Dunkin' in Chicago, IL?
Dunkin' accepts both debit and credit cards for payment.