Brand Certified
Dunkin'
3.7(332 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
1418 E 53rd St, Chicago, IL
60615, United States
Certified by Dunkin' • Feb 22, 2026
(773) 966-6416
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.7
332 reviews
5 stars
142
4 stars
72
3 stars
55
2 stars
18
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor attitudes and unprofessional behavior from staff, leading to a negative experience.
Quality Issues
Numerous reviews highlighted problems with the quality of food and drinks, including stale items and poorly made beverages.
Pricing Concerns
Customers frequently mentioned high prices compared to other locations, leading to dissatisfaction.
Cleanliness
Several reviews pointed out unsanitary conditions and dirty tables, contributing to an uncomfortable atmosphere.
Service Speed
Customers expressed frustration with slow service, particularly during busy times, leading to long wait times.
- TGThiery Gil5 days ago1.0they refuse service for no reason to people trying to help homeless people. and their coffee is nasty.
- KBkarla BFeb 8, 20261.0Horrible
- VHViola HarrisFeb 1, 20261.0As soon as I walk into this Dunkin' Donuts, that I've never been in before but there was someone sitting right there by the door with a bunch of bags on the floor. I have nothing against or about homeless people. Everyone else was just standing around looking like doing much but just kicking it didn't have any Dunkin Donuts products in their hand or anything just kicking it around there. They charge $5 and some change for a medium hot or iced coffee when you can go on the south Westside and get a cup of the same coffee for $3 and some change. That was my first and last time going into that Dunkin' donuts for anything😔
- EDEdith DJan 23, 20262.0The coffee lacked flavor and seemed watered-down. The only good thing about this place is free parking. I would not revisit.
- RKRyan KentJan 20, 20263.0Uncomfortable atmosphere. Food was fine. Service was off.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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